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1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
IGT Solutions Gurugram, India Are you a customer service enthusiast with a passion for travel? Do you thrive in an international BPO environment? IGT Solutions is looking for dedicated and dynamic Customer Service Executives to join our team in Gurugram! We're a global leader in integrated BPM, technology, and digital services, and we're expanding our team to support our prestigious international travel clients. This is an exciting opportunity to build a career in the travel domain. What you'll do: Provide exceptional customer service to international clients via phone, email, and chat. Assist customers with travel-related queries, bookings, modifications, and cancellations. Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction. Maintain accurate records of customer interactions and transactions. What we're looking for: Minimum 6 months of work experience in an International BPO is a must. Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Ability to work in a fast-paced, target-driven environment. Prior experience in the travel industry or a personal passion for travel will be a significant advantage. Flexibility to work in rotational shifts. Why join IGT Solutions? Be part of a leading global travel technology and services company. Work with international clients and enhance your global exposure. Opportunities for career growth and development within the company. A vibrant and supportive work culture. If you're ready to take your customer service career to the next level in the exciting world of travel, apply now!
Posted 6 days ago
1.0 - 2.0 years
4 - 6 Lacs
Chandigarh, Dehradun, Delhi / NCR
Work from Office
Need Travel Sales Consultant for UK / US Process - PPC / Meta , English , Spanish Should have min 1 to 2 Years of experience Night shift 5 Days working Location - Chandigarh , Dehradun , Noida , Delhi Salary - Hike on Last drawn Call - 9310802205 -
Posted 6 days ago
3.0 - 5.0 years
0 - 0 Lacs
noida
On-site
We're Hiring for a Leading Travel Company having multiple offices across India UK PACKAGES Process Location - Noida office Candidates must have strong experience, preferably with Wowcher. Minimum 1 year relevant experience is mandatory. For More Info, Contact Fatima 9990683423
Posted 6 days ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Urgent hiring for US travel sales ppc/ UK travel sales Exp..min.1 yr in US/ UK travel sales, flight sales, flight booking, car rental, hotel booking Location- Gurgaon, Delhi, Noida, Dehradun Night shift salary upto:- 65k + incentives 9706756724
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app HR 8368904214 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience is mandatory... Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8368904214
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Riya - 6398 009 438 Required Candidate profile Graduate/ undergrad Min of 6 month of experience Transport & GDS experience required Salary -27,000/CTC 23,200/ Inhand Cab as per international process 5 day working 2 day off rotation week off
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Undergrad/Graduate Fresher and Experience Both can apply. Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary Up to 30K in hand To apply, WhatsApp your cv on 8700694564 / 9870574797 Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required To apply, WhatsApp your cv on 8700694564 / 9870574797
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
New Delhi, Gurugram
Work from Office
Call/whats app HR 8512850830 Travel Consultant Spanish Bilingual/US /UK PPC/Meta Calls Min 2 year travel sales experience mandate Location-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/Whats app HR 8512850830
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Experienced US Travel sales Experts Spanish Bilingual Travel sales ppc Location- Gurgaon, Delhi, Noida Salary 65K+ unlimited incentives Call/whats app CV 8368904214
Posted 1 week ago
1.0 - 3.0 years
0 - 0 Lacs
gurugram
On-site
Minimum 6 MONTHS RELEVANT experience in the travel domain (International BPO) No cce. Background No domestic exp Salary - hike on last drawn Cab & meal provided 5 days working Contact Fatima: 9990683423
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hii all, Urgent hiring for US travel sales ppc Exp.. min....1 yr US travel sales ppc Location:- Gurgaon, Delhi salary upto:- 55 k + incentives Night shift cab & meal provided Drop cv 8697483847
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Noida, Delhi / NCR
Work from Office
Hii all, Urgent hiring for UK travel sales / UK holidays packages sales Amadeus must Exp...min... 2 yrs in US travel sales Location:- Delhi, Noida 5 Days working salary upto:- 70k + unlimited incentives Drop cv 8109732737 Required Candidate profile immediate joiner
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Noida
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Process / International BPO (Mandatory) * Should have recent experience with International BPO Only.. * No Gap of more than 1 Year..
