Freight Broker

You will be a valuable member of our team as a Freight Broker, bringing your motivation and attention to detail to the forefront. With a minimum of 1 year of experience in Client Handling and managing outbound or inbound calls, you will play a crucial role in supporting logistics operations for our US-based clients. Your responsibilities will include ensuring seamless communication, coordinating orders, and resolving issues in a timely manner. Your strong communication skills, customer-centric mindset, and willingness to work night shifts will be key assets in this position. Your main responsibilities will involve handling inbound and outbound calls pertaining to logistics operations, liaising with clients and vendors in the US to ensure on-time deliveries, updating shipment statuses, efficiently resolving queries, and maintaining accurate documentation while adhering to standard procedures. To excel in this role, you must have a minimum of 1 year of relevant experience in freight Brokerage, possess excellent verbal and written communication skills, be open to working night shifts, and ideally have familiarity with logistics or supply chain processes. Your ability to adapt to different situations and your dedication to providing top-notch service will be highly valued. As part of our team, you will enjoy benefits such as food provisions, health insurance, and Provident Fund. This is a full-time, permanent position that offers the opportunity to grow and develop in the field of logistics and supply chain management. If you have experience in 3PL for at least 1 year, that would be considered a plus. The work location for this role is in person, providing you with the opportunity to collaborate closely with your colleagues and clients.,