62357 Foundit Jobs - Page 7

Job description Must have Skills BS/MS in CS/CE or similar field, with a minimum of 2-8 years of software development experience Proficient in C, C++ programming and debugging Experienced in Unix/Linux systems with proficiency in user-space processes, kernel, socket programming, inter-process communication Analytical Skills: Excellent analytical and problem-solving abilities Teamwork: Ability to work effectively in teams Interpersonal Skills: Strong interpersonal skills Good to have skills Internet Protocols: TCP/UDP/IPv4/IPv6 Domain Knowledge: Service Provider Technologies, Access and Aggregation Deployments, Metro, Mobile Backhaul. Networking Protocols: Hands on knowledge on L2/L3 Protocols, CoS/QoS, ACL/Firewalls. Experience with application development on XGS or DNX family like Jericho, Jericho2 will be a plus. Outline primary role responsibilities You will be responsible for product development of cutting edge platforms for next gen Access and Aggregation Deployments, Metro, Mobile Backhaul with JunOS or Junos EVO software architecture. In addition to the development activity, you are required to work closely with product management, system and solution test teams to ensure products/solutions delivered are of the highest quality. You will be required to work closely with Juniper Technical Assistance Team for providing engineering assistance in supporting critical customer escalations for customer deployments.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. As Finance Associate - Accounts Payable, you will be responsible for maintaining accurate and complete financial records regarding payments to suppliers and ensure seamless month end closures. You will also serve as a liaison between the Accounts Payable department and other internal Finance departments, external parties, suppliers, and government agencies. The position is to increase department accuracy and efficiency and provide strong leadership to the Accounts Payable team. Monitoring the daily operations of the accounting department and ensuring all daily deliverables, month-end and year-end reports and major projects are completed accurately and on time. Liaising with internal and external stakeholders to maintain best in class service. Analyzing financial data and creating month end reports and dashboards for management, Executive leaders, stakeholders, and external parties. Proficient on various jurisdictional tax categories and With-holding Tax process. Evaluating, developing, and improving department controls, systems, and procedures increase accuracy and efficiency. Assist internal and external audits. Maintaining accurate and complete financial records and ensure seamless vendor reconciliations. Determine work procedures, workflow and standardize procedures to improve efficiency and effectiveness of AP team Ensuring that all accounting processes align with current financial legislation and requirements. Liaise with IT department to resolve system related issues in SAP/Concur and other systems/applications. Being up to date about latest developments in the finance industry Handling Supplier Queries and discrepancy Manual Creations and changes Dual confirmation Payment rejections/exceptions Audit and SOX Reporting Employee idoc fallouts

Job description This position requires interfacing with various departments outside of Legal including Sales, Order Management and Finance. Candidates should have excellent interpersonal skills and the ability to adapt and the willingness to learn new tasks. You will join a team of contract professionals in a centralized legal operation that facilitates the execution and administration of contract agreements with Juniper customers and suppliers. You will also collaborate with other members of the Legal Operations team on process and technology improvements to positively impact efficiency and effectiveness. This role will require professionalism and discretion in handling confidential information, the ability to work in an organized and efficient manner, with high attention to detail, and the ability to handle multiple priorities at one time. Responsibilities include: Review, evaluate, and provide specific guidance concerning contracting policies and procedures. Meticulously support the global contract signature processing for a variety of documents. Duties include verifying request details, coordination with requestors to modify incorrect information, coordination with Juniper signatories, and signature process administration. Monitor changes to Juniper s authorized signature matrix and accurately apply the matrix while processing documents for signatures. Meticulously support Contract Lifecycle Management System (CLMS) repository and contents. Learn about Juniper s Contracts Taxonomy and Contract Metadata Dictionary to the extent required to perform duties efficiently. Update and maintain Excel spreadsheets and trackers; submit reports on a monthly and quarterly basis to the Senior Contract Specialist. Assist with adhoc projects as required. Support APAC business hours. Education and Experience: Bachelors degree and 5+ years of related experience and/or training. Excellent organizational, interpersonal, written and verbal communication skills. Proficiency with Microsoft Suite (e.g. Excel, Word and PowerPoint). Experience with content management/repository tools such as SharePoint and CLMS is highly desirable. Experience in electronic signature tools (e.g. DocuSign). Manage multiple concurrent tasks in a fast-paced environment and to learn, interpret, and communicate SOPs and guidelines. High attention to detail and superior reading comprehension skills are a must. Impeccable recordkeeping and record retention skills.

