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1.0 - 3.0 years
1 - 2 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Adaptable and flexibleProblem-solving skillsAbility to perform under pressureAgility for quick learningResults orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
1.0 - 3.0 years
1 - 2 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Adaptable and flexibleProblem-solving skillsAbility to perform under pressureDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai
Work from Office
Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: New Associate Qualifications: Any Graduation Years of Experience: 0-1 years Language - Ability: English - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer Service Management Adaptable and flexible Agility for quick learning Ability to perform under pressure Commitment to quality Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 4.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dear Candidate, Greetings of the day. We are pleased to inform you about a range of exciting career opportunities with leading organizations in Mumbai and Navi Mumbai. If you're looking for a role that matches your skills and aspirations, we would be happy to assist you throughout the hiring process. Current Openings Include: Voice Process (Inbound/Outbound Calling) / Tech Support / Customer Service (Domestic International) / Sales (Domestic & International)Banking & Financial ServicesAccounts & FinanceVerification Process / Email & Chat Support / Medical Billing Job Details: Salary Range: 1.5 LPA 10 LPA (based on experience and profile) Location: Mumbai & Navi Mumbai Recruitment Charges: Absolutely free no fees involved Support: Complete assistance provided throughout the recruitment process If you are interested in exploring these opportunities or would like to refer someone, please feel free to get in touch. Contact HR Bharat Mobile/WhatsAshilpajobway22@gmail.compp/Email: 8433999300 - We look forward to helping you take the next step in your career. Warm regards, HR - Bharat Job Way RecruitmentRole & responsibilities Preferred candidate profile
Posted 2 days ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency We have a brand-new opportunity for a Customer Service Representative (French language) You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful Sounds good Then keep reading Why You Will Love Working With Us Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Private Health Insurance: Comprehensive coverage for your peace of mind Extra Leave: Additional paid leave for special occasions Growth Opportunities: Access to valuable knowledge and experience to support your career development Team Building: Connect with colleagues through team-building activities and company events Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Preferrable Background Proficiency in French with a valid certification from a recognized institute or a reputed university is mandatory Fluency in English (essential for internal communication and collaboration with cross-functional, multicultural teams) Willingness to work during CEST hours 2+ years' experience in customer support or another service-oriented role Comfortable using digital tools and CRM systems Multitasking abilities to keep up with the pace of our dynamic workplace Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues
Posted 2 days ago
0.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
We are The Customization Group! A global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition Whether in our tech hubs, production facilities, or business locations, youll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language) In this position, you will deliver happiness and make every customer experience smooth and positive Sounds goodThen keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace Monthly Meal Allowance (100): Benefit from a generous meal stipend to support your daily needs Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) Comfortable using digital tools and CRM systems A structured and independent approach to work Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic Youre a great listener and understand what people really need You take initiative whenever you see room for improvement Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success
Posted 2 days ago
0.0 - 1.0 years
1 - 2 Lacs
Kochi, Muvattupuzha, Thodupuzha
Work from Office
1. Make outbound calls to prospective students from the provided leads database. 2. Answer inbound calls and respond to inquiries related to studying abroad, available courses, universities, and admission requirements. 3. Explain the application process, eligibility criteria, visa procedures, and available services clearly and effectively. 4. Schedule appointments for students with career counselors or admission advisors. 5. Maintain records of calls, follow-ups, and student details in the CRM system. 6. Meet daily/weekly/monthly call targets and lead conversion goals. 7. Follow up with students via calls, WhatsApp, SMS, or emails for updates and document collection. 8. Maintain a strong understanding of study abroad destinations such as the UK, USA, Canada, Australia, and Europe. 9. Collaborate with the counseling and marketing teams to ensure smooth lead flow and student engagement.
