Razorthink provides AI solutions and tools that help enterprises automate decision-making and optimize processes through machine learning and artificial intelligence.
Bengaluru
INR 50.0 - 60.0 Lacs P.A.
Work from Office
Full Time
We are seeking an experienced Java Architect to lead the design, development, and deployment of our next-generation SaaS-based solutions. The ideal candidate will have a deep understanding of Java technologies, cloud architecture, microservices, and scalable application design. You will work closely with cross-functional teams to build robust, scalable, and secure solutions that meet business needs and drive innovation. Key Responsibilities: Architectural Design & Development: Lead the architectural design and development of scalable, maintainable, and highly available SaaS applications. Define and document architecture, technology stack, and design patterns. Ensure alignment with business objectives and industry best practices. Technology Leadership: Drive adoption of modern technologies such as Microservices, Kubernetes, Docker, and cloud-native solutions. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform. Mentor and guide the development team on Java best practices, coding standards, and design patterns. Cloud & DevOps Integration: Architect solutions for cloud platforms (AWS, Azure, GCP) with a strong focus on scalability and reliability. Implement CI/CD pipelines, automated testing, and deployment strategies. Security & Performance Optimization: Ensure the architecture is secure, scalable, and optimized for performance. Conduct performance testing and implement solutions to improve application efficiency. Collaboration & Communication: Work with Product Managers, UI/UX designers, and DevOps engineers to translate business requirements into scalable technical solutions. Participate in code reviews, architecture reviews, and technical documentation. Required Qualifications: Education: Bachelors or Masters degree in Computer Science, Engineering, or related field. Experience: 10+ years of hands-on experience in Java development and architecture. 5+ years of experience designing and building SaaS products. Proven experience with cloud platforms (AWS, Azure, GCP). Strong knowledge of Spring, Spring Boot, Hibernate, and RESTful API design.
Bengaluru
INR 5.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Were looking for a Content Writer to support the content team by producing clean, engaging, and technically accurate copy. Youll assist in writing blog posts, landing pages, social captions, product explainers, and internal documentation. This is a great role for a self-starter who wants to gain deep experience in B2B SaaS content, build writing range (from technical to narrative), and work in a collaborative, fast-moving environment. Key Responsibilities Content Creation Draft blogs, social posts, email copy, and short-form landing page content Assist senior team members with first drafts, outlines, and research Edit and proofread existing content for accuracy, structure, and clarity Support & Execution Repurpose long-form content into shorter assets or social creatives Help maintain the content calendar and organize the content library Ensure copy follows Virimas voice, tone, and structure guidelines Learning & Growth Participate in team content reviews and implement feedback Stay updated on IT trends, SaaS writing styles, and industry language Use AI tools to streamline research and draft iteration Requirements 2-4 years of writing experience, ideally in a B2B tech or SaaS setting Ability to understand and reframe technical ideas into reader-friendly content Strong grammar, structure, and storytelling fundamentals Familiarity with tools like Grammarly, ChatGPT, Notion, or CMS platforms Open to feedback, detail-oriented, and quick to learn Interest in infrastructure, cybersecurity, or enterprise SaaS is a plus Nice to Have Experience writing for IT or technical audiences Light SEO knowledge or exposure to tools like Surfer, SEMRush, or Clearscope Ability to manage multiple content requests and deadlines.
Bengaluru
INR 45.0 - 50.0 Lacs P.A.