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Gurugram
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Process / International BPO (Mandatory) * Should have recent experience with International BPO Only.. * No Gap of more than 1 Year..
Posted 1 week ago
1.0 - 6.0 years
5 - 5 Lacs
Noida
Work from Office
Job Details Salary 35 k in hand + 8800 Night Allowance & Attendance + Incentives o Support clients by answering their product questions o Offer best practice tips to clients o Provide suggestions to the client to meet their goals Required Candidate profile * Should have 1 year experience in US Chat Process / International BPO (Mandatory) * Should have recent experience with International BPO Only..
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Grad / UG with min. 6 months of GDS / Travel experience Freshers can also apply Salary up to 18k-37k + incentives Location - Gurgaon Work from Office 5 days working Need excellent communication skills Call for more details Soni-9910990566
Posted 1 week ago
1.0 - 5.0 years
2 - 7 Lacs
Gurugram
Work from Office
Role & Responsibilities:- Handle international flight booking, ticketing, and refund queries. Manage PNRs, reissuance, cancellations, and processing refunds. Coordinate with airlines and customers for smooth resolution. Maintain high customer satisfaction by providing timely solutions. Preferred candidate profile:- Minimum 1 year of experience is required in Travel Refunds, Queue Management and Ticketing. Manual and Cryptic expertise in Amadeus and Sabre is required. Worked on Full and Partial Refunds. Knowledge of fare rules, cancellations & refund policies. Strong attention to detail and problem-solving skills. Perks & Benefits:- Supportive work environment. Attractive incentives & performance bonuses. Cabs facilities available. If interested, please call our Recruiters: Shagun- 9811174183 Anamika- 9205989465
Posted 1 week ago
2.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Key Responsibilities: Provide exceptional traveler care and customer service to Yatra corporate clients Accurately complete end to end travel requirements both international and domestic travel arrangements for hotel requests for Business Travel clients Incumbent should have good knowledge of domestic as well as international critical itineraries (Geographical Knowledge is mandatory) Open to work in flexible shift environment, roster off, weekend working, public holidays and festivals Co-ordinate with multiple departments to ensure quick resolution for the customer to adhere SLA Handle calls & emails simultaneously in order to deliver a smooth customer experience Focus on Customer Satisfaction and ensure works on the KPIs/Scorecard as defined under the Performance measurement process Expect to work on financials (card reconciliation). Ensure latest updated policies, procedures, desk Instructions are read & complied Excellent Customer service and communication skills (Both Written and Verbal) Deliver expectations against individual and shared team key performance indicators Comply with all legal and industry standards. Embrace the role of providing a superior consultative value to clients versus just being an order taker Ensure each PNR contains the standard documentation and documentation for any exceptions handled during the reservation process. Ready to go to Implant locations and work from there Qualification & Skills: Experience & Skills: Graduate. Diploma / Degree in travel & tourism would be added advantage 2-3 years relevant experience in TRAVEL” Domain Build excellent business relationship with customer groups, peers and seniors Should be team player and manage show alone if required Knowledge of corporate travel economics and travel technology/tools will be an added advantage. GDS experience is mandatory, Galileo & Amadeus Attention to Detail: Recording Customer and Financial accountability with accuracy Communication: ability to present information to varied individuals or groups at all levels
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
Researching and providing clients flights, accommodations, transportation, and activities. Creating and booking travel packages for clients. Building relationships with clients to encourage repeat business and referrals.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Resolve API, GDS & booking tool issues Handle complex technical escalations Work with dev/product teams Maintain support docs & knowledge base Ensure client satisfaction Stay updated on travel tech trends
Posted 1 week ago
0.0 - 4.0 years
