Housekeeping Supervisor

Company Description

Hotel Green Castle is an esteemed hotel chain offering luxurious and heritage experiences in two unique locations: Mussoorie, Uttarakhand, and Delhi, Kashmere Gate. Nestled in the scenic valleys of Mussoorie, our Tulip Inn Green Castle features 35 modern, spacious rooms, alongside a banquet hall, spa, and multi-cuisine restaurant. In Delhi, our heritage property boasts 20 meticulously restored rooms overlooking historical monuments, conveniently located near iconic landmarks like Chandni Chowk and the Red Fort. We pride ourselves on combining modern amenities with timeless hospitality, delivering exceptional guest experiences.

Role Description

This is a full-time, on-site role for a Housekeeping Supervisor located in New Delhi. The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring cleanliness and maintenance of guest rooms, public areas, and laundry facilities. Additional responsibilities include supervising housekeeping staff, training new employees, handling customer service inquiries, and coordinating with other departments to maintain high standards of service and guest satisfaction.

Qualifications

• Supervisory skills in managing and training housekeeping staff
• Proficiency in housekeeping tasks, including room maintenance and laundry operations
• Strong customer service and communication skills
• Attention to detail and organizational skills
• Ability to work effectively in a fast-paced environment
• Previous experience in hospitality or a related field is a plus
• High school diploma or equivalent; additional certifications in hospitality management are advantageous