Job description This position is for L1 TAC (Technical Assistance Centre) of Juniper for supporting Juniper s Campus Data-Center products (EX, QFX QFabric) technologies. Key Responsibilities: Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Take ownership for problem resolution, problem reproduction and escalation. Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement. Be a fast learner and keep pace with newer technologies Mandatory Skills: Support for Juniper s Campus Data-Center products (EX, QFX QFabric) technologies. Excellent verbal and written communication, presentation, and customer handling skills. Ability to logically troubleshoot complex and high impact problems Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers In-depth knowledge of the following: Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS] IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP), IP routing protocol (BGP, OSPF, RIP), Understanding of Multicast related protocol [IGMP,IGMP-snooping, PIM] would be a plus. Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be considered as added advantage. Requirements : Requires B.E. in Electronics Engineering or Computer Science with 1- 3 years of experience supporting / Designing / implementing IP networks. Candidates who have extensively worked on Troubleshooting, implementation and support of large IP networks. Platform Knowledge: Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analysers, testers etc (not all are required but some of these are good to have). Preferred Certifications: - CCNA/CCNP/CCIE, JNCIA, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Job description BS/MS in CS/CE or similar field, with a minimum of 2-4+ years of software development experience Excellent written and verbal communication skills, with the ability to concisely convey your ideas/message, and work with other team members Proficient in C, C++ programming and debugging - Proficient in Python and other scripting languages Experienced in developing networking software for carrier-grade systems Experienced in Unix/Linux with proficiency in user-space processes, kernel, socket programming, inter-process communication. Knowledge and working experience on development of large scale multi-core router / switch architecture. Preferred Qualifications: Experience in Broadband Edge technology and protocols like DHCP, PPPoE, L2TP etc. Understanding and experience of cloud deployment environments - including virtual machines, containers, orchestration, system services. Experience with open source facilities such as gRPC, gNMI, openconfig etc. Experience using source management tools like subversion, git, gerrit, coverity and industry standard build tools.

Job description HR Operations Serve as the subject matter expert on HR processes, policies, and practices To give our employees the best experience possible, the HR Connect Manager will help and guide the HR Advisors with providing answers to queries, consulting with managers and colleagues, recommending tools resources to drive the right outcomes and providing guidance and support in administering HR policies and procedures. Help and guide HR Advisors on program support and management - onboarding (Get Connected), offboarding, non-medical leaves of absence and the annual performance management cycle. Own the definition, attainment and communication of Team SLAs. Works collaboratively with HR Connect Manager for AMER/EMEA Analyze HR Connect processes and metrics with a focus on efficiency and effectiveness, quality and data-driven decision making Create and implement internal team procedures while identifying opportunities for continuous improvement. Compliance Possess a general understanding of compliance for India and international laws regarding employment practices Oversees HR Compliance related program or projects (Internal/external audits, entity set up and transfers, interrupting new laws, etc.) Ensure accurate and compliant maintenance of employee data and documents. Collaboration and Leadership Proactively collaborate with other COE Leaders and HR Business Partners to understand needs and implement processes and systems to continuously improve and meet needs. Lead cross-functional HR programs Manage relationships with Vendors Experience and Skills Required Bachelors degree or equivalent in Human Resources, Business, or related field with 10+ years of Human Resources experience in an operations role. Solid understanding of HR operations concepts, policies and procedures, and administrative procedures Superior customer service skills Proven ability to build relationships with, as well as advise and influence across all levels. Must thrive in a fast-paced, complex, dynamic, multicultural environment where multi-tasking and prioritizing are required Analytical, troubleshooting, and problem-solving abilities Data-driven mentality Program management Excellent interpersonal and communication skills Experience of managing a global team is a plus Requires occasional business travel

