International BPO Executive

As a Customer Service Representative based in Ahmedabad, Gujarat, you will be responsible for resolving customer issues through various chat services such as chat, text, email, social media, and direct messaging. Your role will involve providing quick and compassionate assistance to customers, ensuring their experience is exceptional and their concerns are addressed effectively. Reporting to the Team Lead, you will play a key role in enhancing customer experience and contributing to the overall success of the team. Your daily tasks will include answering incoming communications from customers and resolving their issues through written communication. To excel in this position, you should have at least 1 year of customer service experience, although freshers are also encouraged to apply. Strong written communication skills, attention to grammar and spelling, a high school diploma, and proficiency in computer usage are essential requirements. Additionally, you should be comfortable working in a 24/7 environment and be open to working in rotational shifts. In return, you can expect supportive leadership, a diverse and community-oriented work environment, ample opportunities for career growth and learning, competitive compensation, performance bonuses, and other benefits. The job is full-time and permanent, with additional benefits such as food provision, provident fund, joining bonus, shift allowance, and weekend availability. If you are willing to relocate to Ahmedabad, Gujarat, and are comfortable with rotational shifts, this opportunity offers a platform to showcase your problem-solving, communication, and customer service skills in a dynamic and rewarding work setting.,