Restaurant Captain

Job Title: Restaurant Captain

Location: Hyderabad, India
Industry: Food & Beverage / Hospitality
Cuisine Focus: Turkish Bakery & Pastries
Employment Type: Full-time
Reporting To: Restaurant Manager / Floor Supervisor

Job Summary:

We are looking for a proactive, guest-oriented, and experienced Restaurant Captain to lead the front-of-house service team at our new Turkish bakery and pastry restaurant in Hyderabad. The ideal candidate will ensure smooth floor operations, exceptional guest service, and team coordination to deliver a memorable dining experience rooted in Turkish hospitality.

Key Responsibilities:

• Guest Service & Engagement:
• Greet guests warmly and ensure they are seated comfortably.
• Take accurate food and beverage orders and offer informed menu recommendations.
• Explain Turkish bakery items and assist guests with their choices, including specials and allergens.
• Ensure timely and smooth delivery of orders in coordination with kitchen and stewards.
• Handle guest complaints or feedback professionally and promptly escalate when needed.
• Team Supervision & Coordination:
• Supervise stewards and assign duties for efficient service flow.
• Ensure team members follow grooming, hygiene, and service protocols.
• Train and motivate junior staff on service etiquette, upselling, and guest engagement.
• Conduct briefings before each shift regarding daily specials, menu updates, and guest preferences.
• Operations & Compliance:
• Oversee table setups, cleanliness, and readiness before each shift.
• Monitor inventory of service-related supplies (cutlery, crockery, linens).
• Ensure adherence to safety, hygiene, and FSSAI food handling standards.
• Support cashiering and billing tasks when required.

Qualifications & Skills:

• Minimum 3–5 years of experience in a restaurant or café, including 1–2 years in a captain or supervisory role.
• Strong knowledge of table service, customer handling, and POS systems.
• Fluent in English, Hindi, and local language; knowledge of Turkish cuisine is a plus.
• Excellent interpersonal and leadership skills.
• Ability to work under pressure, in rotational shifts, weekends, and holidays.
• Professional grooming, positive attitude, and a passion for hospitality.

Shift: Rotational shifts (including weekends & holidays)

Dress Code: Uniform with clean, professional appearance
Team Size Supervised: 3–6 stewards

Salary Range: ₹15,000 – ₹20,000 per month (based on experience)
Joining: Immediate

Job Types: Full-time, Permanent

Pay: ₹11,759.13 - ₹20,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Evening shift
• Morning shift
• Night shift

Work Location: In person