Job description Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting

Job description Technical Services Advisor Key objectives The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers in evaluating networks for performance, scalability, and security and provide recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customers network. Key responsibilities include the following, but are not limited to: This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales service needs Stay in alignment with the customer and accounts team concerning the services sales and delivery. Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution. Proactively escalates and brings people with the required expertise together to bring critical issues to closure. Act as an interlock between Customer and Juniper Professional Services, Advanced Services, and Education Services for the services to be delivered to the customer. Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA, and quality. Uses technical knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partners with the customer to develop mitigation plans. Assist the customer in making use of proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc ) Partners with Customers in conducting periodic Juniper product health checks and Configuration/Design reviews to identify potential improvement areas. Based on the evaluation make a relevant recommendation to optimize operational performance concerning design/topology/configuration. Reviews and evaluates network change plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software. Engages with Juniper engineering teams to improve potential quality issues with products. Skill specifications The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN. Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus. Experience working in large enterprises, Network service providers have added advantage. ITIL Framework process knowledge will be an added advantage. Experience and desire to work on automation will be valuable in long run. Amiable communication, interpersonal, and social skills will make a difference! Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful. Qualification and Experience: Experience with customer facing roles is essential. We prefer candidates with bachelor s degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage. 5+ year s experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLS- Networks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment. The successful candidate will demonstrate and be a role model for the values of the Juniper Way - Be Bold, Build Trust, Deliver Excellence.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Responsibilities: If you are excited to be part of a team of engineers who look forward to building the next generation networking infrastructure, then Junos EVO is the team! As a software engineer you will be designing and developing control plane software on platforms running the Next Generation JUNOS networking infrastructure. You will be working closely with a team of strong and seasoned engineers. Minimum Qualifications: Experience 2-4 years Bachelors degree in Engineering in CS/ECE/EE/IT or similar stream from a premier institute. Relevant experience in Systems and networking software development. Good knowledge of C/C++ programming, Data Structures, OS and Networking including IPv4/IPv6 technologies. Experience in Linux/Unix based environments. Good problem solving and aptitude skills. Proven technical leadership and ability to work with cross-functional teams. Quick learner and team player. Preferred Qualifications: Good knowledge of routers and switches. Especially the architectural aspect. Understanding of distributed computing systems and technologies.

Job description The candidate is expected to work in a highly dynamic and technical environment with relentless focus on delivering Remarkable Customer Experience. Demonstrate ownership of customer reported issues till resolution. Lead key customer escalations within team towards resolution and own stake holder communication on critical / hot escalations. Understand Customer s impact. prioritize, own and effectively communicate between various stakeholders. Closely engage with escalations team and Product teams to drive customer reported escalations towards closures. Knowledge Creation, Quality / Continuous improvement initiatives and Training / Mentoring activities. Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement. Mandatory Skills: Excellent verbal and written communication, presentation and customer handling skills. Ability to logically troubleshoot complex and high impact problems Self-learner with appetite for continuous development. In-depth knowledge of the following: Switching Technology [xSTP, VRRP, LACP, Etherchannel, Dot1x, Dot1q, QOS, POE] IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP) 802.11 a/b/g/n/ac/ax Wireless protocol standards. BGP, OSPF, VxLAN, EVPN understanding would be an added advantage. Scripting skills like Python, or Shell (bash, csh) would be considered as added advantage. Preferred Work Experience Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers Troubleshooting complex networks in Switching/Wireless/Cloud domain Experience in working with Product Development/Engineering team to resolve customer reported issues. Network Design and implementation experience in Datacenters would be a plus. Educational Qualification Engineering Graduates with 7+ years of relevant work experience JNCIE or CCIE in Routing Switching is a Plus. Certification on Cloud based / wireless technologies is an added advantage.

