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Guest Relation Executive

2 - 5 years

2 - 3 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Guest Relations Executive, you will be the first point of contact for our clients and visitors, delivering a warm, professional, and engaging experience. Your role is pivotal in enhancing customer satisfaction, assisting clients through their site visits, and maintaining a high standard of service at every interaction.

Role & responsibilities

  • Greet and welcome clients, guests, and visitors with courtesy and professionalism.
  • Coordinate and conduct client site visits with proper briefing and hospitality.
  • Maintain an organized front desk and ensure visitor records are accurately managed.
  • Liaise with the sales and CRM teams to ensure smooth client handling and follow-ups.
  • Handle client inquiries in person, over the phone, or via email with clarity and empathy.
  • Assist in preparing marketing materials and hospitality arrangements for walk-ins and events.
  • Maintain the appearance and ambiance of the reception and lounge areas.

Preferred candidate profile

  • Excellent communication and interpersonal skills (English, Hindi, Marathi preferred).

To Apply

recruitment@svbpl.in

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