Head of Quality Engineering, Investor Services Technology

As the Investor Services Head of Quality Engineering, you will play a strategic leadership role within the Investor Services management team, focusing on driving quality engineering and enhancing software delivery processes. Your responsibilities will include leading the testing team, implementing test automation strategies, standardizing toolsets, and supporting key transformational programs such as platform modernization and new capability development. You will collaborate closely with Technology and Operations heads to align with business goals and objectives. Your role will involve developing the strategic direction of the quality engineering function, communicating testing strategies to stakeholders, and implementing strong quality engineering governance for new applications. You will lead efforts to standardize processes, procedures, and governance, while providing thought leadership in quality engineering and new technologies. In addition, you will focus on driving continuous, measurable improvements in quality engineering processes, championing automation, implementing CI/CD integrated testing methodologies, and embedding SRE principles into quality engineering. You will also be responsible for leveraging new technologies like AI/ML, championing DevOps processes, and ensuring compliance with Citis Technology standards. Your qualifications for this role include significant experience in Technology supporting Financial Services, people management experience, impactful delivery track record, and proficiency in application development and cloud environments. Strong influencing skills, clear communication abilities, problem-solving skills, and attention to detail are also essential for this position. As the Investor Services Head of Quality Engineering, you will lead the way in driving quality engineering excellence, automation, and innovation to support the business goals of Investor Services Technology.,