Guest Service Associate

We are hiring !!!!

Dear Candidates ,

We are hiring for the position of Guest Service Associate for the Department of Front Office.

Location:

Storii by ITC Moira Riveira

Department:

Front Office

Designation:

Guest Service Associate.

Job Description :

Ensure quality and appropriateness of customer service provided.

To maintain Front Office log book and shift reports.

Respond to inquiries and resolve problems in an effective manner.

Ensure all guests receive a swift, smooth, professional and friendly check in and check out

Ensure quality in all aspects of the job.

Maintain record of all banquet and any other functions in the hotel.

Liaise with other departments for the resolution of day-to-day administrative and operational issues.

Carry out other duties which naturally fall within the reasonable expectations of the post.

What do we need ?

Good communication skills

Hospitality Background (preferred)

Willing to work for night shifts too.

Preferably females not a must.

Why work for us?

Rapidly Expanding, High‑Growth Brand

Storii is ITC’s new boutique‑luxury brand (launched in late 2022), with properties across Goa, Dharamshala, Kolkata, Jaipur, Jawai, among others .

Joining now means growing alongside a brand being shaped from the ground up—full of learning and leadership growth possibilities.

Apart from this we offer various exciting benefits like PF, ESIC , Food , Accommodation and so on.

Very friendly , co-operative work environment.

Flexible working hours.

Tag or share with someone who you think might be a great fit!

Interested candidates may send their resumes at hr@storiimoira.com

Job Type: Full-time

Expected hours: No more than 9 per week

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Work Location: In person