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Front Desk Executive

Front Desk Executive

Veda Infra Projects

3 - 8 years

3 - 4 Lacs

Mumbai

Posted:2 days ago| Platform:

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Skills Required

front desk receptionist walk-in inquiries reception area Front Office Receptionist Activities Front Office Management telephone Reception Guest Handling Guest Relations Telephone Handling Office Coordination feedback form visitor logs Telephone Operating GRE email

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation:

Role & responsibilities

Follow a well-defined welcoming protocol, which includes greeting the customer warmly, providing any necessary information, and guiding them through the initial stages of their visit.
Respond to telephone, email, and walk-in inquiries from prospective customers, senior management, vendors, and other stakeholders.
Manage the reception area, visitor logs, and feedback forms to ensure all records are properly maintained.
Oversee that all necessary equipment and supplies are available and functional to support a seamless visitor experience.
Coordinate with administrative staff to ensure optimal scheduling, attendance, and performance.
Facilitate property tours, presentations, and one-on-one discussions as required.
Work closely with the sales team to ensure a smooth transition for potential buyers and existing customers.

Desired Candidate Profile

Educational Qualifications & Certifications:

Bachelors degree

Core Competencies:

Efficient organizational skills, attention to detail, and proficiency in managing office operations, and scheduling. Strong verbal and written communication. Strong multitasking abilities and managing multiple visitors and activities simultaneously.

Software Proficiency:

Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word, for reporting, presentations, and documentation.

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Front Desk Executive