About Zouma:

Zouma is a dynamic and fast-growing company committed to excellence in customer service and innovation. As the first point of contact for clients, visitors, and employees, our front desk team plays a critical role in setting the tone for the entire company experience.
Key Responsibilities:

Greet and welcome guests and clients with a warm and professional demeanor

Manage incoming calls, route them to the appropriate departments, and take messages when necessary

Maintain a clean and organized front desk and reception area

Handle visitor registrations, issue badges, and ensure proper check-in/check-out procedures

Schedule appointments and manage meeting room bookings

Receive, sort, and distribute daily mail and deliveries

Assist with administrative tasks such as data entry, filing, and managing office supplies

Coordinate with internal departments for day-to-day office operations

Maintain confidentiality and professionalism at all times
Requirements

Key Requirements:

Female candidate preferred for front desk representation

Excellent verbal and written communication skills in English (knowledge of regional languages is a plus)

Pleasant personality with a customer-friendly attitude

Strong interpersonal skills and the ability to multitask

Proficiency in MS Office (Word, Excel, Outlook)

High level of professionalism and grooming

Ability to handle pressure and manage time effectively

Prior experience in a similar role is preferred

Educational Qualification:

Minimum Graduate in any discipline

Hospitality, Administration, or Communication background is a plus

Benefits

What We Offer:

Competitive salary

Friendly and collaborative work environment

Opportunities for learning and professional development

A chance to be the face of a growing and vibrant company

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Front Desk Executive (Receptionist)