Job description The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers in evaluating networks for performance, scalability, and security and provide recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customers network. Key responsibilities include the following, but are not limited to: This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales service needs Stay in alignment with the customer and accounts team concerning the services sales and delivery. Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution. Proactively escalates and brings people with required expertise together to bring critical and important issues to closure. Act as an interlock between Customer and Juniper Professional Services, Advanced Services, and Education Services for the services to be delivered to the customer. Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customers. Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA, and quality. Establish a customer-specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports. Uses technical knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partners with the customer to develop mitigation plans. Assist the customer in making use of proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc ) Partners with Customers in conducting periodic Juniper product health checks and Configuration/Design reviews to identify potential improvement areas. Based on the evaluation make a relevant recommendation to optimize operational performance concerning design/topology/configuration. Reviews and evaluates network change plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software. Engages with Juniper engineering teams to improve potential quality issues with products. Document and maintain customer network solutions knowledge and educate other internal Juniper resources for a better support experience. Skill specifications The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN. Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN Wireless is a plus. Experience working in large enterprises, Network service providers have added advantage. ITIL Framework process knowledge will be an added advantage. Experience and desire to work on automation will be valuable in long run. Amiable communication, interpersonal, and social skills will make a difference! Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful. Qualification and Experience: Experience with customer facing roles is essential. We prefer candidates with bachelor s degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage. 8+ years experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLS- Networks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Key Responsibilities : Create, execute, and maintain automated and manual test cases to validate the performance and functionality of routing protocols like OSPF, BGP, MPLS, and Segment Routing. Leverage Python to build and improve test automation frameworks, making testing more efficient and scalable. Investigate and debug network issues, performing root cause analysis and resolving complex networking problems. Work closely with cross-functional teams, including development, product management, and other QA engineers, to design test plans, environments, and tools. Document and communicate test results, including detailed bug reports and feedback to technical and non-technical stakeholders. Proactively identify opportunities for process improvements in testing and automation to improve efficiency and product quality. Required Skills and Experience : Automation Expertise : Strong experience in automation, preferably with Python. Knowledge of automation frameworks (e.g., Robot Framework, Pytest) is a plus. Routing Protocols : Deep knowledge of Layer-2 and Layer-3 protocols, including OSPF, BGP, MPLS, and Segment Routing. Experience testing, validating, and debugging these protocols is essential. Debugging : Strong debugging skills and experience troubleshooting complex networking issues. Ability to quickly isolate issues in a multi-vendor environment. Communication : Excellent verbal and written communication skills. Ability to clearly explain technical issues and progress to both technical and non-technical teams.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Service Renewal Quoting Representative Principle Duties and Responsibilities Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management. Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to service related queries, quotes and opportunity management. Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures. Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations. Administratively responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA. Escalate customer problems to respective Service Business Manager and/or Account Manager. Escalate quoting problems to the team-lead and/or regional Operation Lead. Be well verse in systems and tools required to manage quotes and answer queries from partners, customers and Juniper team. Requirements 2-3 years of service business experience and quoting skills Good attention to details and documentation skills Good verbal and written communication skills Good organization skills Good team player and quick learner Ability to handle multi-tasking SAP knowledge an advantage

Job description Responsibilities: Lead and drive problems reported by customers on Juniper routing platforms towards effective resolution. Narrow down reported problems to software/hardware, replicate customer reported problems in JTAC lab for engineering engagement, own and document communications among customers, engineering and other stakeholders and provide final fix to customers. Work with highly knowledgeable group of customers and partners. Be an escalation point for other TAC groups within the organization. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Participate in cross functional tasks such as new product development projects, create knowledge base and whitepapers. Be a fast learner and keep pace with newer technologies and new products. And help improve processes and tools. Requirements Requires B.E. in Electronics Engineering or Computer Science with at least 8+ years of experience in the Networking industry. Troubleshooting, implementation and support of large IP networks (preferably Service Provider) Excellent Customer handling and communication (verbal and written) skills and experience in directly interacting with the global customers. Primary Skills Thorough understanding (Packet level) of - IP Packet flow, OSI layers Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS , RIP) Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Experience in PTP/ SyncE protocols. Understanding / Exposure / Expertise in one or more areas - MPLS, VPLS, L2 VPNs, L3 VPN, EVPN, VxLAN MPLS Traffic Engineering, LDP, RSVP, Segment Routing Multicast technologies NG-MVPN, PIM Perl/Unix/Expect/Python scripting Preferred Certifications - JNCIS-SP, JNCIE-SP/DC/ENT, CCIE-SP or other equivalent certifications.

