141 Emc Storage Jobs

We are looking for a skilled professional with 2 to 12 years of experience in storage management to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in storage management and excellent problem-solving skills. Roles and Responsibility Manage and maintain large-scale storage systems for high availability and performance. Troubleshoot and resolve complex storage-related issues efficiently. Collaborate with cross-functional teams to design and implement new storage solutions. Develop and implement best practices for storage management and optimization. Ensure compliance with industry standards and regulations for data security and privacy. Provide technical guidance and support to junior team members on storage-related matters. Job Requirements Strong knowledge of storage technologies, including backup and recovery systems. Excellent problem-solving and analytical skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and collaboration skills, with the ability to work with diverse teams. Experience with storage management tools and software, such as NetBackup or Veritas. Strong understanding of data security and privacy principles, with experience in implementing access controls and encryption.

First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration- Strong understanding of storage area network administration- Experience in hardware/software support- Knowledge of server and network areas- Troubleshooting skills in software solutions/vendors/brands Additional Information:- The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration- This position is based at our Noida office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with HPE SAN Administration.- Strong understanding of storage area network concepts and protocols.- Knowledge of Netapp storage solutions and configurations.- Experience in troubleshooting SAN-related issues.- Ability to perform SAN capacity planning and optimization. Additional Information:- The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN Administration, Dell EMC SAN Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with HPE SAN Administration, Dell EMC SAN Architecture and Design, IBM & Hitachi storages.- Strong understanding of storage area network configurations and management.- Knowledge of NetApp storage solutions and configurations.- Experience in troubleshooting SAN-related issues.- Ability to perform SAN capacity planning and optimization. Additional Information:- The candidate should have minimum 4 years of experience in NetApp Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15-year full time education is required. Qualification 15 years full time education

Job Summary Join our dynamic team as an Infrastructure Technology Specialist where you will leverage your expertise in cloud basics Windows Linux and SAN switch administration to enhance our IT infrastructure. With a focus on the food services domain you will ensure seamless operations and contribute to the companys growth. This hybrid role offers a day shift schedule allowing for a balanced work-life experience. Responsibilities Manage and maintain cloud infrastructure to ensure optimal performance and reliability. Oversee the administration of Windows and Linux servers ensuring system stability and security. Configure and manage DELL EMC VNX storage systems to support data storage needs. Administer Cisco SAN switches ensuring efficient data flow and connectivity. Handle Brocade SAN switch administration to maintain robust network infrastructure. Collaborate with cross-functional teams to implement IT solutions that align with business goals. Monitor system performance and troubleshoot issues to minimize downtime. Develop and implement backup and recovery strategies to safeguard data integrity. Provide technical support and guidance to team members and stakeholders. Document system configurations and procedures for future reference and compliance. Stay updated with industry trends and emerging technologies to enhance infrastructure capabilities. Ensure compliance with company policies and industry regulations in all IT operations. Contribute to the continuous improvement of IT processes and practices. Qualifications Possess a strong understanding of cloud computing fundamentals and their application in business environments. Demonstrate expertise in Windows and Linux server administration with a focus on security and efficiency. Have hands-on experience with DELL EMC VNX storage systems and their configuration. Show proficiency in managing Cisco and Brocade SAN switches for optimal network performance. Exhibit knowledge of the food services domain and its specific IT requirements. Display excellent problem-solving skills and the ability to work collaboratively in a team. Hold a relevant certification such as CompTIA Cloud+ or Microsoft Certified: Azure Fundamentals.

First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Job Role: Storage Administrator L2 Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed.

Knowledge of EMC Networker & Data Domain, Commvault and similar backup technologies Knowledge of Enterprise storage systems from EMC, NetApp, NDS and similar systems Experience with Enterprise data protection and disaster recover solution, and understand Enterprise application data management requirements. 6+ years of experience with domain knowledge Provide advice on the backup and storage services. Manage and maintain the backup systems. Ensure backups are run to schedule and retention is met. Maintain an audit trail of backups and restores.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: IBM Storage.

Job Role: Storage Admin Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: IBM Storage.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: IBM Storage. Experience: 8-10 Years.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HanaMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:NetApp Clustered Data ONTAP AdministratorRole Description:Candidate should be capable to provide L2/L3 operations on NetApp storage systems and FC Switch Administration.Must Have Skills: NetApp Clustered Data ONTAP Good to Have Skills: HP3par, Pure and Huawei StorageJob RequirementsKey Responsibilities:Should have sound experience in providing L2/L3 support for Storage Management and support on NetApp Cluster modeDesign and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning.Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp toolsPlan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures. Technical Experience:Should have sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par and Pure technologies, RAID Levels, Flashpool and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Good technical expertise on Snap Center Relevant certifications will be an added advantage. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Perform team management rolesDue to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification:15 years of mandatory education as per Accenture Standards. Qualification 15 years full time education