Work from Office
Full Time
As a QA Architect, you will be responsible for leading the design and implementation of our testing strategies and frameworks. You will work closely with development, product management, and other key stakeholders to define quality standards and best practices, ensuring that the software and products meet the highest quality standards. Key Responsibilities: Test Strategy & Framework Development: Design and implement testing strategies, frameworks, and processes that ensure the delivery of high-quality software. Develop and optimize test automation frameworks for both functional and non-functional testing. Test Process Improvement: Lead the identification and implementation of opportunities for process improvement within the QA lifecycle. Work with development teams to ensure efficient integration of testing within the CI/CD pipeline. Collaboration & Mentorship: Collaborate with development, product, and operations teams to ensure quality is integrated into every stage of the development lifecycle. Mentor and guide junior and senior QA engineers to improve their technical skills and testing practices. Quality Standards Definition: Define and enforce quality standards, guidelines, and best practices for testing across the organization. Establish key performance indicators (KPIs) for quality measurement and reporting. Test Management: Oversee the planning, creation, and execution of manual and automated tests. Manage test environments and configurations to ensure accuracy and consistency. Risk Management & Issue Resolution: Proactively identify and mitigate quality risks during the development lifecycle. Provide actionable insights on defect trends and quality metrics to drive decisions and improvements. Technology Evaluation & Integration: Stay up to date with emerging testing tools, technologies, and methodologies. Evaluate and recommend new testing tools and technologies to improve efficiency and coverage. Qualifications: Education: Bachelors degree in Computer Science, Engineering, or related field. A Masters degree is a plus. Experience: Experience in software quality assurance, including experience in a senior or lead QA role. Proven experience in architecting and implementing test automation frameworks. Extensive experience with CI/CD processes and integration of testing tools. Technical Skills: Expertise in automation tools such as Selenium, Appium, TestNG, JUnit, Cucumber, etc. Proficiency in at least one programming/scripting language (e.g., Java, Python, JavaScript). Solid understanding of testing methodologies (e.g., functional, regression, performance, load, security, etc.). Familiarity with cloud platforms, microservices architecture, and containerization (Docker/Kubernetes). Soft Skills: Strong problem-solving skills and ability to think critically. Excellent communication skills, with the ability to work with technical and non-technical stakeholders. Leadership abilities and experience in mentoring junior and senior QA engineers.
Chennai, Delhi / NCR, Bengaluru
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
About the Role: We are looking for a hands-on AI/ML Developer with experience in Large Language Models (LLMs), Prompt Engineering, and AI model integration. The ideal candidate should have practical experience working with AI models, fine-tuning them, optimizing prompts, and integrating them into real-world applications. This role is perfect for someone who has already worked on AI-driven applications and wants to expand their expertise by researching and implementing new AI advancements. You will have the opportunity to experiment with different LLM architectures, improve AI model efficiency, and contribute to AI-driven solutions. Key Responsibilities: LLM Development & Implementation: Work hands-on with LLMs like GPT, LLaMA, Mistral, Claude, and Gemini. Fine-tune models using Hugging Face Transformers, PyTorch, or TensorFlow. Train, optimize, and deploy LLMs for tasks like text generation, summarization, and chatbots. Prompt Engineering & Optimization: Design, test, and optimize prompts for various AI tasks. Apply Few-shot, Zero-shot, Chain of Thought (CoT), and ReAct prompting. Improve AI model accuracy by iterating and refining prompt strategies. AI Model Integration & Deployment: Develop Python-based applications that interact with LLM APIs. Build and deploy AI models using FastAPI or Flask. Work with vector databases (FAISS, ChromaDB, Pinecone) for efficient retrieval. Deploy AI models on cloud platforms (AWS, Azure, GCP) using Docker and Kubernetes. Data Processing & NLP: Preprocess and clean large-scale text datasets. Work with text embeddings, named entity recognition (NER), and knowledge retrieval. Implement vector search techniques for AI-enhanced applications. AI Research & Experimentation: Stay up to date with the latest LLM advancements and AI research papers. Implement new AI techniques into existing workflows. Optimize models