HR & Client Engagement Associate

The position is based in Hyderabad, India and is a full-time opportunity suitable for individuals with 1 year of experience, including freshers. BotCampus AI is an AI-first edtech platform dedicated to preparing learners for careers in AI, Data Engineering, and Machine Learning. As a member of the team in Hyderabad, you will contribute to client engagement and HR operations. This entry-level role is perfect for those interested in kickstarting a career in HR while gaining exposure to lead management, outreach, and customer communication. Your responsibilities will be pivotal in supporting business operations and people processes. Your tasks will include managing leads from various sources, updating CRM tools, assigning leads to internal teams, crafting and sending targeted emails, maintaining follow-up sequences, responding to customer queries via email and chat, escalating technical issues, and ensuring smooth onboarding and support for learners and customers. Additionally, you will assist in scheduling interviews, coordinating hiring rounds, maintaining internal documentation, and supporting employee onboarding and engagement activities. To excel in this role, you should hold a Bachelor's degree in HR, Business Administration, or a related field, possess strong written English skills, have basic knowledge of Google Sheets, Excel, and email tools, exhibit organizational skills, be proactive, a fast learner, and be willing to work on-site at the Hyderabad office. By joining BotCampus AI, you will gain exposure to real-world HR and business operations, hands-on experience in client communication and lead nurturing, an opportunity for growth within a fast-paced AI startup, as well as mentorship, training, and a certificate of experience.,