Diagnose and Resolve IncidentsIdentify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. Backup of SAN Switch ConfigurationPerform regular backups of SAN switch configurations to ensure data integrity and availability. User / Role Security AdministrationManage user accounts, roles, and permissions to ensure secure access to storage systems. Storage Capacity ReportingMonitor and report on storage capacity to ensure optimal utilization and planning. Change ImplementationImplement changes to storage and backup configurations and settings as required. Incident & Problem ResolutionRespond to and resolve storage and backup-related incidents and recurring problems. Configuration AdministrationAdminister and manage storage and backup configurations to ensure system reliability and performance. MonitoringContinuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident ManagementRespond to and resolve storage and backup-related incidents and outages. MaintenancePerform regular maintenance tasks such as backups, patching, and upgrades. Change ManagementImplement changes to storage and backup configurations and settings as required. User SupportProvide support to users, including troubleshooting and resolving access issues. ReportingGenerate reports on storage and backup performance, incidents, and capacity planning. Primary Skills Storage Backup Administration EMC SAN Storage PMAX, Powermax, FS7300 PURE Storage EMC Unity NAS Isilon NetApp Storage Object Storage (StorageGRID) Rubrik Backup Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languagesPython, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices.

Relevant Experience : L1 min 2 years; L2 min 5 years JD for L1/L2 Storage onsite support STORAGE AND SAN ADMINISTRATION: Addition of hosts to storage subsystem V-Vol creation and mapping to hosts, V-Vol Expansion, V-Vol Deletion Host Deletion from storage Addition of Lun Paths, Removal of Lun Paths Expansion of Pool, Shrinking of Pool, V-Vol migration across pools Zone creation, deletion, modification, and its associated changes Develop standard operating procedures (SOP) where needed, Enhance, update SOP's on regular basis. Performance Assessment Reporting: Review of storage performance & resource utilization and provide a report, in relationship to deployment practices recommended. Provide written recommendations for the remediation of any gaps between the current environment and the deployment practices. Disaster Recovery Support: Assist Customer to perform DR drills as per Customer's IT DR policy; Perform storage related tasks during DC-DR drills Execute Failover and Failback Scripts Recovery Volume Mapping - Validate mapping of recovery volumes to the recovery hosts is successful Post Disaster Procedure - Confirm that the post-disaster procedure for bringing the volumes online to the recovery hosts is successful Replication from recovery site to Production site - Confirm that the process for replicating from the recovery site to the production site is successful Develop standard operating procedures for failover and failback Enhance. Audit Service: Storage pool & its capacity, Storage performance etc. Replication Config - Fabric Zoning Config - ISL & WAN links as applicable Host connectivity and configuration SAN Security (Storage, SAN Switches, FC/IP Routers, Supplied Software) Centralized Monitoring: Single pane of glass centralized dashboard for monitoring storage and fabric infrastructure. Rollup dashboard for storage arrays and fabric infrastructure Inventory report for storage arrays and switches Online health check reports - Drilldown to storage, pools, ports etc., Custom reports, notifications and alerts (integration required into mail servers, mgmt tools, ITSM etc.,)

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Understand and align the team's contributions with project goals, recognizing their impact within the project management framework Operate within financial and program constraints while considering budgetary implications in design options Develops construction cost estimates and estimates of technical efforts/ fee proposal for projects Work within the financial and programme constraints and consider financial implications in producing design options Performs quality control review of design documentation, calculations and drawing Lead EMI and E&B activities, offering guidance, support, and performance management Participates in development of technical proposals. Provides input to the development of engineering budget and schedule to meet requirements. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK) 12+ Years of experience Contribute to design development, design risk and mitigation, and value engineering with a focus on electromagnetic compatibility (EMC) and electromagnetic interference (EMI) Provide expert technical guidance and ensure adherence to earthing and bonding (E&B) standards throughout the design process Present EMC/EMI and E&B strategies effectively to stakeholders and non-technical leads Develop and deliver Earthing (Grounding) and Bonding Control Strategy reports Produce detailed design documentation, including calculations, design sketches, and technical specifications Participate in interdisciplinary design team meetings and coordinate with sub-consultants and equipment suppliers for accurate design information Review and verify design drawings and ensure they align with project requirements and standards Prepare technical reports and assess project specifications for construction compliance Provide input to E&B strategy and conduct power quality compatibility assessments Working with design engineers to advise on EMC test specifications and production of test procedures and reports as required Advise appropriate EMC solutions through design analysis to identify required control techniques and good design practice Earthing (Grounding) & Bonding Design: Produce comprehensive reports detailing solutions for each facility Produce calculation reports to justify results and ensure compliance with required values. Develop and mark up drawings, including grounding grid layouts, cross-sections, riser diagrams, and bonding drawings. Technical specifications of the elements Lightning Protection Design: Produce reports outlining solutions for each facility. Create calculation reports to validate results and meet compliance requirements Develop and Mark up drawings for lightning protection layouts and connections to main grounding grids. Define technical specifications for lightning protection elements. Ensure that technical and safety standards are maintained across all design activities tin order that successful project implementation and future reliability is achieved. Carry out risk assessments and provision of design information for Health and Safety file. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : HP Storage Experience: 3-5 Years

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: HP Storage. Experience: 5-8 Years.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Netapp Storage. Experience: 5-8 Years.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Netapp Storage. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Hitachi Storage.Experience3-5 Years.

