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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

5 - 10 years

1 - 5 Lacs

Noida

Posted:1 day ago| Platform:

Apply

Skills Required

san network administration storage area network netapp storage troubleshooting nas emc vnx hitachi storage vmware brocade ibm storage technical support iscsi zoning linux vmax emc storage nfs cifs fc netapp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Netapp Storage Area Network (SAN) Administration

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Netapp Storage Area Network (SAN) Administration- Strong understanding of storage area network administration- Experience in hardware/software support- Knowledge of server and network areas- Troubleshooting skills in software solutions/vendors/brands
Additional Information:- The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration- This position is based at our Noida office- A 15 years full time education is requiredQualification
15 years full time education

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Infra Tech Support Practitioner