11 Google Meet Jobs

Key Responsibilities: Assess learners English language proficiency and identify learning goals. Develop customized training plans and lesson materials. Conduct engaging group and one-on-one training sessions in-person or online. Focus on improving speaking, listening, reading, and writing skills. Provide constructive feedback and track learners progress regularly. Incorporate real-life scenarios, role-plays, and multimedia tools into lessons. Stay updated with the latest teaching methodologies and language trends. Collaborate with program coordinators to schedule and evaluate training programs. Requirements: Bachelor's degree in English, Education, Linguistics, or related field. 2+ years of experience teaching English as a second language (ESL/EFL). Strong command of English grammar, phonetics, and pronunciation. Familiarity with language assessment tools and instructional technologies. Excellent communication and interpersonal skills. Ability to motivate and engage learners of diverse backgrounds and levels. Preferred Qualifications: TESOL/TEFL/CELTA certification or equivalent. Experience training corporate clients or professionals. Knowledge of specific English language needs such as business English or technical English. Proficiency with virtual teaching platforms (Zoom, MS Teams, Google Meet).

Key Responsibilities: Assess learners English language proficiency and identify learning goals. Develop customized training plans and lesson materials. Conduct engaging group and one-on-one training sessions in-person or online. Focus on improving speaking, listening, reading, and writing skills. Provide constructive feedback and track learners progress regularly. Incorporate real-life scenarios, role-plays, and multimedia tools into lessons. Stay updated with the latest teaching methodologies and language trends. Collaborate with program coordinators to schedule and evaluate training programs. Requirements: Bachelor's degree in English, Education, Linguistics, or related field. 2+ years of experience teaching English as a second language (ESL/EFL). Strong command of English grammar, phonetics, and pronunciation. Familiarity with language assessment tools and instructional technologies. Excellent communication and interpersonal skills. Ability to motivate and engage learners of diverse backgrounds and levels. Preferred Qualifications: TESOL/TEFL/CELTA certification or equivalent. Experience training corporate clients or professionals. Knowledge of specific English language needs such as business English or technical English. Proficiency with virtual teaching platforms (Zoom, MS Teams, Google Meet).

About the Client: Our client is a reputed industry leader with a strong national presence, operating across 300+ locations in India. Known for setting high standards in operational excellence and customer service, the organization is focused on continuous innovation, digital transformation, and employee development. Role Overview: We are looking for a highly organized and proactive Executive Assistant to the CFO . This role demands exceptional communication skills, discretion, and an ability to juggle multiple priorities in a fast-paced corporate environment. Youll serve as a key liaison and support system for the CFO managing schedules, coordinating with internal and external stakeholders, and providing analytical and administrative support on financial matters. Key Responsibilities: Assist in preparing financial reports, statements, and forecasts. Manage the CFOs calendar, coordinate meetings, and prepare relevant documentation. Handle confidential correspondence and act as the primary point of contact for internal and external queries. Support budgeting, variance analysis, and financial planning activities. Conduct financial data analysis for strategic decision-making. Collaborate with teams like procurement, HR, and operations on financial initiatives. Participate in financial modeling, business case development, and investment evaluations. Maintain compliance with financial policies and internal controls. Contribute to process improvement and automation efforts. Continuously engage in training modules and development projects. Required Competencies: Strong grasp of financial terminology and corporate finance processes. Excellent organizational, multitasking, and time-management skills. Strong written and verbal communication abilities. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and collaboration tools (Teams, Google Meet). Analytical mindset with problem-solving capabilities. Ability to handle confidential information with discretion. Qualifications & Requirements: ???? Graduation in Finance, Accounting, Commerce, Economics, or related field ???? 12 years of relevant experience in finance or executive support ???? Proficient in MS Excel; exposure to ERP tools like SAP or Oracle is a plus ? Strong organizational skills and attention to detail ???? Eagerness to learn and adapt in a fast-paced environment Work Relationships: Reports to CFO Works closely with internal finance and cross-functional teams Interfaces with external stakeholders as required Our Values: The organization believes in a culture built on: Safety Integrity Innovation Learning & Development Openness & Transparency Performance Orientation Diversity & Inclusion Statement: We are committed to fostering a diverse, inclusive, and respectful workplace where individuals from all backgrounds are welcomed and empowered to thrive. Show more Show less

