33 Installshield Jobs

We are looking for a skilled and experienced DevOps engineer who has hands on knowledge on InstallShield and focus on automating and streamlining the software development lifecycle, emphasizing collaboration, continuous integration and continuous deployment (CI/CD). Experience Preferred : 7-10 yrs. Qualifications: Bachelor/ masters degree in computer science. Core Competencies VS2022, .Net Core InstallShield, InstallShield Scripting language CI/CD Pipelines, Jenkins, GitHub Actions Scripting: MS Scripting, Shell, PowerShell Cloud platform: AWS & Azur Version Control: SVN, Git WIX Toolset, Advanced Installer, InstallAware, Visual Studio Installer Projects JIRA Other Competencies Knowledge on advanced DevOps tools Strong English Communication Skills Strong in explore new tools and migrate InstallShield to another tool.

C2H- Client- Service-based IT MNC, Payroll- KAnandCorp(Keya Anand Solutions)** Long term contract** Interested candidate who can join within 30 days(no bench candidates) can reach out to piyush.mishra@kanandcorp.com Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills : Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience.

We are looking for an experienced application packager to re-package, test, and certify our current desktop application suite The candidate will work with subject matter experts to ensure the functionality of in-house or third party software is fully tested for the Windows 11 migration project The candidate should have strong knowledge of Office plug-ins, application compatibility, and operating system user access control (UAC) as it relates to software functionality on Windows 10 The individual will help us shape the process around our application lifecycle and assist in the compilation of user profile components that will follow the end user client, The candidate should have extensive experience packaging applications in support of migrating from Windows 10 to Windows 11, Requirements Application packaging experience in similar environment Experience working on Windows Operating System migrations, Work with developers, application owners and subject matter experts to ensure successful automated installation of software, Ability to work with subject matter experts and end user clients to coordinate UAT, Experience in peer review of a packagers work and quality assurance of packaged applications to ensure they conform to existing corporate standards, Creation of technical documentation of the packaging work, In depth knowledge and experience using software packaging tools, (e-g InstallShield, Orca, App-V sequencer, Wise, Vbscript), Automation and scripting using Powershell Strong knowledge of the Windows Registry, An understanding of Windows User Access Control (UAC) and process elevation, Full understanding of file system and registry security in locked down environments, Configuring PowerBroker policies to support application elevation in a locked down environment Knowledge in application discovery of installed applications and integration into CMDB a plus, Strong troubleshooting mind-set (e-g parsing event log, Sysinternals, analyzing memory dumps) General knowledge of user profile management (Citrix UPM, WEM, Flex, Appsense, UE-V), Coding in SQL is a plus, Knowledge of GPO, Knowledge and experience deploying applications through Altiris ITMS (preferred) or SCCM, Experience building and using application testing tools and frameworks in support of Windows As A Service and automated application lifecycle management

About the Role: We are seeking a highly skilled and experienced Install Shield & Intune Package Conversion Professional to join our dynamic team. This role requires a strong expert in application packaging, deployment, and troubleshooting within SCCM and Intune environments. The ideal candidate will have extensive experience with Install Shield, PowerShell scripting, and a proven ability to diagnose and resolve complex client and server-side issues related to software distribution and endpoint management. Key Responsibilities: Application Packaging & Deployment: Possess strong knowledge and hands-on experience in creating packages for SCCM (System Center Configuration Manager) and Intune using InstallShield . Perform efficient package conversion processes for Intune deployment. Develop and maintain robust PowerShell scripts for automating manual tasks and streamlining package creation/deployment workflows. Troubleshooting & Support: Provide extensive troubleshooting expertise on Software Distribution issues, diagnosing and resolving complex client-side problems. Demonstrate good experience in troubleshooting issues within Intune client and server components . Troubleshoot issues related to Windows 10/11 OS and SCCM/MDM agents . Process & Solution Design: Ability to accurately understand problem statements and translate them into effective technical solutions. Ability to standardize packaging and deployment processes and ensure their regular review and optimization. Operating System Knowledge: Possess good knowledge of Windows client operating systems (Windows 10/11). Required Skills & Experience: Total Years of Experience: 8 - 10 years Relevant Years of Experience: 8 years of hands-on experience in application packaging and deployment. Mandatory Skills: InstallShield expertise. Intune package conversion proficiency. Strong PowerShell scripting skills. Experience with Package deployment using SCCM and Intune . Extensive troubleshooting experience in endpoint management and software distribution. Desired/Secondary Skills: VBScript. Experience with SCCM and Intune beyond packaging (administration, client health). Domain: Application Packaging with InstallShield and Intune Additional Information: Max Vendor Rate: Max 9,000 INR per day (excluding service tax) Client Interview: Not Applicable Background Check: Post onboarding Working Model: Hybrid WFO Start Date: ASAP Assignment Duration: 6 Months Number of Openings: 3 Shifts: Yes (specifics to be discussed, likely to support global clients)

