International Third Party Collections

International Third-Party Collections Executive

International Third-Party Collections Executive

Key Responsibilities

• Manage a diverse portfolio of international accounts

  , proactively reaching out to debtors across various time zones to resolve outstanding payments in a timely and professional manner.

• Negotiate effective payment plans and settlements

  while strictly adhering to company policies, legal guidelines, and relevant international collection regulations.

• Maintain accurate and meticulously detailed records

  of all communication, debtor interactions, and collection activities within our advanced CRM system.
• Collaborate seamlessly and effectively with internal teams, including client services and legal departments, to

  escalate complex cases and ensure swift, satisfactory resolution

  .

• Identify and analyze potential challenges

  within the collection process, proactively proposing and implementing innovative solutions to enhance overall efficiency and maximize recovery rates.

• Provide exceptional customer service

  throughout the entire collection lifecycle, fostering positive debtor relationships even while ensuring financial objectives are consistently met.

Skills & Qualifications

• Exceptional communication skills

  are paramount for this role, encompassing both written and verbal proficiency. You'll need to articulate clearly and professionally with a diverse international clientele, adapting your approach as needed.
• A minimum of

  1 year of hands-on experience

  as an

  International Collections Executive

  is required, demonstrating a solid understanding of cross-border collection practices and nuances.
• We're looking for an

  immediate joiner

  someone who can hit the ground running, quickly grasp our operational procedures, and integrate seamlessly into our fast-paced environment.
• Strong negotiation and persuasion abilities, coupled with a resilient approach to challenging conversations.
• A high degree of professionalism, integrity, and discretion when handling sensitive financial information.
• Familiarity with various international payment methods and financial instruments is a plus.
• Proficiency in using collections software and CRM systems is highly beneficial.

What We Offer

• An opportunity to work with a dynamic and supportive team dedicated to achieving high performance in a global setting.
• Continuous learning and professional development opportunities in the ever-evolving international collections landscape.
• A chance to play a vital role in our financial operations and contribute directly to the company's growth.