Housekeeping Incharge

Job Title: Housekeeping Incharge (Female)

Location: Karnal

Department: Housekeeping

Reporting To: General Manager / Operations Manager

Employment Type: Full-Time

Job Summary:

Vivaan Hotels, Karnal is looking for a dedicated and experienced Female Housekeeping Incharge to lead and manage our housekeeping team. The ideal candidate should be detail-oriented, disciplined, and committed to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities:

Supervise and coordinate daily housekeeping operations across all guest rooms, public areas, and back-of-house.

Inspect rooms and public areas to ensure standards of cleanliness and presentation are maintained.

Train, schedule, and manage the housekeeping staff to ensure efficient workflow and coverage.

Maintain housekeeping inventories (linen, cleaning supplies, toiletries) and coordinate timely procurement.

Handle guest complaints related to housekeeping with prompt action and professionalism.

Ensure compliance with health and safety regulations.

Coordinate with the front office and maintenance departments for seamless operations.

Prepare daily reports, staff duty rosters, and maintain housekeeping records.

Oversee laundry operations and ensure the proper handling of guest and hotel linen.

Support a positive work environment that promotes teamwork, staff morale, and continuous improvement.

Requirements:

Female candidate preferred (as per operational requirement).

Minimum 35 years of experience in housekeeping, with at least 12 years in a supervisory or incharge role.

Strong leadership and team management skills.

Excellent attention to detail, organizational, and time-management abilities.

Good communication skills in Hindi and English.

Knowledge of housekeeping equipment and cleaning techniques.

Familiarity with health, safety, and sanitation standards in hospitality.