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Applexus Technologies
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IN-Technical Specialist

IN-Technical Specialist

Applexus Technologies

3 - 6 years

4 - 9 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

technical expertise Customer Experience Troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple s core values.
Be curious and open to learning from others and helping each other grow.

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Applexus Technologies

Information Technology and Services

Bangalore

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IN-Technical Specialist