Job description At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Summary: An Escalation Engineer to provide expert-level technical support for critical escalations, to identify product gaps and drive product improvements, and to provide technical trainings for the JTAC teams. Responsibilities: Provide consultation on technical escalations and drive root cause corrective actions (RCCA) Problem replication, troubleshooting, and root cause isolation Produce knowledge in forms of KAs, Whitepapers, Troubleshooting Guides, and Technical Training Drive product supportability items that will improve product stability, functionality, and robustness Mentor/train JTAC Engineers Identify testing gaps and collaborate with QA team to drive root cause corrective actions (RCCA) Chair and participate in the weekly escalation meeting with PLM/Engineering/Field personnels/JTAC Produce and review Knowledge Assets (KA) and Technical Support Bulletins (TSB) General Requirements: Technical Support Experience Knowledge of Networking Protocols and Products Capable of using Python, C, C++, and HTML languages to develop debugging scripting tools Exceptional verbal and written communication skills Capable of working with cross-functional teams Ability to work independently and troubleshoot complex problems

Job description The responsibilities includes Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 4+ years extensive JUNOS experience OR minimum 4+ years experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS / JNCIP / JNCIE / CCNA / CCNP / CCIE and other equivalent.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. As a Web Application Developer at Juniper Networks, you will be part of the AIDE team creating the Frontend User Interface for the next generation of networking. We are building a modern single-page application incorporating a mix of data visualizations, forms & tables, network graphs, and geo-spatial views. Our stack is all JavaScript (ES6) with React.js and D3 core libraries, running on modern desktop browsers and mobile devices that interface with REST APIs and Websockets. Primary Responsibilities: Bring UI mockups to life using JavaScript and React Build and maintain reusable and responsive components Resolve UI bugs, make improvements, and maintain the codebase Thrive in an Agile environment to deliver fast-paced features Minimum Qualifications: BS/MS in computer science with proven experience of 2+ years in the UI field Love to develop frontend user interface and care about user experience Proficient in collaboration and communication skills Are comfortable working independently or within a small team Have a deep understanding of JavaScript, HTML, CSS Are familiar with web application frameworks such as Node and React Experienced with development tools such as GIT and JIRA Understand good UI design, but prefer to stay heads down in the code Are eager to learn and use new technologies and libraries

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Responsibilities: QA validation of Web GUI and REST API features in Mist Cloud. Understand the Mist UI and API architecture to be able to improve the current design and make the system more robust Create defect and enhancement tickets in the ticket tracking system, and work on them closely with Engineering team Support regular releases of new code to customer cloud instances through staging smoke test and production sanity test Execute and automate regression test cases Recreate customer issues and work closely with Engineering Teams to drive resolution Work closely with Customer Success team to review the customer reported defects and enhance the test coverage Timely escalation of critical issues Create Technical documentation for CS and QA teams in Confluence Demonstrate ability to manage multiple projects and work calmly under pressure Demonstrate ability to work independently and to function in a team environment Minimum Qualifications: 0-1 years of related experience BE/ME/MS in CS or related discipline Strong communication skills, especially written Ability to work collaboratively and solve problems Ability to communicate project status and identify risk Strong interpersonal skills Strong programming fundamentals Proficiency in programming languages such as Python Preferred Qualifications: Hands on experience with basic UI and API troubleshooting Demonstrated track record of taking initiative and being resourceful Experience writing regression test cases Basic knowledge of JSON and Django RESTful API Prior experience with automation using Selenium Prior experience with automation using Pytest Comfortable working with different teams in a fast-paced environment Knowledge in networking related technologies

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Group Description Team is responsible of driving technology leadership in Juniper s switching products (EX and QFX,MX,TPTX), deployed in some of the world s largest enterprises and data centers. JDI is driving Juniper s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About the Position: The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. Key Responsibilities include but are not limited to: platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Experience/Qualification: BE/BTEC/ME/MTEC from reputed university/college 4+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Summary: The GTM - Financial Analyst - will be responsible for providing financial and analytical support for the Finance and Business Organization. This position will report to the FP & A Finance manager and will be responsible for analysis and reporting of financial performance. Specific responsibilities include the following: Forecasting and Planning : Working with Finance leaders to prepare the forecast and aide the planning process Reporting : Preparation of the reporting packages as per requirements for various parameters Tools - Knowledge and hands - on experience on tools like BI, Alteryx, Tableau, SAC Business reviews and Presentations : Supporting senior leadership team during monthly / quarterly business reviews Business Understanding : Excellent level of understanding of the business scenarios and experience of handling complex what-if situations on a speedy basis. Handling all adhoc queries from finance and business. Qualifications: Minimum of 4 years of FP&A experience. Highly competent in analyzing large amounts of data and drawing key insights. An ability to excel with limited direction/supervision and under ambiguous circumstances. Strong interpersonal skills are necessary to work effectively across multiple functions and with varied levels of management. Outstanding verbal and written communicator across multiple functions and levels of the organization. Education: Finance, accounting, economics or related degree; MBA preferred, but not required. Strong candidates will demonstrate the following attributes: Highly motivated self-starter who can work independently or collaborate as part of team. Superior quantitative and analytical skills. Flexible and adaptable with strong business acumen. Detail oriented, accurate and thorough. Deadline and results driven. Comfortable handling multiple and sometimes competing priorities. .