Experience: 1 - 2 years in Storage Job Type: Full-time Role: Storage Technical Support Engineer Employment Type: Full Time, Permanent Role Category: Storage / Hardware. Required Experience and Qualifications: • Bachelor's Degree in IT, Computer Science, or other related fields. • Strong communication and interpersonal skills. Expected Key Skills : Storage / Networking / Hardware with good communication skill Key Skills: Storage Domain, Hardware, NAS, SAN, Storage, SystemAdministration, NetApp Performance Tuning, Storage Administration, Performance Monitoring, Disk fault, Experience in Backup technology, Experience in Windows Servers, VMware. Responsibilities and Duties: Extensive experience and in-depth knowledge of ONTAP 7-mode and C- Mode iSCSI/NFS/CIFS/SAN technologies Snapmirror, Snap Vault NetApp FAS series (7& C Mode) and E series advanced concepts of Data ONTAP Strong knowledge of Clustering and High Availability Expertise in Configuring and troubleshooting snap mirrors, snap vault In-depth knowledge of troubleshooting CIFS and NFS share/ access issues Experience in SAN storage provisioning, LUN masking and zoning all other daily operational tasks on storage are mandatory along with experience on Storage capacity planning, performance analysis, monitoring, and reporting. Design and implement NetApp storage systems, including installation, configuration, software upgrades, and storage provisioning. Upgrades, and maintenance of switches. Create and maintain systemscripts and programs to support the operations of the storage systems. Experience in SAN storage provisioning, LUN masking and zoning all other daily operational tasks on storage are mandatory along with experience on Storage capacity planning, performance analysis, monitoring, and reporting. Experience in ServiceNow ticketing tools Diagnose and troubleshoot NetApp storage software issues Reproduce issues by re-creating scenarios in a lab environment Diagnose and troubleshoot TCP/IP networking issues Provide Technical Support 24x7 on-call /email/ chat support A successful candidate will have a strong aptitude for learning new technologies and understanding how to utilize them for creatively solving problems with at least two years of relevant technical experience. He also possessesstrong customerservice skills and solid written and verbal communication skills

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationStorage Ops As Storage operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and provide timely support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure efficient operations and delivery. You will also contribute to the improvement of processes and systems to enhance overall performance and reliability. Key Responsibility - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of production systems and services.- Provide timely support to resolve any operational issues.- Collaborate with various teams and stakeholders to ensure efficient operations and delivery.- Contribute to the improvement of processes and systems to enhance overall performance and reliability.- Manage delivery for production systems based on operational requirements and service agreement. Technical Experience: Professional & Technical Skills: -Must To Have Skills: Proficiency in various storage technologies & Products like Nasuni, NetAPP, Isilon AWS/Azure Native Storage- Experience with system administration and troubleshooting.- Good To Have Skills: Experience with cloud platforms such as Azure or AWS.Professional Experience:Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision -Flexible to work in 24/7 shift.Comfort with collaboration, open communication and reaching across functional borders. Intermediate in presentation and MS PowerPoint skills Educational Qualification:Bachelors degree (or geography equivalent) Business or technology preferred Additional Information (if any) Qualification 15 years full time education

Responsibilities Direct Responsibilities Essential: High skills on SAN Storage technologies (VMAX/PMAX, Pure Storage, Brocade). High skills on NAS Storage technologies (NetApp, VNX). High Skills on S3 (Cleversafe and ECS). Overall Storage Experience 15+ years Team and collaborative mind-set to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Capacity to learn new technologies in an autonomous way. Contributing Responsibilities DEVOPS oriented: High development skills Scripting on Python / Bash / PowerShell, code versioning tools and CD/CI Desirable: Skills on EMC Unity. Big data knowledge: ELK and Distributed workload. Stateful Container and Kubernetes knowledge. Technical & Behavioral Competencies 1. Personal Attributes Eager to learn. Analytical mind-set. Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Curious and open mind person. Specific Qualifications (if required) Bachelors in computer science preferable but not mandatory. ITIL Foundation certificate will be desirable. LANGUAGES High English spoken and written fluent (B2/C). Mandatory . Skills Referential Behavioural Skills : Choose an item. Choose an item. Choose an item. Choose an item. Transversal Skills: Choose an item. Choose an item. Choose an item. Choose an item. Choose an item. Education Level: Choose an item. Experience Level Choose an item.