using quantization, vLLM, and low-rank adaptation (LoRA). Required Skills & Experience: Must-Have Hands-on Experience: Python programming with AI/ML frameworks (Hugging Face, PyTorch, TensorFlow). Hands-on experience working with LLMs and fine-tuning. Experience in prompt engineering and optimizing AI model outputs. Building APIs with FastAPI or Flask for AI model integration. Familiarity with vector databases and embedding models. Nice to Have (or Learn on the Job): Experience with LangChain, LlamaIndex, or Retrieval-Augmented Generation (RAG). Knowledge of quantization techniques (LoRA, GPTQ, vLLM, ONNX) for efficient model deployment. Experience working with knowledge graphs and reasoning-based AI. Background in MLOps for tracking and managing AI models. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Mumbai, Delhi / NCR, Bengaluru
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
We are looking for a skilled Azure DevOps Engineer to join our team and help us streamline our development and deployment processes. You will be responsible for designing, implementing, and maintaining CI/CD pipelines, infrastructure as code, and automation solutions in Azure. Key Responsibilities Design and implement CI/CD pipelines using Azure DevOps Services. Manage and automate infrastructure using Terraform, ARM templates, or Bicep. Monitor system performance and troubleshoot issues in cloud-based environments. Collaborate with development, QA, and operations teams to deliver high-quality software. Implement security best practices in DevOps pipelines and cloud infrastructure. Manage version control using Git repositories within Azure Repos or GitHub. Integrate tools like SonarQube, Nexus, Artifactory, Selenium, and others into pipelines. Automate environment provisioning and application deployments using Azure Pipelines, PowerShell, and Bash scripts. Enable and manage containerization using Docker and orchestration using Kubernetes or Azure AKS. Work on incident response, root cause analysis, and continuous improvement initiatives. Required Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 3+ years of experience in DevOps or cloud engineering roles. Proven experience with Azure services, especially Azure DevOps Location- Remote, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad
Mumbai, Delhi / NCR, Bengaluru
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
We are looking for a skilled Azure DevOps Engineer to join our team and help us streamline our development and deployment processes. You will be responsible for designing, implementing, and maintaining CI/CD pipelines, infrastructure as code, and automation solutions in Azure. Key Responsibilities Design and implement CI/CD pipelines using Azure DevOps Services. Manage and automate infrastructure using Terraform, ARM templates, or Bicep. Monitor system performance and troubleshoot issues in cloud-based environments. Collaborate with development, QA, and operations teams to deliver high-quality software. Implement security best practices in DevOps pipelines and cloud infrastructure. Manage version control using Git repositories within Azure Repos or GitHub. Integrate tools like SonarQube, Nexus, Artifactory, Selenium, and others into pipelines. Automate environment provisioning and application deployments using Azure Pipelines, PowerShell, and Bash scripts. Enable and manage containerization using Docker and orchestration using Kubernetes or Azure AKS. Work on incident response, root cause analysis, and continuous improvement initiatives. Required Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 3+ years of experience in DevOps or cloud engineering roles. Proven experience with Azure services, especially Azure DevOps Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad,Remote
Chennai, Bengaluru, Delhi / NCR, Remote
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
We are looking for a Data Engineer with 3 years of expreience that will work on the collecting, storing, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them. You will also be responsible for integrating them with the architecture used across the company. Responsibilities - Selecting and integrating any Big Data tools and frameworks required to provide requested capabilities - Implementing ETL process like importing data etc. - Implementing Data API transformations using Spark and Hadoop cluster Skills and Qualifications - Proficient in Python programming - Working knowledge with LLM's should be good to have Skill set - Proficient understanding of distributed computing principles - Experience with Spark SQL, Python, Spark Data frames. - Experience with integration of data from multiple data sources - Experience with SQL and NoSQL databases such as MySQL, Cassandra, MongoDB - Good understanding of Lambda Architecture/Functional programming, along with its advantages and drawbacks
Bengaluru
