Inbound Tech support One of the fastest growing Comany

Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. In a short span of time, the company has established a strong foundation focused on high customer satisfaction, unparalleled services, and reliable support functions. Trust, accountability, and the reliability of products and technical services are the core values that drive our operations. Our commitment to continual improvement through research and development has not only enhanced the performance of our in-house talent but also increased the productivity of the company and its products day by day. As a Technical Support Executive at Adeeba E-Services Pvt. Ltd., your responsibilities will include: - Handling inbound calls from customers experiencing issues with printers, routers, and antivirus software. - Diagnosing technical issues and recommending the most suitable support plan to the customer. - Selling technical support plans and relevant software to customers. Qualifications and skills required for this role: - 1-2 years of experience in inbound/outbound technical support in an international BPO setting. - Proficiency in closing customer calls effectively. - Excellent communication skills. - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. - Ability to address customer concerns and provide accurate resolutions. - Willingness to work flexible night shifts. Salary for this position is negotiable based on experience and current compensation, with additional attractive incentives. Immediate joining is preferred. Perks and benefits of working at Adeeba E-Services Pvt. Ltd. include: - Fixed salary credited on the 1st of every month. - 24 leaves per year, including comp-offs and birthday leaves. - Lucrative incentives. - No extension of shift timings. - Employee-friendly working environment. Candidates with a 10+2 qualification and experience in outbound tech support for at least 6 months to 1 year are encouraged to apply. Convincing and sales skills are essential for this role. The salary ranges from Rs. 15,000 to 22,000 per month, with additional incentives. This is a direct company post, and there are no recruitment fees involved. Freshers and domestic BPO candidates need not apply. Interested candidates who meet the qualifications are encouraged to contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. For further queries, you can also reach out to the landline at +91-33-65555831/65555832.,