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HCLTech
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HCL hiring Fresher's For CSR Role- 9Julyto11July- NOIDA

HCL hiring Fresher's For CSR Role- 9Julyto11July- NOIDA

HCLTech

0 years

0 - 2 Lacs

Noida

Posted:1 week ago| Platform:

Apply

Skills Required

International Voice Process Blended Process Bpo Customer Service International Call Center Voice Process US Process Inbound Voice Process Spoken English Bpo Voice Excellent Communication In English International BPO International Calling UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

WALK IN FOR Fresher's for international voice process hiring- 9 July to 11 July 2025- Noida

B.tech ,M.tech, BCA, BE and MCA candidate is not eligible

Walk-In Drive for Customer Support Executive HCL Tech

Profile - Voice, customer service.

HCL Tech Hiring for US Voice Process9 July to 11 July 2025Walk in directly.

Designation:

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible

Interview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301

Work Location: Noida Sec-126/Noida Sec-144

Two Ways Cabs Available

Walk-in Date-9 July to 11 July 2025

Timing- 11am-4pm

Work Experience & Qualification criteria:

Excellent communication skills - both verbal and written - with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Freshers in US Inbound calling preferably in Banking domain

Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security - proprietary data of customers

Contact Person- Shivangi Sharma

send CV at Shivangi.sh@hcltech.com

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