Job Title: Franchise Sales Manager Indias Best Franchise Sales Opportunity Location: Bangalore Head Office at Race Course Road | No Field Work - Virtual Deal Closures via Zoom/Google Meet Why This Is THE Best Franchise Sales Job You Can Get Into If youve ever worked in franchise sales, you know the limitation of representing just one brand. At FranchiseBazar , we flip the script! Here, you represent a diverse portfolio of Indias top and fastest-growing franchise brands across multiple industries including Food & Beverage, Education & Training, Retail, Wellness, and more. This means more leads, more clients, and ultimately, more franchise dealsleading to higher commissions and unmatched earning potential! About FranchiseBazar With a trusted legacy of 25 successful years in the franchise industry, FranchiseBazar offers a powerful platform where your ambitions and expertise will thrive. We bring together entrepreneurs and emerging brands on one virtual stage, making franchise sales fast, seamless, and scalableno travel needed; close deals right from your workspace with tools like Zoom and Google Meet. Who Should Apply This exclusive role is only for professionals who have a proven track record of selling 20+ franchise units during their career. If you have excelled in franchise sales, dealer/distributor/channel partner appointments, and are passionate about business development, we want YOU. Other qualifications and traditional requirements take a backseat here. Your previous franchise sales success is what matters most. Key Responsibilities Strategically represent and sell franchise opportunities from a wide variety of national and regional brands. Serve as a trusted advisor to entrepreneurs, identifying best-fit franchise models tailored to their investment and business goals. Facilitate negotiations and close franchise deals virtually across multiple Indian states, without the need for travel. Build and nurture long-term client relationships, ensuring high satisfaction and repeat business. Keep detailed sales and lead reports using Microsoft Excel and collaborate effectively with the FranchiseBazar team. You Bring Minimum of 2+ years in franchise sales with 20+ franchises sold your experience speaks volumes. Exceptional consultative selling, communication, and negotiation skills. Entrepreneurial mindset with a passion for generating revenue and mastering multiple business sectors. Fluency in English and Hindi is mandatory, plus proficiency in regional languages (Tamil, Kannada, Telugu, Malayalam, Gujarati, Marathi, Punjabi) depending on the market youll cover. Bachelors or Masters Degree in Marketing, Commerce, or related fields preferred but secondary to your sales record. What You Get Competitive remuneration of ?12 LPA (60% fixed + 40% performance-linked incentives). Opportunity to work with Indias top franchise brands from one centralized virtual platform. Zero travel requiredconduct your business remotely and close deals through video conferencing. An experienced, legacy-backed corporate environment where your career growth and financial rewards are limitless. Location Bangalore Head Office (Race Course Road) Preferably candidates residing within a 30-minute commute or close to a Metro Line (we have 3 metro stations within 10 Mins distance from our office). Main sales activities and client meetings are virtual, empowering you to work with teams and clients nationwide from our HO. Ready to Elevate Your Franchise Sales Career If you have fulfilled the franchise sales criteria and want to join the fastest-growing franchise sales team in India, email your CV now to ???? [HIDDEN TEXT] Use the subject line: Franchise Sales Manager Bangalore Please mention your preferred time slot for a video interview between 9:30 AM and 6:00 PM on any working day including Saturdays. (We work 6 days a week). Step into the role that offers variety, growth, legacy, and the highest earning potential in franchise salesonly at FranchiseBazar! Show more Show less

