Front Office Executive-Female-Uppal

Job Description, Role &Skill Set for Employees

(Hearing Solutions Pvt Ltd)

Front office Executive (FOE)

I, J.D/Role

• To welcome & Assist Customer on their arrival in centre.
• Take down customer’s details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Co coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
• Housekeeping of office.
• Supervising Office Assistant & House Keeping Staff.
• Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
• Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
• To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
• Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

• Candidate must have good presentable personality.
• Must have good communication skill.
• Friendly attitude will be helpful.
• Good analytical skill is essential.
• Good interpersonal skills/Soft Skills
• Must be flexible with working time.
• Candidate must have Good knowledge of computers.
• Should Speak English, Hindi,Tamil, Fluently.
• Should be a quick learner.
• Multi tasking ability.
• Should possess an attitude to serve and help people.
• Customer Service oriented (C.S experience Preferred).
• Excellent people skills and ability to interact with a wide range of client, staff and customers.
• Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
• Graduation Preferred.
• Age 19 to 30 years

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Uppal Kalan, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• tamil (Preferred)
• English (Preferred)

Work Location: In person