ICT Program Director

About this opportunity:

At Ericsson, we're seeking a talented ICT Program Director/Manager driven to shape the future of technology. We're looking for an individual who thrives in complex Professional Services engagements and is equipped to offer extensive technical and delivery knowledge to our team. As an ICT Program Director/Manager with Ericsson, you will ensure the fulfillment of contracts, drive customer satisfaction, and contribute meaningfully to the organization's objectives. The role also demands building strong customer relationships across all levels, identifying up-sale opportunities, coaching the team for their professional growth and recognizing talent. Your contribution will also extend to supporting asset development, organizational set-up and growth, with the aim of driving forward our Professional Services culture.

You will do:

• Align with Ericsson strategy in large and complex business engagements.
• Scope the customer solution in such engagements and identify potential up-sale opportunities.
• Drive the definition of the total customer solution with the assigned solution team.
• Take responsibility for overall program planning and manage all assignments under the specific program.
• Manage the operational relationship with the customer, including contract execution strategy and risk exposure.
• Secure compliance to both contractual and business case requirements.

The skills you bring:

• Minimum 15-20 years of experience is required
  PMP certification is mandatory CPPM Methodology knowledge CSS Sales experience CFR background is preferrable Technical expertise of Packet Core is mandatory for the role Managed PACO projects local/globally Ericsson Portfolio. Mediation through stakeholder management and communication. Project Portfolio Management. Program/Project Finance Management. Business Modeling. Commercial Management. Value Creation. Coaching and Mentoring. Consultative Selling. Program Management CSS. Financial Acumen. Market insights.