You will be joining Cokonet Academy, a leading SAP Authorized Training Partner that specializes in providing training in SAP modules and emerging technologies. Our focus is on equipping students and professionals with industry-relevant skills for successful careers in SAP consulting and implementation. As the SAP FICO Trainer, you will be responsible for delivering high-quality training in SAP FICO (Financial Accounting and Controlling) to students, professionals, and corporate clients both online and offline. Your role will involve conducting comprehensive training sessions, designing customized materials, and using real-time project experience to enhance learners" practical and theoretical expertise. Key Responsibilities: - Delivering comprehensive SAP FICO training sessions covering Financial Accounting (FI) and Controlling (CO) modules. - Designing and customizing training materials, case studies, and hands-on exercises based on real-world scenarios. - Conducting interactive lab sessions using live SAP systems (S4HANA). - Explaining SAP FICO configuration, integration with other modules, and end-to-end business processes. - Mentoring students on real-time projects, assignments, and certification preparation. - Conducting mock interviews, resume guidance, and career counseling for SAP FICO aspirants. - Staying updated with the latest SAP releases, especially S/4HANA Finance, and incorporating new features into training. - Evaluating student performance through assessments, quizzes, and project reviews. - Collaborating with the placement team to align training with job requirements in the SAP FICO domain. - Supporting curriculum design for advanced courses. Skills & Competencies Required: - In-depth knowledge of SAP FICO module. - Strong understanding of business processes, configuration, and integration with MM, SD, and PP modules. - Hands-on experience with SAP S/4HANA Finance. - Excellent communication, presentation, and mentoring skills. - Strong problem-solving and real-time scenario explanation abilities. - Proficiency in conducting both classroom and online training. - Proficiency in MS PowerPoint for content creation and Zoom/Google Meet for virtual sessions. Qualifications & Experience: - Bachelors/Masters degree in Finance, Accounting, Commerce, or related field. - Certification in SAP FICO S/4HANA. - Minimum 3+ years of experience in SAP FICO implementation/support projects. - Prior experience as a SAP FICO Trainer in an academy/corporate is preferred. What We Offer: - Competitive salary. - Opportunity to work in an SAP Authorized Training Partner. - Collaborative work environment. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your notice period Experience: FICO: 2 years (Preferred) Work Location: In person,

The position is responsible for installing, upgrading and troubleshooting hardware and software systems. To succeed in this role, the candidate should have a problem-solving attitude along with the ability to give clear technical instructions. The candidate should also be familiar with remote troubleshooting techniques. Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responding to client support requests. Address user tickets regarding hardware, software, and networking • Direct unresolved issues to the next level of support personnel Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Help new employees set up their workstations and Train end users when new software or IT regulations arrive at a company. Maintain and upgrade equipment as needed. Help create technical documentation and manuals. Device Maintenance Knowledge: Problem-solving skills: Desktop support engineers use their problem-solving skills to develop solutions for various IT-related issues. Strong problem-solving skills help resolve these problems in a timely manner, all while ensuring the efficient use of a company's resources. Communication skills: Desktop support engineers use their communication skills to effectively work with and interact with a variety of people. This skill allows them to relate to each customer or colleague in a language they can understand. Their communication skills also help them ask the right questions when attempting to resolve a problem. Teamwork skills: Because desktop support engineers work in a team setting, it's important to know how to embrace this type of environment. This means effectively collaborating with your teammates, providing them with support and assistance and giving them credit for their success. Technology skills: In order to help with IT-related issues, desktop support engineers need a strong understanding of computers and computer networks. Advanced knowledge of computer hardware systems, memory modules, and peripherals. Knowledge of Printer Installation - (Network & USB), Basic troubleshooting. Hands-on experience with Windows OS environments Troubleshoot G-mail, Outlook and O365 related issues Knowledge of system security very basic level Troubleshoot network and wireless connectivity of cor porate users – Basic level Manage hardware and software assets Assist users in connecting Video conferencing applications such as Google Meet, Zoom, Ms Team, Cisco Webex, etc. Knowledge of popular operating systems, software applications, and remote connection systems. Ability to solve complex hardware and software issues. Ability to travel and work after hours when necessary. Excellent interpersonal skills. Good written and verbal communication skills. Education & Certification: Bachelor’s degree in computer science or information technology or similar qualification Desktop Support Technician Certification, Microsoft Certified Professional, Desktop Support Technician Certification