INR 50.0 - 75.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced DevOps Architect to lead the design, development, and maintenance of scalable DevOps solutions. The ideal candidate will have deep expertise in cloud platforms, CI/CD pipelines, automation frameworks, and infrastructure-as-code (IaC) principles. You will work closely with development, IT operations, and security teams to streamline processes and enhance the reliability and scalability of our applications. Key Responsibilities: Architect and Implement: Design and implement scalable, secure, and high-performance DevOps pipelines. Infrastructure as Code (IaC): Manage infrastructure using tools like Terraform, CloudFormation, or Ansible. CI/CD Management: Build and maintain robust CI/CD pipelines for automated testing, integration, and deployment. Cloud Management: Architect solutions on cloud platforms such as AWS, Azure, or GCP. Monitoring and Logging: Set up monitoring tools (Prometheus, Grafana, ELK Stack) to ensure application reliability and performance. Security and Compliance: Implement security best practices in CI/CD pipelines, infrastructure, and cloud environments. Collaboration: Work closely with development and operations teams to automate and optimize their workflows. Documentation: Maintain clear documentation of architecture, configurations, and processes. Skills and Qualifications: Technical Skills: Proficiency in cloud platforms: AWS, Azure, or GCP. Expertise in CI/CD pipelines: Jenkins, GitLab CI, CircleCI, or similar. Hands-on experience with Infrastructure as Code (IaC): Terraform, CloudFormation, Ansible. Strong scripting skills: Bash, Python, or PowerShell. Knowledge of containerization and orchestration: Docker, Kubernetes. Familiarity with monitoring and logging tools: Prometheus, Grafana, ELK Stack. Solid understanding of networking, security, and performance optimization. Soft Skills: Excellent problem-solving and troubleshooting abilities. Strong communication and collaboration skills. Ability to work in an agile environment and adapt to change.
Bengaluru
INR 10.0 - 20.0 Lacs P.A.
Work from Office
Full Time
As our Full-Stack AI-First Marketer, you will own the rapid ideation, creation, deployment, and optimization of all marketing assetspowered by AI. Youll use best-in-class tools to automate workflows, generate high-impact content, and accelerate lead generation across the entire funnel. Youll work closely with our Marketing Director to scale programs, experiment boldly, and drive measurable results. Key Responsibilities AI Toolstack Management Evaluate, select, and integrate AI platforms (e.g., generative copy, personalization engines, analytics) to streamline marketing workflows. Rapid Content & Collateral Production Leverage LLMs and AI design tools to create: Website copy, landing pages, and microsites Sales decks, one-pagers, case studies, and whitepapers Email sequences, ad copy, and social media posts AI-Powered SDR & Lead Gen Configure chatbots and email-sequencing bots to qualify leads, book demos, and hand off high-value prospects to sales. Dynamic Website Personalization Implement AI-driven personalization to tailor content, CTAs, and product recommendations in real time. Automated Campaign Orchestration Build low-code/no-code workflows that trigger multi-channel campaigns based on user behavior, segment criteria, or intent signals. Generative Design & Multimedia Use AI image/video generation to produce banners, infographics, teasers, demos, and customer testimonial videos. AI-Driven Analytics & Reporting Employ predictive and diagnostic analytics to forecast pipeline lift, recommend next best actions, and automate executive dashboards. Experimentation & Optimization Run AI-powered A/B/n tests and multi-armed bandit experiments that automatically allocate traffic to top performers and retrain models on new data. Cross-Functional Enablement Create playbooks, training sessions, and AI toolkits to empower Sales, CS, and Product teams with AI-enhanced collateral and processes. Governance & Ethical AI Use Ensure all personalization and outreach comply with GDPR/CCPA, maintain brand safety, and monitor for bias. Qualifications Experience: 7+ years in B2B SaaS marketing with demonstrable use of AI tools for content generation, personalization, or analytics. Technical Aptitude: Comfortable learning and operating AI platforms (e.g., OpenAI, Jasper, Copy.ai, Zapier integrations) and basic scripting (no deep engineering required). Marketing Expertise: Proven track record of driving acquisition and demand-gen via paid, organic, and email channels. Strong copywriting and storytelling chops. Analytical Mindset: Ability to interpret AI-powered insights, design experiments, and translate results into actionable recommendations. Collaboration & Communication: Exceptional communicator; adept at partnering with cross-functional teams and presenting to leadership. Self-Starter: Thrives in a fast-paced environment, rapidly prototypes new ideas, and iterates based on data.