Posted 2 days ago
0.0 - 5.0 years
4 - 5 Lacs
Gurugram
Remote
*Positions in Regional Languages(Able to resolve queries) *Shall be able to speak well & understand Bengali (along with Excellent english is must) *Outstanding verbal & listening skills *Salary upto 5.5LPA *Pan India Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *5days *Permanent work from home *Telephonic Interview *Should be open to work in rotational shifts * Should have WIFI installed Perks and benefits Permanent work from home (+ Incentives)
Posted 2 days ago
0.0 - 5.0 years
1 - 2 Lacs
Visakhapatnam, Hyderabad, Nellore
Hybrid
we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home call now HR salma 8097951198 sam 8828571104
Posted 2 days ago
0.0 - 5.0 years
0 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 20k - 45k 5 Days Working Rotational Shift Immediate Joiners Job Location - Gurgaon Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8544750781
Posted 2 days ago
0.0 - 5.0 years
0 - 2 Lacs
Gurugram
Work from Office
SUMMARY International Customer Support Voice Role About The Client Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description Position: International Customer Support Voice Qualification: Graduate/Undergraduate with a minimum of 6 months of experience Work Timing: Night shift Mode: Work From Office Job Location: Bangalore (Candidates applying should be staying in Bangalore city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must Nature: Contract 6 months (possibility of on-boarding on client payroll may happen in case of exceptional performance and a business need at our client's end) Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Requirements Requirements Requirements: Freshers - only graduate Experience - graduate and undergraduate both are eligible. 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc. Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Benefits Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 2 days ago
1.0 - 2.0 years
0 - 0 Lacs
navi mumbai
On-site
Job Location Airoli/Rabale/Thane-Navi Mumba Designation Customer care executive Process Banking -Voice Gender Male/Female Both Qualification 12th Pass/Graduate Duty Hours 9 Hours Salary 15500 to 22000
Posted 2 days ago
0.0 - 3.0 years
0 - 0 Lacs
jaipur
On-site
Dear All, We have an urgent requirement for Customer Support Executive- Jaipur Location. Experience- can consider Fresher - 5 Years of experience Location- Jaipur Vaishali Nagar Notice Period - Immediate to 7 Days Skills - Inbound Process, Customer Support Interview Mode - Face 2 face at Vaishali Nagar Jaipur Interested candidate can share their updated resume at lisha.salkar@harjai.com Thanks, Lisha Salkar
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
The role of SAP WM / EWM consultant is crucial in optimizing warehouse operations and achieving operational excellence. Your responsibilities will range from project planning and execution to configuration, customization, training, and continuous enhancement. Your expertise will be pivotal in guiding organizations towards efficient warehouse management. We are seeking an experienced SAP WM / EWM consultant with additional exposure to SAP TM, which will be advantageous for this role. Your strong domain knowledge in warehousing, proficiency in both ECC and S/4 HANA, and at least 8 to 10 years of experience in WM / EWM SAP are essential. Having completed 3 to 4 end-to-end SAP WM / EWM implementations will be a significant asset. Your critical qualities should include a comprehensive understanding of RF, PPF actions, and Queue Management in SAP EWM. Knowledge of functionalities such as Inbound, Outbound, Cross Docking, Wave Management, Kitting, and Warehouse Process Type Determination is crucial. Additionally, you should possess cross-functional module knowledge to address business or system issues and integrate with SAP SD, MM, PP, and QM. Certification in SAP ECC or S/4 Hana (WM/EWM) is preferred. Strong communication skills, a dedication to enhancing user experience, and an excellent grasp of SAP WM / EWM are prerequisites for this role. Your key responsibilities will include configuring and integrating WM / EWM with other SAP modules, providing technical support and enhancements, and ensuring the overall efficiency, productivity, and accuracy of warehouse operations. Staying updated with trends and innovations in the WM / EWM module, coordinating end-user training, and having project management skills are integral parts of this role. If you have a passion for streamlining warehouse operations, optimizing processes, and enhancing user experience, we invite you to join our team as a Manager - SAP Support & Special Projects, WM / EWM.,
Posted 2 days ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are hiring experienced technical support / customer support professionals for Quality analyst role for UK shifts Experience - 1 yr & above (only from technical support / customer support background from international background only) Salary - Experience(1yr to 2yrs) - 25k take per month Experience (2yrs & above) - 28k take home per month If you are interested and your skills match the requirements, please share your updated CV to Janani(HR) - 9043685348 Work from office only Shift timings -12.30pm to 9.30pm / 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 2 days ago
0.0 - 1.0 years
0 - 2 Lacs
Bengaluru
Work from Office
International NonVoice Customer Support Associate Chat & Email (OnSite) Location: BTM Layout, Bengaluru Schedule: 5 days/week + 2 rotational offs Eligibility: Graduates only • Candidates must reside in Bengaluru and attend in-person interviews Role Highlights Provide international customer support via chat and email (nonvoice) Work in rotational shifts , covering evening and night hours Must be a fast and accurate typist with strong English writing skills Qualification Requirements Bachelors degree in any discipline Live within 20km of BTM Layout to qualify for cab benefits Excellent typing speed and accuracy Available for face-to-face interview Compensation Package (Fresher) 20,000/month takehome Up to 3,500/month incentives , fully performancebased Shift-Based Cab Benefits (7 PM7 AM) Women: One-way free cab Men: One-way cab at 75/drop Recruitment Process Typing Assessment Chat-based typing & accuracy test Versant Speaking Test — Non-voice language proficiency Managerial Round — Final interview with hiring manage CONTACT: SHIVA 7996772782
Posted 2 days ago
0.0 - 5.0 years
