InP - Operations Supervisor I

As a full-time employee with FIS, you will be part of a dynamic team working on challenging issues within the financial services and technology sector. Your role will involve managing the daily operations of processing functions and maintaining processing infrastructure to ensure that service level agreements are consistently met in support of clients and the company's critical business requirements. Your responsibilities will include overseeing the processing environment to safeguard production systems vital to the business's success. You will need to ensure that the operations environment complies with all service level agreements, such as 24/7 availability and response time parameters. Developing both tactical and strategic plans for processing operations and leading an efficient processing team will be key aspects of your role. Additionally, you will be tasked with identifying cost-saving and continuous improvement opportunities within the processing area, ensuring that backup, recovery, and disaster recovery processes meet or exceed business requirements. It will be your responsibility to implement team standards and procedures that align with departmental guidelines and effectively manage project plans, budgets, and schedules. To excel in this role, you should possess a Bachelor's degree or equivalent education, training, or work experience. Knowledge of processing phases, administration, activities, and controls, as well as familiarity with FIS products and systems, will be essential. Proficiency in client communication, escalation management, project management, and supervisory skills are also required. At FIS, we offer a competitive salary along with attractive benefits, including private medical and dental coverage insurance. You will have the opportunity to work in a modern environment alongside a dedicated and motivated team. We provide a wide range of professional education and personal development opportunities in a collaborative and respectful work environment. With over 50 years of experience in the financial services industry, FIS is the world's largest global provider of financial technology solutions. Our technology facilitates billions of transactions annually, totaling over $9 trillion across the globe. As a Fortune 500 company committed to privacy and security, FIS values the protection of personal information. Join us at FIS to be part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun!,