Bengaluru
INR 12.0 - 13.0 Lacs P.A.
Work from Office
Full Time
We are looking for a highly skilled Windows Internals Expert Programmer to join our core development team. The ideal candidate will have a deep understanding of the Windows operating system internals, including kernel, memory management, drivers, security subsystems, and debugging complex system-level issues. You will be responsible for designing and implementing low-level system components, debugging complex issues, and optimizing performance and security across our Windows platforms. Key Responsibilities: Design and develop kernel-mode and user-mode components for Windows OS. Work on low-level areas such as memory management, process/thread scheduling, file systems, and device drivers. Analyze and debug complex issues involving Windows internals using tools like WinDbg. Develop and maintain custom Windows drivers (KMDF/UMDF). Reverse engineer undocumented Windows APIs or behaviors when necessary. Work with hardware and firmware teams to integrate software with custom hardware. Implement secure coding practices and contribute to OS-hardening efforts. Collaborate with security researchers, product teams, and QA to deliver robust software. Required Skills and Qualifications: Strong expertise in C/C++ programming for Windows. Deep knowledge of Windows Internals (kernel, memory management, I/O, system calls). Experience with Windows Driver Frameworks (WDM, KMDF, UMDF). Proficient in WinDbg, Windows Performance Toolkit, Process Monitor, etc.
Bengaluru
INR 30.0 - 40.0 Lacs P.A.
Work from Office
Full Time
Were looking for a strategic, hands-on Marketing Head / Product Marketing Manager (PMM) to take full ownership of RazorThinks marketing engine leading go-to-market (GTM) execution, product positioning, and full-funnel demand generation. This is not a brand-only leadership role we need a true operator who can: Translate technical product capabilities into business value Run with lean resources Mentor a team of high-performing marketers Move fast with AI-first marketing workflows Youll own the success metrics across pipeline, lead generation, market positioning, and content velocity. Key Responsibilities GTM Strategy & Positioning Define and drive Virimas GTM playbook for core and AI-enhanced product features Develop compelling narratives that resonate with enterprise IT and security leaders Perform competitor research, market analysis, and ICP refinement regularly Partner with Product, Sales, and Customer Success to ensure message-market fit Demand Generation & Funnel Growth Own the end-to-end marketing funnel from top-of-funnel awareness to SQL handoff Lead multi-channel campaigns across LinkedIn, SEO, email, partnerships, and events Build scalable content engines (owned and performance) aligned to the buying journey Team Leadership & Execution Manage a lean team of content marketers, growth specialists, ops, and web developers Lead by example: write, experiment, and test as needed Foster a high-ownership, collaborative, AI-savvy culture within the team Analytics, Budget & Optimization Set and monitor KPIs: MQLs, pipeline velocity, attribution accuracy, CAC, ROI Own the marketing budget, tool stack, and agency/vendor relationships Champion marketing automation, reporting hygiene, and performance reviews Requirements 8-10 years of experience in B2B SaaS marketing, with at least 3+ in product marketing or GTM leadership Background in technical products, preferably in ITSM, ITAM, CMDB, cybersecurity, or adjacent enterprise IT categories Demonstrated ability to own pipeline, launch products, and work cross-functionally Strong ability to lead and execute from positioning docs to campaign performance reviews Hands-on experience with AI tools (ChatGPT, Copy.ai, Jasper, SEMrush, HubSpot, Visla, etc.) Excellent storytelling, messaging, and communication skills for technical and business audiences Experience working with US counterparts and timezone overlap Experience selling to public sector clients or navigating compliance-driven environments Experience with product-led growth (PLG) motions Background in technical writing
Bengaluru
INR 75.0 - 80.0 Lacs P.A.
