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1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Position: Virtual Relationship Manager Exp: 1-3 Years Shift Time: 10AM-7 PM (5days Working) Designation: Virtual Relationship Manager Location: Prestige, Shantiniketan, white Filed, Bangalore key Skills: Customer support, International Calling, Inbound calling, Outbound Calling A customer service representative's job is to provide support to customers, resolve issues, and create a positive customer experience . They may work in person, online, or over the phone. Responsibilities Handle inquiries : Respond to questions about products or services Process orders : Take orders and ensure they are processed correctly Resolve issues : Identify problems, brainstorm solutions, and implement them Manage complaints : Address customer concerns in a timely and professional manner Provide proactive outreach : Identify opportunities to upsell or cross-sell products Collect feedback : Respond to reviews and create helpful content Track KPIs : Ensure efficient customer experiences Follow company policies : Ensure customer requests are handled in accordance with company procedures Skills Communication : Be able to speak persuasively, clearly, and empathetically Problem-solving : Be able to identify problems, analyze solutions, and implement them #APPLY: #deena.p@twsol.com
Posted 3 days ago
2.0 - 7.0 years
3 - 4 Lacs
Greater Noida
Work from Office
Roles and Responsibilities: Possess technical knowledge and be adapt at all phases of the manufacturing processes. Experience in Monitoring manpower and allocating manpower at respective areas as per production requirements. Computer skills and knowledge of SAP; Microsoft Office applications, such as Power Point, Word, and Excel. Prepare daily reports such as OEE, Daily breakdown report & Daily wastage report. Controlling the wastage of material. Ability to lead and drive continuous improvement. Supervise and motivate a team of workers. Review worker performance and identify training needs. Determining quality control standards. Overall responsible for all activities in the production area. Work with managers to implement the company's policies and goals. Knowledge of TPM (JH Pillar).
Posted 2 weeks ago
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