recruitment coordinator about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions - delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart - help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. . Our solutions know no limits, we have proven e xperience delivering market-leading MSP, RPO, Total Talent, and Services ... Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. . We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company. . We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand. . We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market. about team Aligned to a RPO, MSP or other client programs, you are part of a global recruitment coordinator community. Together with your recruitment coordinator colleagues you build the next level of service for our Clients around the world. It's a global team, where you can learn from each other and grow professionally as well as personally. We embrace our differences, and know that our diverse team is a strength that drives our human forward success. Together, we get life-saving medicines into our communities, smart cars on the road, planes in the air, food on the table and technology in place to connect the world. And so much more. This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole. purpose of the job The recruitment coordinator role plays a crucial function within Randstad Enterprise, focusing on coordinating recruitment activities efficiently. As the demand for recruitment coordination grows among our clients, the role of recruitment coordinators becomes increasingly vital. Through leveraging data insights and market understanding, we shape some of the most efficient recruitment process strategies. In this dynamic talent landscape, recruitment coordinators facilitate innovative process solutions and foster strategic partnerships with our clients. Randstad Enterprise, Randstad RiseSmart & Randstad Sourceright are registered trademarks of Randstad N.V. We are committed to developing an inclusive and barrier-free recruitment process and work environment. If you require any reasonable accommodations, please let our Internal Talent Acquisition team know. | 1 roles and responsibilities Interview coordination . Manage and oversee the entire recruitment process, including scheduling interviews, coordinating with hiring managers, and facilitating candidate communication. . Efficiently manage interview schedules for multiple candidates and hiring managers, ensuring that all parties are available and informed of interview times and locations. . Arrange all logistical aspects of interviews, including booking meeting rooms, coordinating video conferencing facilities, and arranging travel accommodations if necessary. . Coordinate with hiring managers and interviewers to confirm their availability for scheduled interviews and reschedule as needed to accommodate conflicts or emergencies. . Coordinate panel interviews involving multiple interviewers, ensuring that all panel members are briefed on the interview format and have access to candidate information beforehand. . Facilitate virtual interviews via video conferencing platforms, troubleshooting technical issues and ensuring a smooth interview experience for both candidates and interviewers. Data collection and management . Maintain and update client's applicant tracking systems and databases to ensure accurate and up-to-date records of candidates and their status in the recruitment pipeline. . Gather feedback from interviewers following candidate interviews, collating comments and assessments to inform hiring decisions and provide constructive feedback to candidates. . Maintain accurate records of interview schedules, outcomes, and feedback in the applicant tracking system or recruitment database for future reference and reporting purposes. . Continuous Improvement: Identify opportunities to streamline and improve the interview coordination process, implementing enhancements to increase efficiency and effectiveness over time. . Ensure compliance with relevant employment law s and regulations, maintain accurate documentation related to recruitment activities, and uphold confidentiality and data protection standards. . Collaborate with other members of the team and hiring managers to support overall recruitment objectives and initiatives. competencies Communication skills Clear and effective communication is essential for coordinating interviews, interacting with candidates, and collaborating with hiring managers and team members. Organization skills Strong organizational skills are crucial for managing multiple interview schedules, coordinating logistics, and maintaining accurate records. Time management and attention to detail The ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously is essential in a fast-paced recruitment environment. Being detail-oriented helps ensure accuracy in scheduling, documentation, and candidate communication, preventing errors and oversights. Customer service orientation Recruitment coordinators should have a customer-focused mindset, providing excellent service to candidates, hiring managers, and other stakeholders throughout the recruitment process. problem solving skills Randstad Enterprise, Randstad RiseSmart & Randstad Sourceright are registered trademarks of Randstad N.V. We are committed to developing an inclusive and barrier-free recruitment process and work environment. If you require any reasonable accommodations, please let our Internal Talent Acquisition team know. | 1 The capacity to quickly identify and address issues or challenges that arise during the interview coordination process is valuable for maintaining efficiency and minimizing disruptions. teamwork Collaboration and teamwork are key for coordinating interviews seamlessly and supporting overall recruitment efforts within the organization. job requirements experience required . Relevant experience in a customer service/corporate services or similar high-volume role (RPO/BPO/Recruitment/Sourcing). . 0-2 years experience in the recruiting and staffing or customer service industry is preferable. . Ability to build rapport and maintain positive relationships with candidates, hiring managers, and colleagues contribute to a collaborative and productive recruitment environment. knowledge . Google meet, zoom, skype, cisco webex, MS teams and other scheduling softwares. . Multiple time-zones across the globe (Americas, Europe, Middle-East, Asia Pacific) . Adapting to changing priorities, unexpected challenges, and evolving recruitment needs requires flexibility and the ability to remain composed under pressure. . Negotiating interview schedules, and other recruitment-related matters requires strong negotiation skills to achieve mutually beneficial outcomes.