Work from Office
Full Time
Razorthink is looking for a Director of Engineering to guide our product strategy for one of our important products. Reporting to the CTO, you will lead our product development teams for the product. You would be responsible for planning and execution all through the lifecycle of the business. Responsibilities: Define the long-term strategy and vision for the product, leveraging broad customer research, customer experience, and new technologies to deliver features to our customers. Bring value addition by thinking big and continuously pitching new product ideas. Drive requirement definition, customer experience design, product roadmap and prioritization. Define and own the business metrics for our products. Ability to translate complex processes into technical requirements while also managing delivery and operations. Work with the Leadership to prioritize problems or themes to reach the outcomes. Define the outcome for sprints and releases and prioritizes the initiatives for the scrum teams. Work with the developers and designers to build a product that meets the expected outcomes and market needs. Requirements: 12+ years of product development and software / IT engineering industry experience. 5+ years of direct people management experience. 8+ years of experience of working in the SaaS (software as a service) industry. Experience communicating with technical and non-technical stakeholders at all levels across the business. Bachelor's degree in computer science, engineering, or a related discipline. Proven record of building, managing, and sustaining product organizations. Must have the ability to influence people at the business unit level. Must have the ability to understand the technical and non-technical aspects of product development. Experience developing technology solutions in a fast-paced environment. Excellent problem-solving skills. Excellent verbal and written communication skills.
Bengaluru
INR 55.0 - 60.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: Define, design, and implement scalable, secure, and high-performing Java application architectures. Lead the selection of technology frameworks, platforms, and tools. Work closely with stakeholders, product managers, and developers to translate business requirements into technical solutions. Review code, ensure best practices, and mentor development teams. Define API strategies and integration patterns (REST, SOAP, microservices). Collaborate with DevOps for CI/CD, containerization, and cloud deployments. Conduct performance tuning, optimization, and troubleshooting. Required Skills & Qualifications: Proven experience as a Java Architect or Senior Java Developer (10+ years). Expertise in Core Java, Spring Framework, Spring Boot, and Hibernate/JPA. Strong knowledge of microservices architecture, RESTful APIs, and event-driven systems. Experience with cloud platforms (AWS/Azure/GCP). Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Deep understanding of design patterns, software architecture principles, and enterprise integration patterns. Proficient in database technologies (MySQL, PostgreSQL, MongoDB, or Oracle). Strong experience with CI/CD pipelines, Git, Maven/Gradle, Jenkins. Excellent communication, documentation, and leadership skills.
Bengaluru
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: Develop and maintain documentation for ITSM processes including Incident, Problem, Change, Request, Asset, and Configuration Management. Create standard operating procedures (SOPs), user manuals, FAQs, knowledge base articles, and training materials. Collaborate with process owners, SMEs, and technical teams to gather information and ensure documentation accuracy. Ensure content aligns with ITIL best practices and is accessible to both technical and non-technical audiences. Regularly review and update documents to reflect changes in policies, procedures, or technologies. Maintain document control and version management. Assist with internal audits and compliance documentation. Support the configuration and content of knowledge management systems such as ServiceNow, BMC Helix, or Freshservice. Required Skills and Qualifications: Proven experience as a Technical Writer in an ITSM or IT Operations environment. Strong understanding of ITIL/ITSM concepts and frameworks. Experience with documentation tools such as Confluence, SharePoint, MS Word, or MadCap Flare. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management. Excellent written and verbal communication skills. Strong attention to detail and the ability to simplify complex technical content. Ability to work independently and collaboratively in a fast-paced environment.
Bengaluru
INR 35.0 - 40.0 Lacs P.A.
