Floor Manager

Job Description

Job Floor Manager We are currently seeking a highly skilled and motivated Floor Manager to join our team at Titan, a leading company in the Jewellery-SMR industry. As a Floor Manager, you will play a crucial role in overseeing the day-to-day operations of our store and ensuring exceptional customer service. Responsibilities: - Manage and supervise the activities of the sales team on the floor. - Monitor and maintain inventory levels to meet customer demands. - Train and develop sales associates to deliver excellent customer service. - Set sales targets and motivate the team to achieve them. - Ensure compliance with company policies and procedures. - Handle customer inquiries, complaints, and escalations in a professional manner. - Collaborate with other departments to optimize store operations. - Conduct regular performance evaluations and provide feedback to the team. : - Proven experience as a Floor Manager or similar role in the retail industry. - Strong leadership and managerial skills. - Excellent communication and interpersonal abilities. - Customer-oriented mindset with a passion for delivering exceptional service. - Ability to work in a fast-paced and dynamic environment. - Proficient in using computer systems and point-of-sale software. - Knowledge of Jewellery-SMR products and industry trends is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are a dedicated and results-driven individual with a passion for the retail industry, we would love to hear from you. Join our team at Titan and contribute to our continued success as a Floor Manager. Apply now! Work Experience Floor Manager We are currently seeking a highly skilled and motivated Floor Manager to join our team at Titan, a leading company in the jewellery industry. As a Floor Manager, you will play a crucial role in ensuring the smooth operation of our retail store and providing exceptional customer service. Responsibilities: - Oversee the daily operations of the store floor, including managing staff, inventory, and customer interactions. - Train and develop a team of sales associates to deliver excellent customer service and achieve sales targets. - Monitor and maintain the visual merchandising standards to enhance the overall store appearance. - Collaborate with the management team to develop strategies for increasing sales and improving customer satisfaction. - Handle customer complaints and resolve any issues in a professional and timely manner. - Conduct regular performance evaluations and provide feedback to the team members. - Ensure compliance with company policies and procedures, including health and safety regulations. : - Proven experience as a Floor Manager or similar role in the retail industry. - Strong leadership and management skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills to effectively interact with customers and staff. - Sound knowledge of jewellery products and industry trends. - Ability to analyze sales data and make informed decisions to drive business growth. - Exceptional organizational and multitasking abilities. - Proficient in using computer systems and point-of-sale software. - Flexibility to work evenings, weekends, and holidays as required. If you are a dedicated and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and take your career to new heights as a Floor Manager. Apply now!