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. About the Position: End to End Solution testing which could include scale testing, migration testing in multi-dimensional testing to qualify the product to be delivered in the customer environment. Work with Customers/SE teams to analyze Customer Deployment Architectures, Network Topologies, Configs and Test Plans. Extract Customer Use Cases from requirements and test plans. Participate in design and information gathering workshops with the Customer to understand the Customer s existing solution designs and technical requirements of new solution designs. Design test plans based on customer solution requirements and Use Case Analysis. Execute test cases and create automation scripts per Use Case. Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer. Identify, troubleshoot and document issues and work with appropriate Juniper engineering resources to close problems to customer s satisfaction. Assist Creating Test Automation Frameworks, identifying tools and scripting languages. Hold technical meetings with the Customer to discuss and provide results of PDT testing. Communicate effectively with customer, account team and other internal stakeholders on overall testing and Test status. Required skills: Routers/Switches/Security Devices, and Strong IP Networking Fundamentals. MPLS, BGP, ISIS, VPN, RSVP, LDP, L3VPN, BGP, OSPF, PIM, MVPN, COS, L2 ckt, VPLS, EVPN-VxLAN. Automation, scripting in either Python/Robot framework. Desired Skills: Understanding of Enterprise Campus Architecture and Deployment. Cloud/MIST/REST API orchestration, automation and monitoring tools. Firewalls, IPSec, MAC SEC, MAC Move, GRE/IP-IP Tunnels, ACLv4/v6. Hands on experience on Juniper Router and Switches.

Job description The Junos Manageability team is responsible for the Junos Operating System Infrastructure which enables customers to easily deploy and manage Juniper devices. The team is responsible for the solution definition for the entire Junos product range and supports the solution requirements for all the Market segments (Service Providers, Data Centers, Enterprise etc.). Requirements Excellent C programming skills, with emphasis on writing scalable code. UNIX scripting skills will be an added advantage Ability to work collaboratively within a team environment of other engineers to meet aggressive goals and meet high quality standards Must have strong debugging and trouble shooting skills Must have strong skills in UNIX/Linux development Excellent verbal and written skills. Strong aptitude for learning new technologies. Differently abled are encouraged to apply for this position.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Juniper Networks is seeking a result-oriented Product Manager with expertise in Salesforce Service Cloud (SFDC) systems and applications to join the services team to drive support automation roadmap and products to join our team. The ideal candidate will be responsible for analyzing business processes, gathering requirements, and translating them into technical solutions within the SFDC ecosystem. The Business Analyst will collaborate with stakeholders, including business users, IT teams, and vendors, to deliver effective solutions that meet business needs and drive operational excellence.. Responsibilities: Collaborate with Business and Product teams to define, prioritize, and document business and functional requirements for CRM solution. Evaluate information from multiple sources, reconcile inconsistencies, and create detailed requirements for implementation. Collaborate with Internal teams to design an effective solution that depicts end to end seamless workflow Develop BRD s with written requirements, success metrics, and use-cases for new projects, guiding them from ideation to iteration. Map functional requirements to existing CRM features and functionality. Identify and document process gaps and improvements, working with SMEs. Develop a roadmap by staying informed about CRM trends and business line requirements. Define product roadmap for optimizing operations, leading agile projects for Customer Support transformation. Lead discussions across the enterprise to understand current business needs and pain points, developing optimal customer experience solutions. Define project scope, timeline, and roadmap, ensuring reporting to senior leadership. Measure and track KPIs, tying them back to OKRs, and develop strategies to meet business objectives. Required Skills/Experience: Bachelors degree in Business Administration, Information Technology, or related field. Working knowledge and experience with SFDC systems and applications. Strong understanding of business processes, workflows, and data models within the SFDC ecosystem. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) preferred. Experience in strategies, best practices for SEO content optimization Experience in developing AI/machine learning scalable Gen AI solutions Expertise in developing RESTful API s Experience with Agile methodologies and project management tools (e.g., JIRA) is a plus.