4 - 15 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibilities : Flight Reservations & Ticket Issuance : Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction . Reissuance, Exchanges & Refunds : Process ticket modifications , cancellations, reissues, and refunds in line with airline policies and fare rules. Fare Construction & Optimization : Construct and verify international fares and routings manually and via GDS to ensure cost-effective options for clients. Customer Support : Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes. Ensure Compliance : Stay up-to-date with airline regulations , IATA standards , visa and entry requirements, and international travel advisories to provide accurate information. PNR Management : Efficiently manage Passenger Name Records (PNRs) , ensuring they are ticketed, updated, and queued for follow-up actions. Coordination with Airlines & Vendors : Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR) , and ensure smooth communication. Accuracy & Documentation : Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference. Reporting & Reconciliation : Coordinate with the accounts team for invoice generation , fare reconciliation, and payment processing. Handle Group Bookings (if required) : Support group fare negotiations and manage group PNRs for international travel. Qualifications : Experience : Minimum 2-4 years of hands-on experience in international air ticketing . GDS Systems : Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo, etc.). Knowledge : Familiarity with IATA and airline fare rules , refund policies, and international routing . Skills : Excellent attention to detail and problem-solving abilities. Ability to work efficiently in a fast-paced , deadline-driven environment . Good written and verbal communication skills in English ; additional language skills are a plus. Key Skills : IATA Galileo GDS Ticketing Tourism International Air Ticketing Fare Construction
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
New Delhi, Gurugram
Work from Office
Required Cruise Sales Consultant!!!! Min 1 year international cruise sales experience (is must) Salary upto 65k + Incentives Location - Gurgaon Share CV 8368904214 Required Candidate profile Share CV 8368904214
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Title : AM/DM Process Training – 5+ Years – Bangalore Summary Are you passionate about empowering teams with the knowledge and tools needed for success? If you have over 5 years of experience in process training(travel and airlines process) and are looking to take your career to the next level, we have the perfect role for you! Join our organization as an Deputy Manager / Assistant Manager – Process Training in Bangalore and be part of a team that values innovation, collaboration, and growth. This is your chance to influence talent development, contribute to organizational success, and grow as a leader in a dynamic environment. Location-Bangalore, India Your Future Employer A global leader in providing business process management services. We are committed to fostering an inclusive, supportive, and growth-driven workplace. We strive to create an environment where employees thrive and feel empowered to build meaningful careers while continuously contributing to the organization’s success. Responsibilities As an Trainer, your key responsibilities will include: Designing, developing, and delivering comprehensive training programs tailored to organizational and employee needs. Collaborating with cross-functional teams to understand process improvement requirements and implement targeted training interventions. Creating and maintaining training documentation, materials, and resources in alignment with organizational standards. Evaluating the effectiveness of training programs through feedback, assessments, and metrics, and making data-driven improvements. Coaching, mentoring, and leading a team of trainers to ensure optimal delivery of process training. Managing stakeholder expectations and maintaining strong relationships with internal teams and external partners. Supporting organizational development by staying updated on latest trends in process training and learning technologies. Requirements To thrive in this role, you’ll need: A minimum of 5 years of experience in process training(Travel and airline) or a related field. Strong communication, presentation, and facilitation skills. Ability to design and implement effective training strategies that align with business objectives. Experience in using training tools and learning management systems (LMS). Proven ability to manage multiple training projects simultaneously and work collaboratively in a multicultural environment. Bachelor’s degree in Training, Organizational Development, or a related field (Master's degree preferred). What’s in It for You A dynamic workplace culture that values diversity, equality, and inclusion. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Training and development programs tailored to enhance your skills and capabilities. Flexible work policies and a supportive team environment. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in. Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 1 week ago
4.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Required Travel Sales Executive ( English & Spanish ) PPC Calls only Premium leads Fluent English & Spanish Minimum 4 Years Experience In Travel Sales Location - Gurgaon Salary upto 70k + Incentive Drop Your CV 7011890554
Posted 1 week ago
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