As a Business Development Executive (BDE) specializing in IT Services & Pre-Sales at Haven Softwares Inc., a rapidly growing software development company, you will play a crucial role in lead generation, client interaction, bidding, and pre-sales consulting. Our company focuses on delivering innovative solutions in custom e-commerce and SaaS product development, partnering with global clients to transform ideas into scalable digital solutions. Your key responsibilities will include identifying new business opportunities through platforms like Upwork, Freelancer, Fiverr, Guru, PPH, etc., creating compelling proposals to win new projects, and responding to relevant RFPs with precision and professionalism. You will also be responsible for maintaining up-to-date records in CRM software, nurturing leads by following up consistently, and ensuring seamless handoff and project kickoff by collaborating with internal teams. Additionally, you will be required to analyze market trends and competitor offerings, provide insights to marketing/product teams on client demands and behavior, and possess sound knowledge of custom development technologies such as PHP/Laravel, MERN/MEAN Stack, and SaaS product structure and monetization. Strong client-handling, negotiation, and relationship-building abilities are essential, along with excellent English communication skills (both written and verbal). Familiarity with tools like Trello, Jira, Asana, Zoho Projects, and platforms like Zoom, Google Meet, and MS Teams for client meetings is preferred. To excel in this role, you should hold a Bachelor's degree in Business, IT, Computer Science, or a related field, with at least 14 years of experience in a BDE or Pre-Sales role within a software development company. Proven experience with bidding on online platforms and dealing with international clients (USA, UK, Canada, Australia) will be advantageous. Your performance will be measured based on key performance indicators (KPIs) such as qualified leads generated monthly, bid-to-project conversion rate, revenue contribution from closed deals, client feedback and engagement scores, and CRM hygiene and accurate tracking. At Haven Softwares Inc., we offer a competitive salary with performance-based incentives, 5 days working, flexible working hours, the opportunity to work with global clients and exciting digital products, and a collaborative, growth-oriented work culture. To apply for this position, please send your resume and a brief cover letter to info@havensoftwares.com or contact 8222985590. Join us at Haven Softwares Inc. and embark on a career journey with a company that values innovation, creativity, and professional development.,

As the Assistant Manager - Training & Development (T&D) for the Coffee Trainer & People Development role, your primary responsibility is to design and implement comprehensive training programs that enhance employee skills and ensure consistent service excellence. Your focus will be on improving team capabilities, maintaining high operational standards, and fostering talent retention to drive business growth. Your key responsibilities will include designing and delivering various training programs such as onboarding, technical skills, customer service, and leadership development. You will conduct hands-on training sessions for F&B operations, specifically focusing on coffee preparation techniques, product knowledge, and equipment handling. Additionally, you will deliver soft skills and professional development programs to enhance team collaboration and customer service excellence. To ensure the effectiveness of the training programs, you will need to identify training requirements through assessments, audits, feedback, and collaboration with employees and managers. By developing learning frameworks, you will address skill gaps and enhance operational effectiveness across all levels. Monitoring the impact of training programs through assessments, feedback, and performance metrics will be crucial. You will be responsible for preparing regular reports on training effectiveness, ROI, and skill development progress. Collaboration with regional and caf teams will be essential to implement tailored training programs that align with specific operational needs. Furthermore, facilitating skill development initiatives at caf levels to improve service quality and compliance with hygiene and safety standards will be part of your role. Managing the budget and resources efficiently is vital to ensure that training programs operate within budgetary constraints. You will also need to optimize vendor relationships for sourcing high-quality training materials and tools, if required. Quality control and continuous improvement play a significant role in maintaining standards for F&B preparation, customer service, and learning effectiveness. Staying informed about industry trends, best practices, and emerging technologies will help enhance the training programs you design. Scheduling and coordination are crucial aspects of your role. Developing and maintaining a comprehensive training calendar to ensure timely and consistent delivery of programs, as well as coordinating with HR, regional teams, and store managers to minimize disruption during training sessions, will be part of your responsibilities. To measure your performance, you will be evaluated based on training program effectiveness and ROI, skill development metrics, adherence to the training calendar, customer satisfaction scores, certification rates for technical and leadership programs, compliance with quality, safety, and allergen standards, budget optimization, cost-effectiveness, and employee retention and development. For educational qualifications, a Bachelor's degree in Hospitality Management, Business Administration, Education, or a related field is required. Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred. You should have 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs. Experience in coffee brand chains is advantageous. Functional skills required for this role include proficiency in adult learning principles, instructional design, and training methodologies, strong organizational and project management skills, effective communication, interpersonal, and stakeholder engagement abilities, analytical skills for evaluating training impact and identifying improvement areas, and a customer service orientation to ensure alignment with business goals. Technical skills required include proficiency with Learning Management Systems (LMS) and e-learning tools, knowledge of F&B operations including coffee preparation techniques and safety standards, data analysis and reporting proficiency using tools like Excel or Power BI, and familiarity with communication and collaboration platforms like Microsoft Teams and Google Meet.,