Senior Software Packager - This role performs system integrations across Company desktop, on and off-prem cloud server, and AVD technology platforms. The resource will participate in the development of packaging solutions for desktop and server platforms as well as conversion of legacy applications and nutilities through the use of Numecent, MSIX, PSApp Deploy, Ansible, and containerization. The Senior Software Packager will contribute to the design of modern packaging; conduct planning, requirements analysis, pre and postimplementation support, and maintenance. The resource will work on basic to complex applications, develop and execute test plans prior to software deployment and maintain documentation of all customizations and changes made during the packaging process. Responsibilities: The Senior Software Packager will assume a technical lead role and will participate in project assessment, software packaging and delivery tools, custom scripting, pilot testing, user acceptance and communication, and remediation activities associated with large scale software deployments. The Senior Software Packager will help solve complex technical issues and develop customized solutions in deploying software applications to a diverse workstation/server environment. The Senior Software Packager will work in a test, configuration management, and release management environment, interfacing with various process owners. The Senior Software Packager will participate or execute compliance activities adhering to Company standards and policies. Serve in a lead role in meetings relating to specific technical projects or tasks. Lead or support IT initiatives and gathers technical requirements as needed. Must be able to lead the technical discussions with Company resources independently. Reporting on findings, recommendations, escalation to IT team lead for decisions. The Senior Software Packager will need the ability to write technical documentation in the form of design, test plans, installation plans, and incident reviews. Interfaces with other release team members to ensure all technical aspects of the deployment have been accounted for to minimize risk to IT infrastructure. Coordinate with third-party vendors and participate in all required team meetings. Requirements: 7+ years of software packaging, application development and deployment within a physical and virtual environment, preferably for a large enterprise organization, or experience as agreed with Company. Experienced in integrating of the application packaging and delivery solution with the user self-service portal, automation tools, enterprise software deployment tools, software licensing tools, data export compliance, remote AVD, and remote hosted applications. Strong technical skills and hands-on expertise .NET, .BAT, .VBS, WSE, .MSI, .MST, .MSP, SQL Server, APPV, MSIX, Numecent and similar scripting and database tools. Experience with automation scripts, orchestration, and automation processes and products. Deep understanding of implementing and supporting application virtualization, streaming, layering and paging technologies on AVD environments, desktop, servers on-prem and in the cloud, and mobile devices. Provides engineering, deployment, and transition to a broad range of current and future Microsoft applications and technologies or similar third-party tools that integrate Microsoft products (e.g. Intune and Ansible). Expert in application packaging and deploying through Intune Manage.

Roles and Responsibilities : Design, develop, test, and deploy software applications using various tools such as InstallShield and SCCM. Collaborate with cross-functional teams to identify requirements and deliver high-quality solutions on time. Troubleshoot issues related to application deployment, configuration, and performance optimization. Develop technical documentation for internal use by the development team. Job Requirements : 4-13 years of experience in IT Services & Consulting industry. Proficiency in Application Packaging (APX) using InstallShield or similar tools. Strong understanding of System Center Configuration Manager (SCCM) for managing software deployments.

Job Responsibilities Develop and implement DevOps strategies aligned with business goals. Lead, mentor, and manage DevOps and software engineering teams to foster a collaborative culture. Oversee CI/CD pipeline design, automation, testing and maintenance, with a strong focus on Jenkins. Monitor system performance, troubleshoot issues, and implement preventive solutions. Promote continuous improvement and adoption of DevOps best practices across teams Skillset Requirements Minimum of 10+ years of software development experience with 5+ years of experience in leading a team of 5-8 team members. Experience in automating application development, release, and deployment cycles is mandatory. Proven experience as a full stack software engineer and in a DevOps leadership role. Deep understanding of Jenkins for CI/CD, including pipeline scripting, job orchestration. Experience in Shell Scripting for automation tasks is mandatory. Experience with Maven and Ant Script for build automation is good to have. Knowledge in scripting skills like Python, Bash, Groovy is good to have. Knowledge of InstallShield or other installer software for application packaging is good to have. Preferred to Project management certification Experience in RDBMS is good to have. Excellent communication, collaboration, and leadership abilities. Educational Requirements UG: B. Tech / B.E. - Any Specialization, Computers Science PG: MS/M.Sc. (Science) - Any Specialization, Computers, MTech - Any Specialization, Computers, Electronics/Telecommunication, MCA - Computers, Other.

AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.

AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Application Packaging - Windows_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For„¢ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Chennai,Hyderabad,Bengaluru,Gurugram,Noida

JD Support End User Computing Automated Infrastructure Services team to maintain SCCM environment and package applications using InstallShield AdminStudio, VmWare AppVolumes Automate packages using PowerShell/Batch scripting, create applications/packages in SCCM for UAT testing and deployment using Device/user collections. Work with other departments or other team members to design and execute the technical implementation of Intune solutions based on requirements and design specification. Ability to work with Intune in Mobile Device Management (MDM), Mobile Application Management (MAM) and PC Management capacity. Administer software distribution, patch management procedures, express patching and patch deployments using Windows Server Update Service (WSUS) including troubleshooting. Creating custom Windows Installer (MSI) using setup capture, Transforms (MST), Patches (MSP) and Merge modules for automating the packages using PowerShell AppDeployment Toolkit. Application compatibility by creating SHIMS using Microsoft Application Compatibility Toolkit (ACT) Using ServiceNow for Application packaging workflow, change management process and integrating SAMPro with SCCM Build and maintain test Virtual machines using VMWare vSphere Client from VDI templates. Packaging applications, application deployments, analyzing and troubleshooting issues. Provide periodic On-Call support during Off-hours as needed. Qualifications: Experience managing SCCM applications, packages, and collections, Extensive experience with Scripting languages PowerShell and Batch Scripting for application packaging and automation. Extensive experience with InstallShield AdminStudio, SMS Installer, Orca, Microsoft ACT and PowerShell AppDeployment toolkit Experience in creating Transforms (MST) Custom Actions Experience in using Process Monitor and Configuration Manager Trace Log (CMTRACE) tool for troubleshooting Strong exposure with Virtual Desktop Infrastructure (VDI) to create Virtual Machines (VMs) and maintain through vSphere Client. Strong understanding of Microsoft cloud-based management solutions O365, Intune and Azure. Experience managing Windows11 upgrade and troubleshooting deployments. Experience in developing supporting process where required and adhere to Change Management/ITIL processes Strong troubleshooting and problem-solving skills, and provide weekend support on application validations Mandatory skills: SCCM Applications PowerShell and Batch Scripting InstallShield AdminStudio Configuration Manager Trace Log

As a Packaged Application Test Engineer, you are specializing in verification and validation at all stages of the delivery lifecycle of enterprise core packaged applications. You have expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare. - Grade Specific As a senior Packaged Application Test Engineer, you have experience in verification and validation at all stages of the delivery lifecycle of packaged applications. You have built expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare Skills (competencies)

Number of Openings 3 ECMS ID in sourcing stage 527145 Duration of Contract 6 Months Total Yrs. of Experience 8 - 10 years Relevant Yrs. of experience 8 Years Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Desired/ Secondary skills VBScript, SCCM and Intune Domain Application Packaging with InstallShield and Intune Max Vendor Rate in Per Day (Currency in relevance to work location) Max 9000 INR/ Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Sandeep P Sandeep_P02@infosys.com Client Interview / F2F Applicable NA Work Location Offshore Start date ASAP WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Pre/ Hybrid/ Post onboarding) BGC completion should be Post onboarding. Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes

Domain Application Packaging with InstallShield and Intune Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Detailed JD Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

Role Purpose JD Primary Skill :: Intune MDM: - Onboard & offboard iOS devices in JAMF, assign the MDM profiles to users. - Evaluate current policies & maintain the policies throughout the engagement. - Handle incidents related to BYOD, iOS. - Co-Ordinate with build engineers for testing policies, applications etc. - Manage MDM & MAM policies using Intune. - Onboard / offboard vendors on JAMF Secondary Skill : Application packaging - Create Application packages using InstallShield, Orca, MSIX, AppV, Power shell Script - Manage Windows Devices using Intune by creating autopilot profiles, Intune policies, automation scripts using PowerShell. - Manage iOS devices using Intune & JAMF Pro. - Manage Android devices using Intune MDM. - Software distribution using Intune & SCCM with excellent troubleshooting skills. - Co-Ordinate with client for EUC activities. - Lead the Team & Extend the technical support in EUC. - Manage devices using SCCM. - Evaluate existing set up and suggest new improvements around EUC area. - Automate Intune Reporting using Power BI & APIs. - Handle incidents related to EUC. - Co-Ordinate with build engineers for any build issues. Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: EMM Intune. Experience: 3-5 Years.