4 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*Positions in Regional Languages(Able to resolve queries) *Shall be able to speak well & understand Bengali (along with Excellent english is must) *Outstanding verbal & listening skills *Salary upto 5.5LPA *Pan India Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *5days *Permanent work from home *Telephonic Interview *Should be open to work in rotational shifts * Should have WIFI installed Perks and benefits Permanent work from home (+ Incentives)
Posted 3 days ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Job description HIRING!!!! iMarque Solutions BPO is hiring for Day shift bpo Voice. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in Hind ,English. Required only immediate joiners. Freshers can apply Any graduates Pooja-HR 9884033533, preetham HR-7488019464, Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Posted 3 days ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Walk- in For TOP MNC BPO Profile - Tele Sales/Customer care Executive/ Inside sales Executive 1. LOCATION - WHITEFIELD Qualification- HSC passed - 12th Pass can apply Salary- upto 22 K - 27 K in hand + INCENTIVES 1 Rotational week off Day shift Experience- Minimum 6 months of experience in Sales or Customer service + Sales/upsell/renewals. FRESHER WHO CAN SPEAK GOOD HINDI & ENGLISH - INTERESTED IN TELESALES CAN APPLY Languages required- HINDI & English Age - upto 30 years 2. LOCATION - KORAMANGALA ( ONLY EXPERIENCE CAN APPLY) Qualification- SSC passed - 10th Pass can apply Salary- 20 K in hand + INCENTIVES 1 Rotational week off Day shift Experience- Minimum 6 months of experience in Sales or Customer service + Sales/upsell/renewals. Languages required- Kannada & English Age - upto 35 years Immediate Offer Madhvi- 8318644241 Uma- 8287585554 Sonal- 7037224020 Cheshtha- 9315107361
Posted 3 days ago
1.0 - 3.0 years
1 - 2 Lacs
Mohali
Remote
Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Ecommerce Giant on permanent basis. Chat & Voice Customer Support for WFH Role & responsibilities Only Experienced can apply (Should have necessary documents minimum 6months) Under Graduate or Graduate can apply Candidate should have excellent communication skills Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Job Description: Work Mode: Work From Home Inbound process Working days: 6 days with 1 rotational week off. Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 25 wpm with 85% accuracy. Salary- 18k inhand Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share below details at barnali.dutta@teleperformancedibs.com CV Laptop configuration photo (i5, 8gb ram 7 gen, windows 10/11) USB Headset photo Wifi speed picture (minimum 50mbps) Offer Letter / Appointment letter Experience Letter Last 3 months payslips Name and Contact Number Mentioning keyword "WFH"
Posted 3 days ago
1.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
The associate will handle queries relating to products and services over live chat and emails- The associate will be responsible for timely and accurate support to customers with a strong focus on high standards for the role- Demonstrates end-to-end ownership of every interaction coupled with proactive problem-solving and provides exceptional support to our customers- Both freshers and experienced can apply- Excellent verbal and written communication is mandate- High School Diploma or Equivalent and above (Graduation is not mandatory)
Posted 3 days ago
12.0 - 18.0 years
14 - 19 Lacs
Pune
Hybrid
So, what’s the role all about? This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products. We are looking for someone who is an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. How will you make an impact? Work with the line of business to define the product roadmap and strategy. Assist in the development of short, medium, and long-term plans to achieve strategic objectives. Work closely with the product manager, technical architect, QA engineers, technical writer, and software engineers to define/develop features big and small for our products. Actively guide and mentor the team to develop features to meet functional, quality, security, operational and documentation requirements while obviating roadblocks. Drive and impact all current processes related to software development and improvements across the org as necessary. Manage all people aspects of the team, such as hiring, performance reviews, development plans, mentoring, promotions, etc. Provide worldwide support to our customers. Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization. Prioritize, assign, and manage department activities and projects in accordance with the R&D departments goals and objectives. Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload. Design and present projects to improve current process and overall platform. Have you got what it takes? 15+ years of experience in Software Engineering. At least 5 years' experience in managing multiple teams of software developers. Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise product ecosystem. Deep domain expertise in inbound / outbound Contact Center products covering development, testing and support of multi-tenant cloud-native Contact Center software delivered as-a-Service (CCaaS). Experience working in a global product software company for enterprise customers (Fortune 100 companies). Experience of product development using Java / Dot net technologies, performant APIs, Database technologies and web technologies. Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance. Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS). Familiar with Quality targets and SLAs for SaaS applications. Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring. Experience working abroad or with geographically distributed global teams is preferred. Demonstrated ability to deftly influence others, especially in sensitive or complex situations. Deep experience with agile software development techniques and pitfalls. Excellent communication skills, problem-solving and decision-making skills. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Director Role Type: People Manager
Posted 3 days ago
1.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
Make daily calls to CLX eligible customers to convince them to apply for the product. Collect all application details from customers over phone and input them into Homer for evaluation. Notify customers of result of their application and in the case of approval, direct the customer to a CLX POS for signing. Responsible to handle inbound calls from dedicated CLX number or CLX calls transferred from general help-line. Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process). Update all information in Genesis and Homer as per the conversation with customer. Share sales techniques and knowledge with the TL and fellow specialist to drive overall performance of the team.
Posted 3 days ago
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