Inside Sales Manager

Experience Required:

We are seeking a highly motivated and experienced Inside Sales Manager to join our team. The ideal candidate will have a proven track record in sales, particularly within the cloud technology sector, and will be responsible for leading and developing our inside sales team to achieve and exceed sales targets.

Key Responsibilities:

• Lead and manage a team of inside sales representatives, providing guidance, training, and support to ensure they meet and exceed sales targets.
• Develop and implement strategic sales plans to expand the customer base and ensure a steady pipeline of prospective customers.
• Set individual sales targets for the sales team and ensure they align with the companys objectives.
• Track sales goals and report results to the executive leadership team.
• Coordinate with marketing on lead generation and ensure alignment between sales and marketing efforts.
• Manage the entire sales process, from lead generation to closing, ensuring delivery against key performance indicators (KPIs).
• Identify key areas for improvement in the sales process and implement necessary changes.
• Handle escalated customer complaints and resolve them in a timely and effective manner.
• Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Recruit, hire, and train new sales representatives.

Qualifications:

• Bachelors degree in Business, Marketing, or a related field.
• 5 years of experience in sales, with at least 2 years in cloud technology sales.
• Strong understanding of inside sales techniques, lead generation, and closing.
• Excellent communication skills, including listening, writing, and fluency in speaking.
• Ability to think and react in a high-energy, fast-paced environment.
• Good knowledge of IT/software and cloud technology.
• Individual performer and achiever with the ability to take ownership and drive results.
• Proficient with corporate pitch and web presentation tools.
• Strong organizational skills, including prioritizing, scheduling, time management, and meeting deadlines.
• Networking and prospecting skills.
• Patience and perseverance.
• Highly data-driven with strong analytical skills.

Technical Skills:

1. Cloud Computing Knowledge:

   A deep understanding of cloud services, including IaaS, PaaS, and SaaS.

2. Product Knowledge:

   Familiarity with the

   Microsoft O365/Azure services/Gsuite OR AWS

   cloud products and services you're selling.

3. Technical Proficiency:

   Ability to understand and explain technical specifications and benefits.

   Infrastructure roadmap includes Networking and Software application knowledge should be must.

4. Integration Skills:

   Knowledge of how cloud solutions integrate with existing systems.

5. Security Awareness:

   Understanding of

   cyber security, Firewall, End point security

   measures and best practices.

Sales Skills:

1. Sales Process Expertise:

   Proficiency in the entire sales cycle, from lead generation to closing deals.

2. Customer Relationship Management (CRM):

   Experience with CRM tools like Salesforce or HubSpot.

3. Negotiation Skills:

   Ability to negotiate terms and close deals effectively.

4. Market Analysis:

   Understanding of market trends and competitive landscape.

5. Presentation Skills:

   Ability to present and demonstrate product value to potential clients.

Interpersonal Skills:

1. Communication Skills:

   Clear and effective communication, both written and verbal.

2. Active Listening:

   Ability to listen to and understand customer needs and concerns.

3. Relationship Building:

   Skills to build and maintain strong relationships with clients.

4. Problem-Solving:

   Ability to address and resolve customer issues promptly.

5. Adaptability:

   Flexibility to adapt to changing market conditions and customer requirements.

Analytical Skills:

1. Data Analysis:

   Ability to analyze sales data and metrics to drive strategy.

2. Performance Tracking:

   Monitoring and reporting on sales performance and KPIs.

3. Strategic Thinking:

   Developing strategies to achieve sales targets and business goals.

Benefits:

• Competitive salary
• Performance-based incentives
• Opportunities for career growth