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German Language Specialist (Associate)

German Language Specialist (Associate)

Wipro

0 - 2 years

6 - 9 Lacs

Pune

Posted:20 hours ago| Platform:

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Skills Required

B2 Customer Service Fluent English C1 Certified German Language BPO Communication Skills Customer Support German English Language Verbal Communication German Translation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Preferred candidate profile

Good communication skills Grammar, Punctuation and Spellings (R, W, S)

SVAR 61 & above

Able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core.
Good speaking skills over the telephone, Voice skills
Good writing and comprehension skills
Some experience to work in past to handle Order Management related queries
Excellent interpersonal and customer service skills
Ability to explain technical issues to technical and nontechnical employees and customers
Proficient with or the ability to quickly learn an array of process and product changes

Technical skills

Basic of MS office tools, outlook, internet
Basic working knowledge on computer

Behavioral Skills:

Highly self-motivated to deliver superior customer experience
High energy level and personal resilience
Integrity and desire to comply with all legal and moral standards
Service and quality oriented a

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