The Senior L2 Engineer AV & VC Support will manage, troubleshoot, and maintain Audio-Visual (AV) and Video Conferencing (VC) systems across enterprise environments. You will be responsible for providing Level 2 (L2) support for AV & VC setups in meeting rooms, auditoriums, and collaboration spaces. Your expertise in AV hardware, software integration, network configurations, and resolving AV/VC-related issues will be crucial in ensuring the seamless operation of meeting rooms, collaboration spaces, and digital signage systems. You will handle escalations from L1 engineers, collaborate with clients, and troubleshoot issues related to AV/VC infrastructure such as displays, projectors, audio systems, microphones, and VC units like Logitech, Poly, Cisco, Extron, Crestron, etc. Additionally, you will support AV automation, room scheduling systems, and digital signage solutions, and perform firmware upgrades, configuration changes, and system optimizations for AV devices. In terms of Video Conferencing & Collaboration Tools, you will be responsible for ensuring the smooth operation of platforms like Zoom, Microsoft Teams, Google Meet, and Webex. This includes troubleshooting camera tracking, microphone audio quality, and video feed synchronization issues, as well as configuring VC codecs, network settings, and room automation controls. You will also support hybrid meeting setups, including BYOD and soft codec integration. Your role will also involve working with IT teams to configure AV-over-IP, VLANs, QoS, and firewall rules for AV/VC traffic. It will be essential to ensure low-latency streaming, multicast configurations, and network security compliance. You will troubleshoot cloud-based conferencing bridges and integrate them with corporate IT infrastructure. As a Senior L2 Engineer, you will manage incident escalations, perform root cause analysis (RCA), and implement preventive measures. You will maintain AV asset inventory, technical documentation, system diagrams, and troubleshooting guides. Additionally, you will track service requests, escalate to vendors when necessary, and document firmware updates, maintenance schedules, and system health reports. Collaboration and leadership will be key aspects of your role. You will act as a mentor for L1 engineers and junior AV technicians, collaborate with cross-functional teams such as IT, facilities, project managers, and vendors, and participate in new AV project deployments, system upgrades, and proof-of-concept (POC) testing. The ideal candidate should have 5+ years of experience in AV/VC system integration, support, and troubleshooting, hands-on experience in enterprise AV environments, and large-scale deployments. Strong problem-solving, communication, and client-handling abilities are essential, along with the ability to work independently and collaborate effectively across teams. Time management and multitasking skills will be required to efficiently handle multiple escalations. A Bachelor's degree in Electronics, IT, AV Engineering, or a related field (or equivalent experience) is preferred. Certifications such as CTS, CTS-D, CTS-I, Crestron, Extron, QSC, or relevant AV industry certifications are a plus. This is a full-time position that involves on-site support at corporate offices and client locations, with remote troubleshooting as needed. The benefits include cell phone reimbursement, paid time off, and a day shift schedule from Monday to Friday with weekend availability required for work.,

Responsibilities Conduct pre-event planning sessions with clients to understand their requirements and objectives and enable the appropriate technology setup for the specified time. Assist wth all AV operations-related tasks, ensuring the highest quality standards are met for each event. Plan, coordinate, and execute live production events, including setup, operation, and breakdown of Live Streaming and AV equipment. Coordinate with internal and external stakeholders to ensure all technical and logistical aspects of events are addressed. Monitor the health of AV equipment and video endpoints to ensure proper maintenance and optimal performance. Develop and implement best practices for AV operations and live event production, continuously seeking ways to improve efficiency and effectiveness. Interact with all the team members across USI offices to stay updated on ongoing processes and new changes, ensuring consistent standards are maintained across the board to deliver a uniform client experience. Required Technical Skills: 1-4 years working knowledge of live event production, intake, and workflow experience. Setting up equipment in collaboration space and at events from initial setup to wrap-up. Diagnosing and troubleshooting issues related to AV equipment during testing and events. Intermediate-level Experience with event technology platforms and AV equipment. Should have had exposure to producing events on Virtual and Web Conferencing Platforms Experience on troubleshooting L1/L2 incidents related to Virtual Event Platforms such as Zoom, Teams, etc. including having the ability to recommend technical workarounds as needed. Working knowledge on videoconference products such as the Poly X30/50/70, Cisco Room Bars, Poly Clariti manager etc. including the ability of troubleshoot L1/L2 issues from the platform UI. Experience working on ticketing tools such as ServiceNow is essential. Certification or additional degrees in AV, Sound engineering or related field is a plus.