3 Hosted Services Jobs

As a member of the Devices & Services team at Google, your primary goal will be to accelerate customer adoption of Google Cloud by leading the implementation journey. You will be responsible for providing technical guidance, managing timelines, milestones, migration goals, and business transformation strategies. Your role will involve advocating for customer needs to overcome adoption blockers and drive new feature development. You will need to lead across multiple work streams and teams to maintain customer momentum. In this role, you will also develop relationships with stakeholders to understand customers" businesses, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand their business and technical needs. You will be required to plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success. Additionally, you will work with customers and Support to guide issues and escalations to resolution. A successful candidate should have a Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. You should have at least 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs. Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting is preferred. Preferred qualifications for this role include an MBA or Master's degree in Management, Technical, or Engineering fields. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions is also desired. Candidates with experience translating business requirements into technological solutions and application or workload migration to public cloud providers will be given preference. An understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks is beneficial. Excellent written and verbal communication, presentation, problem-solving, and client management skills are essential for this role. In summary, as a key member of the Devices & Services team at Google, you will play a crucial role in driving customer adoption of Google Cloud, providing technical guidance, and ensuring customer success through effective relationship management and problem-solving skills.,

Position Overview The Senior .NET Integration Developer:- Responsible for designing, developing, and implementing robust integration solutions that connect systems and applications across cloud and on-premises environments. This role demands strong technical expertise in .NET technologies, including ASP.NET Core and related frameworks, as well as a comprehensive understanding of integration patterns and best practices. The position requires deep knowledge of the software development lifecycles, proactive problem-solving skills, and the ability to maintain secure, scalable, and high-quality code. What You'll Do • Design, develop, and maintain integration solutions using C#, .NET 6+, and ASP.NET Core (Web API, MVC, hosted services). • Build and support APIs using OpenAPI, REST, gRPC, and GraphQL standards. • Develop event-driven and API-first architectures where applicable to support dynamic business workflows. • Collaborate with cross-functional teams to align integration strategies with business goals. • Proactively own, troubleshoot, and resolve production issues and blockers to minimize downtime • Write clear, maintainable documentation and design specs, with a focus on secure, scalable architecture. • Stay current with evolving technologies What You Bring • Experience with C# and .NET Core (6 or later). • Deep knowledge of ASP.NET Core (Web API, MVC, background services). • Strong experience designing APIs with OpenAPI/Swagger. • Solid understanding of integration protocols and patterns: REST, gRPC, GraphQL, and event-driven architecture. • Hands-on experience with API Management tools (e.g., Azure API Management). • Familiarity with OAuth, JWT, and other modern authentication/authorization standards. • Proven ability to troubleshoot and resolve production issues effectively. • Experience with Azure (primary), and working knowledge of AWS or cloud-agnostic solutions. • Excellent communication skills and a proactive, collaborative mindset. Preferred Qualifications • Knowledge of container orchestration and serverless architectures. • Experience with messaging systems like Azure EventHubs, RabbitMQ, or Kafka. • Familiarity with Infrastructure as Code tools (Terraform, ARM templates). • Experience working in Agile/Scrum environments

As a Technical Account Advisor at Google Cloud, you will leverage your technical expertise and customer service skills to provide clients with a seamless experience that fosters success on the Google Cloud platform. Your role will involve utilizing your background in cloud infrastructure, enterprise technology implementation, and customer management to offer crucial support and guidance to clients. Working alongside a team of Account Advisors, you will be responsible for managing the technical support and implementation process for a designated group of customers. This will include delivering both proactive and reactive assistance on client issues, ensuring timely updates, and assisting in tracking, escalating, and resolving technical challenges. Travel may be required based on business needs. Google Cloud plays a pivotal role in helping organizations worldwide achieve digital transformation by providing enterprise-grade solutions powered by cutting-edge technology. Trusted by customers in over 200 countries and territories, Google Cloud is committed to enabling growth and addressing critical business challenges. Your responsibilities will include supporting client onboarding, conducting in-depth searches, facilitating quarterly operational health reviews, monthly service reviews, managing escalations, providing learning recommendations, and hosting regular meetings. You will be instrumental in driving customer adoption of Google Cloud by delivering exceptional support and services, offering technical guidance, and overseeing timelines, milestones, migration targets, and business transformation goals. Additionally, you will take ownership of escalation management, maintain the overall support and services relationship through regular reviews, track key operational metrics, and address any pain points to ensure a seamless customer experience. Furthermore, you will lead quarterly service reviews to discuss best practices, review key customer growth and health metrics, and accelerate cloud adoption. Advocating for customer needs, you will work to address technical issues, maintain customer momentum, and ensure a positive experience throughout the client journey.,