Hotel Reservation Agent

Join the Crestmont Family!
Crestmont Hotels, a leader in luxury hospitality, is seeking dedicated female candidates to join our team as Reservation Agents at our Head Office in Delhi.

Position: Reservation Agent (Female Candidates Only)
Location: Third Floor, US Complex, 330, NH-19, Jasola Vihar, Delhi 110076
Experience: Minimum 2 years in hotel reservations

Key Responsibilities:

• Manage guest reservations efficiently via phone, email, and online platforms.
• Ensure accurate room inventory management and coordination with other departments.
• Deliver exceptional customer service to enhance guest satisfaction.
• Utilize channel manager software and property management systems (PMS) for booking optimization.

Requirements:

• Minimum 2 years of experience in hotel reservations.
• Proficiency in MS Office (Word, Excel, Outlook).
• Working knowledge of channel manager software and PMS.
• Strong communication and organizational skills.
• Ability to thrive in a fast-paced environment and multitask effectively.

Why Crestmont Hotels?

• Join a luxury hospitality brand committed to excellence.
• Work in a dynamic and supportive environment at our Delhi head office.
• Opportunities for professional growth and development.

Job Type: Full-time

Pay: ₹13,283.61 - ₹43,608.02 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• Reservation: 2 years (Required)

Work Location: In person