We are looking for a highly skilled Windows Internals Expert Programmer to join our core development team. The ideal candidate will have a deep understanding of the Windows operating system internals, including kernel, memory management, drivers, security subsystems, and debugging complex system-level issues. You will be responsible for designing and implementing low-level system components, debugging complex issues, and optimizing performance and security across our Windows platforms. Key Responsibilities: Design and develop kernel-mode and user-mode components for Windows OS. Work on low-level areas such as memory management, process/thread scheduling, file systems, and device drivers. Analyze and debug complex issues involving Windows internals using tools like WinDbg. Develop and maintain custom Windows drivers (KMDF/UMDF). Reverse engineer undocumented Windows APIs or behaviors when necessary. Work with hardware and firmware teams to integrate software with custom hardware. Implement secure coding practices and contribute to OS-hardening efforts. Collaborate with security researchers, product teams, and QA to deliver robust software. Required Skills and Qualifications: Strong expertise in C/C++ programming for Windows. Deep knowledge of Windows Internals (kernel, memory management, I/O, system calls). Experience with Windows Driver Frameworks (WDM, KMDF, UMDF). Proficient in WinDbg, Windows Performance Toolkit, Process Monitor, etc.

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP BRIM Contract Accounting FI-CA Good to have skills : Microsoft Infrastructure Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. You will play a crucial role in shaping the future of our organization and ensuring efficient and effective business operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to understand business requirements and translate them into process designs. Analyze existing business processes and identify areas for improvement. Design and document new business processes and workflows. Collaborate with cross-functional teams to ensure alignment and integration of processes. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP BRIM Contract Accounting FI-CA. Strong understanding of business process analysis and design. Experience in defining product requirements and use cases. Knowledge of user and task analysis techniques. Experience in collaborating with stakeholders to gather and analyze business requirements. Additional Information: The candidate should have a minimum of 12 years of experience in SAP BRIM Contract Accounting FI-CA. This position is based at our Bengaluru office. A 15 years full time education and good to have certification is required. Qualifications 15 years full time education and good to have certification

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services running on various platforms and implement technology at the operating system-level. Troubleshoot hardware and software issues across all server and network areas. Collaborate with software solutions/vendors/brands to ensure smooth operations. Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Application Packaging. Strong understanding of operating systems and network areas. Experience in troubleshooting hardware and software issues. Knowledge of software solutions/vendors/brands. Familiarity with L1 and L2 troubleshooting techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Application Packaging. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and leveraging your expertise in SAP BTP Integration Suite to develop innovative applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to analyze business requirements.- Design, develop, and test applications using SAP BTP Integration Suite.- Configure and customize applications to meet specific business process requirements.- Troubleshoot and resolve application defects and issues.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Good To Have Skills: Experience with Application Packaging.- Strong understanding of SAP BTP Integration Suite and its various components.- Experience in designing and implementing integration solutions using SAP BTP Integration Suite.- Knowledge of application development methodologies and best practices.- Familiarity with cloud-based technologies and platforms.- Ability to troubleshoot and debug complex application issues.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Act as the primary point of contact for application-related queries.- Provide guidance and mentorship to team members.- Collaborate with cross-functional teams to ensure successful project delivery.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Strong understanding of application packaging.- Experience in leading application development projects.- Knowledge of integration technologies and tools.- Familiarity with software development lifecycle processes. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction.Key Responsibilities:- Create, customize, and repackage software applications line MSI, EXE, APPX, PSADT, etc for silent/unattended installation.- Develop and maintain Windows Installer (MSI) packages using tools like InstallShield, WiX, Advanced Installer, or ORCA.- Convert legacy installers (EXE, scripts) to modern deployment formats (MSIX, IntuneWin).- Troubleshoot deployment failures and compatibility issues (Application failures, dependencies).- Write PowerShell, VBScript, or Batch scripts for pre/post-installation tasks.- Implement App-V sequencing (if applicable) and MSIX packaging/modernization.- Optimize packages for Windows 10/11, Cloud (Azure/AWS) environments.- Validate packages in MECM , Intune , virtualized (VMware, Hyper-V) and physical environments.- Document packaging processes, version control, and release notes.- Mentor junior engineers and define packaging standards.Professional Technical Skills :- Expert in MSI/MSIX/APPX packaging tools in InstallShield, WiX, Advanced Installer.- Proficient in PowerShell, VB Script, and Windows Registry and File System.- Need to have strong knowledge of SCCM and Intune.- Familiarity with Windows OS internals, Group Policy, and security baselines.Addtional Information- Strong problem-solving and debugging skills.- Ability to work in Agile/Scrum environments.- Excellent documentation and communication skills.Education Details-15 years full time education Qualification 15 years full time education

AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

AECOM is seeking a Senior Designer - Civil 3D based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 6+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.