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Responsibilities Responding to customer tickets/escalations: Monitor and manage incoming customer support tickets. Prioritize and categorize tickets based on urgency and impact. Provide timely and professional responses to customer inquiries and issues. Initial investigation/resolution of customer issues: Perform preliminary analysis to identify the root cause of reported issues. Utilize debugging tools and techniques to gather relevant information. Implement quick fixes or workarounds to resolve issues when possible. Make and update Jira tickets regarding customer issues with detail: Create detailed Jira tickets for unresolved customer issues. Include comprehensive information such as steps to reproduce, logs, screenshots, and any other relevant data. Regularly update Jira tickets with progress, findings, and resolution steps. Follow up with QA/Dev teams regarding customer Jira tickets: Collaborate with QA and development teams to ensure timely resolution of customer issues. Communicate customer feedback and issue status to relevant stakeholders. Track the progress of Jira tickets and ensure they are addressed within SLA timelines. Job Requirements Strong troubleshooting skill set. Ability to diagnose and resolve complex technical issues efficiently. Experience with debugging tools and techniques. Strong analytical skills to identify root causes of problems. Has a mature attitude and is passionate towards learning and helping customers resolve their issues. Demonstrates patience and empathy when dealing with customer concerns. Eager to continuously learn and stay updated with the latest technologies. Proactively seeks out solutions and improvements. Comfortable working with multiple teams in a fast-paced environment. Excellent communication and collaboration skills. Ability to manage time effectively and prioritize tasks. Experience working in agile or cross-functional teams. Good knowledge in location-based technologies (Wi-Fi, BLE, and UWB). Understanding of how these technologies work and their applications. Experience with configuring and troubleshooting location-based systems. Familiarity with industry standards and best practices. Python scripting based on customer needs. Proficient in writing and maintaining Python scripts. Ability to automate tasks and processes using Python. Experience with libraries and frameworks relevant to the job. Educational Background: Bachelor s or master s degree in computer science, Information Technology, Electronics, Electrical Engineering, or related fields

Job description To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people It requires a consistent and committed practice, something we call the Juniper Way This position is for the TAC (Technical Assistance Centre) of Juniper for their Juniper M/T/Mx/PTX/ACX series products support Level 2 and Product Escalation support Individual Contributor Role Support Juniper M/T/Mx/PTX/ACX series products, working directly with our customers and partners Work with highly knowledgeable group of customers and partners Be an escalation point for other TAC groups within the organization Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab Manage and own critical customer escalations Facilitate, own and document communication among customers, escalation, and engineering Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business Take ownership for problem resolution, problem reproduction and escalation Be a fast learner and keep pace with newer technologies Participate in cross functional tasks such as new product development projects, create Knowledge Base and Whitepapers Help improve processes and tools Requirements Requires B in Electronics Engineering or Computer Science with 25 years of experience supporting / Designing / implementing IP networks Candidates who have extensively worked on Troubleshooting, implementation and support of large IP networks Primary Skills Excellent Customer handling and communication (verbal and written) skills Thorough understanding (Packet level) of - IP Packet flow, OSI layers Layer 3 IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS , RIP) Layer 2 technologies (Ethernet, 802 1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Understanding / Exposure / Expertise in one or more areas - MPLS, VPLS, L2 and L3 VPN MPLS Traffic Engineering, LDP, RSVP Multicast technologies NG-MVPN, PIM Perl/Unix/Expect scripting Experience: 25 yearsexperience on Troubleshooting, implementation and support of large IP networks (preferably Service Provider) Experience in directly interacting with customers (globally) highly desired Platform Knowledge: Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analyzers, testers etc (not all are required but some of these are good to have) Preferred Certifications CCNA/CCNP/CCIE, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP Juniper is an Equal Opportunity workplace and Affirmative Action employer We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic All employment decisions are made on the basis of individual qualifications, merit, and business need We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment