Hiring For Quality Analyst - Voice

Movate Technologies

1 - 5 years

1 - 4 Lacs

Chennai

Posted:6 days ago| Platform:

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Skills Required

Quality Analyst Quality Audit Call Monitoring QC Tools Call Quality Quality Monitoring Call Audit Feedback Call Calibration 7Qc Quality Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi All,

Movate Technologies ( Formerly Known as CSSCorp ) is looking for Quality Analyst role.

Roles & Responsibilities:

We Are looking for A self-motivated and confident person who has meticulous attention to detail skills, the ability to work accurately at pace and a strong passion for auditing and helping the organization.

should be able to Conduct regular Process QA audits.
Maintain working knowledge of quality standards and SLAs.
Perform quality refresher trainings and test process knowledge Assessments.
Make recommendations and suggestions to rectify and implement defects in Process Adherence.
Create, Review, and Refine audits and errors of Engineers.
Participates in bi-weekly meetings with IT engineers and Managers.
Reach daily audit Target of 10 audits daily with efficiency, effectiveness, and compliance levels.
A creative mindset and the ability to approach a problem creatively.
Good communications skills, both written and verbal.
Ability to use logic and reasoning to identify the strengths and weaknesses of IT engineers and systems.
Ability to think in the abstract and see how small details fit into the bigger picture.
A creative mindset and the ability to approach a problem creatively.
Extensive experience in quality control or Audits.
weekly Call Calibrations and Up skill trainings.
Keen attention to detail and performance Conduct evaluation.
Strong analytical and problem-solving skills.
Creative and innovative thinker.
High regard for safety standards and quality control.
Able to work 9 hours of Production every day.
Able to work and stretch working hours at sometimes only when needed.
Able to work in any given Rotational shifts and Week offs.

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