Posted:1 week ago|
Platform:
Work from Office
Full Time
Operations Management: Overseeing daily operations: This includes receiving, storing, and dispatching goods, ensuring timely delivery and on-time departures of delivery vans. Inventory management: Maintaining accurate stock levels, managing inventory, and ensuring efficient flow of goods. Logistics: Ensuring smooth logistics processes, including coordinating with warehouse teams and supply chain partners. Addressing issues: Identifying and resolving operational issues and problems related to inbound and outbound operations. Team Management: Supervising and managing the hub team: Providing guidance, coaching, and mentoring to team members. Training and development: Providing training and development opportunities to enhance team skills and performance. Employee engagement: Implementing employee engagement initiatives to foster a productive and positive work environment. Customer Service and Compliance: Ensuring customer satisfaction: Promptly and effectively addressing customer escalations and ensuring a positive customer experience. Adhering to company policies and procedures: Ensuring compliance with company policies, SOPs (Standard Operating Procedures), and SLAs (Service Level Agreements). Safety and security: Ensuring the safety of the building, staff, and shipments, and maintaining high hygiene standards.
Shadowfax Technologies
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