15 Gds Systems Jobs

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Hiring : Hire candidates as per client and process requirements across all communication parameters Training Performance : End-to-end responsibility for training deliverables including throughput, certification, and early production performance Training Interventions : Conduct interventions during process training and nesting Training Review : Conduct detailed daily reviews of new hire training Reporting : Ensure timely and accurate sharing of all training reports with internal stakeholders and clients Content Creation : Conduct Training Need Identification (TNI) and modify the pre-process training plan accordingly Knowledge Management : Ensure floor agents receive timely monthly checks, floor refreshers, etc. Stakeholder Management : Manage internal communication with peers, stakeholders, and clients Coordination : Plan and execute training interventions during process training and nesting TNI & Refreshers : Identify agent strengths and areas for improvement, and create concrete work plans Intervention Planning : Create intervention plans based on TNI, including SBS, one-on-one coaching, briefings, classroom sessions, and on-floor activities Special Role Requirements : Excellent written and verbal communication skills Bilingual proficiency in English and German Willingness to work in a 24x7 environment (5 days a week with non-weekend offs) Proficiency in MS Office Travel-ready Qualifications : Under Graduate / Graduate Should have experience/knowledge in one or more GDS applications (Sabre, Worldspan, Apollo, Amadeus, or Galileo) preferred Background in Customer Service/Travel processes, preferably with a TMC (Travel Management Company) Work Experience : Travel Experience: 3+ years Training Experience: 2+ years in training functions Corporate travel experience is required

Travel experience and experience of GDS is a Must. To Conduct NHT for travel process. To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in feedback and coaching Excellent in communication Eye for detail Prepare and send basic Training reports Qualifications Graduate with travel experience and GDS experience is a must

Freshers can also apply with basic knowledge in travel or diploma in Travel Candidate willing to work 24X7 with rostered week off (SAT-SUN not fixed) Candidate should have sound knowledge of Travel Geography, Ticketing & travel jargons Candidate must be familiar with any GDS- SABRE/Apollo/Amadeus/Galileo/WORLDSPAN Candidate must be flexible with shifts specifically night shifts Candidate should be a quick learner and flexible working on multiple markets/GDS Candidate should be flexible working from office

Key Responsibilities(Air Ticketing): 1. Understand the client requirement, coordinate with them and issue the best airfares 2. Search and compare airfares using GDS systems 3. Book, block, and issue domestic and international air tickets 4. Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes 5. Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) 6. Assist clients via calls and emails, providing fare options, ticketing support, and travel advice 7. Ensure accuracy in passenger details and ticketing documentation 8. Maintain updated records of all bookings and transactions 9. Work closely with the sales and customer service teams to ensure seamless travel planning Key Responsibilities (Travel Packages): 1. Assist in responding to client inquiries via phone, email, and in-person meetings, ensuring friendly and professional communication. 2. Learn to understand client preferences and travel needs in order to help design personalized travel packages. 3. Support in creating customized itineraries, including accommodations, sightseeing, transportation, and activities. 4. Help coordinate with hotels, local vendors, and service providers for bookings and itinerary execution. 5. Assist with researching availability and booking domestic and international flight tickets. 6. Manage and organize email communication for client and vendor coordination. 7. Conduct follow-ups with clients to confirm travel details, gather feedback, and ensure overall satisfaction. Good knowledge of airline rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

Department : TL24 Sub-Department : Voice Location : Noida Work Mode : Work from Office Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Budget : A decent hike on the last CTC, aligned with industry standards Position Overview : Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/ Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients , providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience : 38 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication : Excellent verbal and written English skills for global client interactions. Work Ethic : Willingness to work in rotational shifts , including nights/weekends. Education : Graduate from a recognized university. Preferred : Candidates with self-conveyance (no transport provided). Salary & Benefits: Salary : A decent hike on last CTC as per industry standards. Fixed salary structure with no variable incentives. Perks : Rotational shifts with weekly offs, statutory benefits. Note : Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida.