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- 3 years
1 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Coordination: Manage the logistics of training events, such as scheduling, venue arrangement, and material preparation. Execution: Oversee the delivery of programs, ensuring they are conducted as planned and that participants have a positive learning experience. Evaluation: Implement post-program assessments to measure learning outcomes and gather feedback for continuous improvement. Data Collection: Compile data on program participation, completion rates, and learner engagement. Analysis: Use analytics tools to interpret data, identifying trends, successes, and areas for enhancement. Reporting: Prepare reports that summarize program effectiveness, return on investment (ROI), and recommendations for future improvements. Stakeholder Engagement: Collaborate with various departments to understand training needs and ensure L&D programs are relevant and impactful. Budget Management: Assist in managing the L&D budget, ensuring cost-effective use of resources. Compliance: Ensure all training programs adhere to organizational policies and any relevant regulatory requirements. Preferred candidate profile Candidates who have exp in G Suites, LMS, E learning Tools, Power BI Candidates who are interested to work in contract Basis, Payroll is on Ascent Staffing solution
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Description: You are Responsible for Coordination: Manage the logistics of training events, such as scheduling, venue arrangement, and material preparation. Execution: Oversee the delivery of programs, ensuring they are conducted as planned and that participants have a positive learning experience. Evaluation: Implement post-program assessments to measure learning outcomes and gather feedback for continuous improvement. Data Collection: Compile data on program participation, completion rates, and learner engagement. Analysis: Use analytics tools to interpret data, identifying trends, successes, and areas for enhancement. Reporting: Prepare reports that summarize program effectiveness, return on investment (ROI), and recommendations for future improvements. Stakeholder Engagement: Collaborate with various departments to understand training needs and ensure L&D programs are relevant and impactful. Budget Management: Assist in managing the L&D budget, ensuring cost-effective use of resources. Compliance: Ensure all training programs adhere to organizational policies and any relevant regulatory requirements. To succeed in this role you should have the following A degree in Education, Human Resources, or a related field. Proven experience in L&D, program management, or a similar role. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Excellent communication and project management skills, with the capacity to work with diverse stakeholders. Familiarity with L&D software and analytics tools is advantageous. Mandatory Skills : G Suites, LMS, E learning Tools, Power BI
Posted 1 month ago
3 - 8 years
2 - 7 Lacs
Gandhinagar
Work from Office
I hope this email finds you well! We have an opening for IT Support Specialist Sr. at Telus Digital, Gandhinagar, Gujarat. Please find below the key responsibilities, qualifications, and expectations for this role, we believe your background and experience align well with what we're looking for, and we'd love for you to review it in detail. Job Description: Role: IT Support Specialist Sr. Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The Desktop EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility. About Telus Digital: Telus Digital is the operating name of Telus International Inc., a Canadian technology company. TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar. Learn more at: www.telusdigital.com If the role resonates with you and you would like to proceed further, please share with me your updated resume with below details : Role Name Email ID Number Alternate Number Gender Married (Yes / No) Total Exp (in Years) Relevant Exp (in Years) Current Employer Designation Notice Period Current Shift Time: Reason for Change CCTC (Fixed) + Variable ECTC (Fixed) Current Location Hometown Location Comfortable with Job location: Current Interviews: Current Offers: Highest Edu: Any Certifications: Comfortable with job shift timings: Interview availability (Video): Looking forward to hearing from you
Posted 1 month ago
5 - 9 years
7 - 17 Lacs
Hyderabad
Work from Office
Role & responsibilities: Manage the entire employee life cycle (Hire to Retire) efficiently. Demonstrate proficiency in HR processes and standard operating procedures. Handle appointment letters and documentation for India. Manage and coordinate queries on the ticket management tool (Freshservice). Liaise with employees, managers, and other HR colleagues to resolve HR-related queries. Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, including onboarding, employee data management, and benefits enrollment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files and processing employee changes. Develop and manage change management and communication strategies, including email templates and how-to guides. Oversee the HR helOutline the day-to-day responsibilities for this role. Preferred candidate profile: Preferred Qualifications: Graduate/MBA with a minimum of 5+ years of relevant experience in HR operations. Extensive experience in HR shared services functions and managing HR OPS for India. Proficiency in Workday and basic understanding of Google Suite applications, including Smartsheet. Excellent IT skills, particularly in MS Word, PowerPoint, and Excel. Strong written and verbal communication skills in English. Ability to work under pressure and meet tight deadlines. Strong administrative skills with the ability to manage a complex and varied workload. Desired Attributes: Smart and self-reliant, capable of representing the HR function independently. Flexible and adaptable to work in different shifts as required. Strong problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams.
Posted 1 month ago
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