Hostess

Job Title: Hostess

Location: Hyderabad, India
Industry: Food & Beverage / Hospitality
Cuisine Focus: Turkish Bakery, Pastries, Café
Employment Type: Full-time
Reporting To: Restaurant Manager / Floor Manager

Job Summary:

We are seeking a warm, well-groomed, and customer-focused Hostess to be the face of our newly opened Turkish bakery and café in Hyderabad. The ideal candidate will be responsible for creating a pleasant first impression, managing guest seating, and ensuring guests feel welcome and well-attended from the moment they arrive.

Key Responsibilities:Guest Relations:

• Greet guests with a friendly smile and welcoming attitude as they arrive.
• Escort guests to their tables and present menus.
• Answer queries related to the menu, daily specials, and café concept.
• Maintain a positive and professional demeanor at all times.

Seating & Reservation Management:

• Maintain an organized waitlist or reservation log (manual or system-based).
• Manage table turnover efficiently, coordinating with stewards and captains.
• Handle guest seating preferences and accommodate special requests when possible.
• Inform guests of expected wait times during peak hours.

Ambience & Presentation:

• Ensure the entrance, reception desk, and waiting area are neat, inviting, and well-maintained.
• Update and display promotional material, menu cards, or special boards when needed.

Coordination & Communication:

• Coordinate closely with the floor staff, kitchen, and cashier to ensure smooth guest flow.
• Provide feedback to management on guest experiences or special concerns.
• Assist in managing takeaway or delivery counter when required.

Qualifications & Skills:

• 1–3 years of experience as a hostess, receptionist, or guest relations executive in a restaurant, café, or hotel.
• Fluent in English, Hindi, and local language; polite and articulate communication style.
• Presentable appearance with excellent grooming standards.
• Strong interpersonal skills and a warm, welcoming personality.
• Basic computer knowledge or experience with reservation/waitlist apps is an advantage.

Shift: Rotational (morning/evening, weekends & holidays included)

Dress Code: Uniform or formal attire with clean, professional grooming
Work Culture: Guest-first approach with a touch of Turkish hospitality

Salary Range: ₹15,000 – ₹18,000 per month (based on experience)
Joining: Immediate

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person