Front Office Executive [Customer Acquisition Department]

Abe Services

1 - 6 years

3 - 8 Lacs

Kochi Kottayam Thrissur

Posted:4 days ago| Platform:

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Skills Required

Customer acquisition Administration Front office Malayalam Front desk Front Office Executive Service industry Scheduling Customer service Data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an experienced and service-oriented Front Office Executive to manage our reception and front desk operations. The ideal candidate should be able to multitask efficiently, maintain a warm and welcoming environment for visitors, and handle administrative tasks with precision.

Key Responsibilities

Manage the reception area, ensuring a welcoming environment for students, parents, and other visitors.
Answer and direct incoming calls following professional telephone etiquette.
Handle all front desk activities including scheduling appointments and managing visitor inquiries.
Maintain and update client records and other front office documentation.
Assist with basic administrative tasks, including data entry and correspondence.
Cooperate with other departments to ensure smooth operations and excellent service delivery.
Exhibit a service-oriented approach, paying close attention to details in a fast-paced setting.

Requirements & Skills

Bachelor s degree is mandatory.
Minimum 1 year of experience in a front desk or customer service role is preferred.
Proficient in English and Malayalam (both oral and written).
Excellent customer service and interpersonal skills.
Proficient in Microsoft Office tools, especially Excel and Word.
Strong multitasking abilities and the ability to work with minimal supervision.
Professional and friendly demeanor with a focus on client satisfaction.

Preferred Profile

Immediate joiners will be given priority.
Female Candidates Preferred.
Candidates with experience in similar roles in the education or service industry will be an added advantage.

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