Front Desk Receptionist | Real Estate

Majestique Landmarks

1 - 4 years

2 - 4 Lacs

Pune

Posted:1 week ago| Platform:

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Skills Required

Front Desk Hospitality Front Office Receptionist Activities Front Office Management Reception Guest Handling Telephone Handling Administration Work Office Coordination Communication Skills Front Office Operations Hostess Activities

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Welcome and greet guests upon arrival, assist visitors and clients in a courteous manner.
Handle incoming calls and direct them to appropriate departments.
Maintain visitor records and ensure the reception area is organized.
Address guest inquiries and resolve any complaints promptly.
Support administrative tasks such as scheduling meetings and coordinating office supplies.
Coordinate with other departments to ensure seamless service delivery.
Maintain an up-to-date knowledge of the site and local area.
Collect and manage guest feedback to improve services.
Ensure guest expectations are met or exceeded.
Generate reports on guest satisfaction and suggest improvements.

Qualifications

Any Bachelor's degree.
Excellent interpersonal and communication skills.
Strong problem-solving abilities.
Attention to detail and organizational skills.

Skills

Customer Relationship Management (CRM).
Excellent communication skills in English, Marathi & Hindi.
Time Management.
Multitasking.
Proficiency in MS Office.
Attention to Detail.
Language Proficiency.
Strong interpersonal skills and a welcoming demeanor.

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1.0 - 4.0 yrs

INR 2 - 4 Lacs

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