Work from Office
Full Time
We are seeking a skilled Technical Business Analyst with expertise in IT Service Management (ITSM) to join our team. The ideal candidate will play a critical role in bridging the gap between business needs and IT capabilities, ensuring successful delivery of ITSM initiatives including ITIL process improvements, tool implementations (like ServiceNow, BMC Remedy, etc.), and operational enhancements. Key Responsibilities: Gather, analyze, and document business requirements for ITSM initiatives and translate them into functional/technical specifications. Collaborate with stakeholders, including IT operations, service desk, and development teams, to design and implement ITSM solutions. Facilitate workshops and meetings to elicit requirements and define service management processes (Incident, Problem, Change, Request, CMDB, etc.). Support the design and configuration of ITSM tools such as ServiceNow, BMC Remedy, or Cherwell. Drive continuous improvement initiatives and identify automation opportunities within ITSM processes. Develop process flow diagrams, user stories, and other documentation to support development and testing. Act as a liaison between business users and technical teams throughout the project lifecycle. Ensure ITSM processes align with ITIL standards and business goals. Support UAT and training activities; assist in change management planning. Track and report on project milestones, risks, and performance metrics related to ITSM implementation. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience as a Business Analyst with a focus on ITSM. Strong understanding of ITIL frameworks and ITSM tools (ServiceNow, BMC Remedy, etc.). Experience with requirements gathering, process documentation, and workflow modeling. Familiarity with technical environments, integrations, and data mapping. Excellent communication and stakeholder management skills. Proficiency in tools like JIRA, Confluence, Visio, or similar. ITIL v3 or v4 certification is highly desirable.
Bengaluru
INR 7.0 - 9.0 Lacs P.A.
Work from Office
Full Time
We are looking for a proactive and customer-focused individual to join our team as L1 Support for Salesforce. In this role, you will serve as the first line of contact for end-users, assisting with basic Salesforce issues, routing complex problems to L2/L3 teams, and ensuring timely resolution and communication. Key Responsibilities: Monitor and respond to user queries and tickets related to Salesforce. Perform basic troubleshooting (login issues, data visibility, profile/permission errors). Provide support on standard Salesforce functionalities (Leads, Accounts, Opportunities, Cases, etc.). Escalate unresolved or complex issues to L2/L3 support or Salesforce admins/developers. Document issues, resolutions, and root causes in the ticketing system. Follow standard operating procedures (SOPs) and adhere to SLAs. Coordinate with internal teams and vendors if needed. Generate simple reports or assist users in generating them. Maintain user access and perform basic user management under supervision. Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field. Basic understanding of Salesforce (Sales Cloud/Service Cloud is a plus). Familiarity with CRM systems and ITSM/ticketing tools (e.g., ServiceNow, Jira). Good communication and problem-solving skills. Willingness to work in shifts (if applicable). Salesforce Admin Certification (optional, but preferred).
Bengaluru
INR 12.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are seeking a highly skilled Windows sysinternals tools Expert to join our advanced systems team. You will be responsible for in-depth analysis, development, and debugging of core Windows subsystems, networking components, and low-level system services. The ideal candidate possesses a deep understanding of the Windows operating system architecture and has experience building and troubleshooting performance-critical, secure, and scalable system software including Windows sysinternals tools such as PsTools, PsFile, etc. Key Responsibilities Analyze and work with Windows Kernel-mode and user-mode components including Object Manager, Memory Manager, I/O Manager, Plug and Play Manager, and Security Subsystem. Develop and debug system-level tools, drivers, and services. Conduct reverse engineering of binaries using tools like WinDbg, IDA Pro, or Ghidra. Diagnose and resolve complex kernel crashes (BSOD), memory leaks, and performance bottlenecks. Instrument and monitor Windows internals using ETW, WMI, performance counters, and other telemetry. Write Powershell scripts and programs utilizing WinRM, gMSA, etc. Collaborate with security and performance engineering teams to harden the OS and investigate potential vulnerabilities. Work closely with product and QA teams to ensure system compatibility and stability under varied conditions. Requirements Must-Have Skills: 5+ years of experience in Windows system-level programming or analysis. Strong proficiency in C/C++ and Win32 API, Powershell scripting. In-depth knowledge of Windows architecture (kernel, subsystems, processes, threads, virtual memory, handles, registry, etc.). Working knowledge Windows sysinternals PsTools components such as PsExec, PsFile, PsPing, etc.
