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1.0 - 5.0 years
4 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Sam 9513900440 I. Position Summary Service Support Analyst play a crucial role in Managing customer support operations Ensuring high-quality service delivery Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Logical thinking and decision making III. Minimum Qualifications and Experience Undergraduate with 1+ years of experience in customer support voice process.
Posted 1 day ago
1.0 - 5.0 years
4 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). I. Position Summary Service Support Analyst play a crucial role in Managing customer support operations Ensuring high-quality service delivery Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Logical thinking and decision making III. Minimum Qualifications and Experience Undergraduate with 1+ years of experience in customer support voice process.
Posted 3 days ago
1.0 - 5.0 years
4 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! CHETHANA @ 7829336034 rivera.chethana@gmail.com I. Position Summary Service Support Analyst play a crucial role in Managing customer support operations Ensuring high-quality service delivery Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Logical thinking and decision making III. Minimum Qualifications and Experience Undergraduate with 1+ years of experience in customer support voice process.
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Position : Customer Support Executive Location : Chennai ( Prefer only chennai based profiles ) Languages Expert : English & Hindi expert ( Both languages mandatory ) Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. Youll collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture. Kindly share your profile to my official id [ kanimozhi.p@kiya.ai ] with the subject name "BPO/BPM_Customer support executive_0 to 2 years"
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurgaon/ Gurugram, Delhi / NCR
Work from Office
Get hired in A**rican Express Credit Card Sales Process Prefer- outbound/Inbound sales Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
Handle customer inquiries and resolve issues efficiently over the call and solving queries Provide accurate information to customer Deliver excellent customer service and enhance customer satisfaction Handling premium customer Ms. Riya - 63980 09438 Required Candidate profile Required Candidate profile - Excellent communication skills - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurgaon/ Gurugram, Delhi / NCR
Work from Office
Get hired in American Express Credit Card Sales Process Prefer- outbound/Inbound sales Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires Fresher Experience work from office immediate joiner Salary : 20000 to 25000 in hand + Incentive HR Connect - Ms.Riya - 63980 09438 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Noida, Ghazipur, Greater Noida
Work from Office
Walk in Drive Tomorrow - 12 - june 2025 | Roz gar.com| Noida Dear Candidate, As Discussed, kindly share your resume Over this number - 9717166866 Company Name- Roz gar.com Key Responsibility Currently Hiring for Customer Service role for Government project. Experience - 0-1 Years Education- 12 and Grad Process- Inbound Calling no Target Salary - 12k In hand fixed plus 4k incentive Language - Hindi / English Working Days - 6 Days Interview Location- A51-Rozgar.com, Noida Sector 16 Date- 12 june 2025 Interview timing - 9:30 am-4:pm till Note- Kindly call on this number Ritu 9910092174
Posted 1 week ago
0.0 - 5.0 years
4 - 5 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Ananya 8884496986 ananya.river24@gmail.com I. Position Summary Service Support Analyst play a crucial role in Managing customer support operations Ensuring high-quality service delivery Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Logical thinking and decision making III. Minimum Qualifications and Experience Graduate fresher with PDC Undergraduate with 1+ years of experience in customer support voice process. Perks and benefits Cab Facilities. Incentives. Allowances. Regards, Ananya 8884496986 ananya.river24@gmail.com Rivera Manpower Services
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job description ****************Immediate Hiring for International Voice Process**************** Interview Date: 17-Feb-2025 TO 21-Feb-2025 Interview Time: 10:30 AM - 1:30 PM Date of Joining: 03 - March - 2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call and other electronic communication. 2. Good verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Voice Salary Structure: 19k to 28k(Take home after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
- Advisor has to resolve the doubt and queries of the customers who have applied for Visa. - Solving premium customer quires - International customer care handling - Excellent good communication skills - Ready to make inbound call HR- 861 760 2997 Required Candidate profile * HSC / Graduate can apply * 8am to 5pm fixed shift * Saturday and Sunday fixed off * Good communication in English * Fresher - salary 14.5k / 15k in hand * Experienced - salary 17k in hand
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
The ideal candidate should have at least one year of experience in a travel customer support role, with strong knowledge of GDS and Amadeus systems. Salary - upto 35k Location: Gurgaon Contact Fatima 9990683423
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hello Folks, Call/whats app 9564899005 1 year of experience in a customer service role within the travel domain proficient in GDS and Amadeus. Direct Interview/Immediate joiners Location: Gurgaon Salary-upto 35k
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurgaon/ Gurugram, Delhi / NCR
Work from Office
Get hired in American Express customer service(Inbound) Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)
Posted 1 month ago
1.0 - 4.0 years
3 - 3 Lacs
Gurugram
Work from Office
Must have minimum 1 year of experience in a customer service role within the travel domain Proficient in GDS and Amadeus Day shift | 6 days working Work Location: Gurgaon Salary: Up to 35,000 per month Contact FATIMA 9990683423
Posted 1 month ago
0.0 - 5.0 years
5 Lacs
Mohali
Work from Office
Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Mohali Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest
Posted 1 month ago
1.0 - 4.0 years
3 - 3 Lacs
Gurugram
Work from Office
We need Customer Service Person should be only from Travel Industry Skills - GDS , Amadeus , Voice process only Should have min 1 years of Experience Day shift 6 Days working Salary - 35k Work location - Gurgaon Candidates can call - 9310802205
Posted 1 month ago
- 4 years
1 - 3 Lacs
Navi Mumbai, Gurugram, Bengaluru
Work from Office
Customer Support Associate (CSA) - Have to resolute customers query over Call & Chat - Good computer navigational skills - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs HR connect Ms. Sakshi -93987 17797 Required Candidate profile Required Candidate profile - Excellent communication skills - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts.
Posted 1 month ago
- 5 years
5 Lacs
Gurugram
Work from Office
Hi Candidate, Job Specifications Role: Customer Service Representative Experience: More than 6 months in Customer Service Qualification: Graduate or Undergraduate Hiring Location: Sector 32, Gurugram Work Mode: 5 Days Work from Office Shift: US Shift (5:30 PM to 2:30 AM); Drop Facility available Employment Duration: Full Time Interview Mode: Virtual Interview Time: 11:00 AM - 12:00 PM Please find Job Description below for the role About Company Advatix, a GCG Company, is a team of the worlds top supply chain & logistics experts with a laser focus on helping organizations scale up their business profitability. Our team is comprised of industry leaders with extensive experience in global operations.Our goal is to help businesses be the industry leader. Job Summary We are looking for an experienced Customer Service Representative (CSR) who is responsible for providing high- quality customer support through inbound voice calls, primarily handling customer inquiries, resolving issues, and offering information about products or services in a professional, courteous, and efficient manner. This role requires strong communication skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment. Roles and Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Requirements Ability to stay calm when customers are stressed or upset Excellent Communication skills in English Comfortable using computers Experience working with customer support.Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Apply to express your Interest
Posted 1 month ago
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