Mumbai, Delhi / NCR, Bengaluru
INR 11.0 - 12.0 Lacs P.A.
Work from Office
Full Time
We are looking for a highly skilled and analytical Data Scientist to join our team. You will be responsible for analyzing large datasets to extract actionable insights, build predictive models, and support data-driven decision-making across the organization. The ideal candidate should be passionate about data, statistical analysis, and applying machine learning techniques to solve real-world business problems. Key Responsibilities: Collect, clean, and preprocess large datasets from multiple sources. Analyze complex data sets to identify patterns, trends, and opportunities. Design and implement machine learning models to solve business challenges. Communicate findings through data visualizations, dashboards, and reports. Collaborate with cross-functional teams (engineering, product, marketing) to implement data solutions. Monitor and maintain model performance and retrain when necessary. Stay updated on the latest developments in AI/ML and data science tools. Required Skills and Qualifications: Bachelors / Masters/Ph.D. in Computer Science, Statistics, Mathematics, Data Science, or a related field. Strong proficiency in Python or R, along with libraries such as Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch. Experience with data querying languages such as SQL. Good understanding of statistical analysis, machine learning, and data mining techniques. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Hyderabad, Bengaluru, Delhi / NCR
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are looking for a highly skilled and analytical Data Scientist to join our team. You will be responsible for analyzing large datasets to extract actionable insights, build predictive models, and support data-driven decision-making across the organization. The ideal candidate should be passionate about data, statistical analysis, and applying machine learning techniques to solve real-world business problems. Key Responsibilities: Collect, clean, and preprocess large datasets from multiple sources. Analyze complex data sets to identify patterns, trends, and opportunities. Design and implement machine learning models to solve business challenges. Communicate findings through data visualizations, dashboards, and reports. Collaborate with cross-functional teams (engineering, product, marketing) to implement data solutions. Monitor and maintain model performance and retrain when necessary. Stay updated on the latest developments in AI/ML and data science tools. Required Skills and Qualifications: Bachelors/Masters/Ph.D. in Computer Science, Statistics, Mathematics, Data Science, or a related field. Strong proficiency in Python or R, along with libraries such as Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch. Experience with data querying languages such as SQL. Good understanding of statistical analysis, machine learning, and data mining techniques. Location: Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
Chennai, Bengaluru
INR 7.0 - 9.0 Lacs P.A.
Work from Office
Full Time
We are seeking a skilled PHP Developer with strong front-end development experience to join our dynamic development team. The ideal candidate should have hands-on experience building robust web applications using PHP frameworks, along with solid front-end skills in HTML, CSS, JavaScript, and modern JavaScript frameworks. Key Responsibilities: Develop and maintain web applications using PHP and front-end technologies. Collaborate with designers, product managers, and other developers to create high-quality user interfaces. Design and develop RESTful APIs and integrate with third-party services. Optimize applications for performance, scalability, and security. Troubleshoot, test, and maintain the core product software and databases. Participate in code reviews and contribute to development best practices. Ensure cross-browser compatibility and responsive design. Required Skills and Qualifications: Strong experience in PHP and popular frameworks such as Laravel, CodeIgniter, or Symfony. Proficient in HTML5, CSS3, JavaScript, and responsive design. Experience with front-end frameworks/libraries like Vue.js, React, or Angular. Familiarity with MySQL, PostgreSQL, or other relational databases. Knowledge of version control systems (Git). Understanding of RESTful APIs and AJAX. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
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