Fleet Manager

Job Description

optimally,Job Title: Fleet Manager - Field Executive & Fleet Recruiter Management Company: Tata 1MG Location: Gurgaon About Us: We are seeking an experienced and results-driven Fleet Manager to lead our Rider Management efforts for the dedicated Cities of Tata 1MG. Job Summary: As a Fleet Manager, you will be responsible for building and nurturing a skilled team of riders to serve our dedicated store/FC. You will lead the recruitment, onboarding, training, and management of riders to ensure seamless delivery operations. Key Responsibilities: 1. Rider Recruitment and Onboarding: Identify and recruit talented riders who align with our organisation-specific requirements and culture. Onboarding the riders with required and verified documents. 2. Riders Training: Every onboarded rider is to be trained with all features of application and other grooming standard training for better experience of customers. 3. Team Management: Collaborate with the growth team to understand their needs and ensure seamless onboarding of riders to cater to the capacity. 4. Leadership: Lead by example and motivate the team to achieve delivery targets and exceed customer expectations. 5. Delivery Efficiency: Drive the daily live percentage of riders under your leadership to optimise delivery efficiency and reliability. 6. Rider Management: Follow up with riders and ensure they are active and performing optimally also resolving the riders' complaints, if any. 7. Fleet Management: Manage the fleet of riders assigned to your territory and ensure riders are working efficiently. 8. Retention/Attrition: Ensure the retention of riders and control the attrition. 9. Cost & Budget Management: Preparing payout models, managing fleet budgets, Commercials, Fuel costs and Timely payouts. Requirements: 1. Experience: Proven experience (5+ Years) in fleet management, rider management, or a related field. 2. Skills: Excellent leadership, communication, Rider onboarding capability, and problem-solving skills 3. Education: MBA/Master's degree 4. Preferred local candidates of Haryana 5. Must Have riders Onboarding Experience. 6. Immediate joiners preferred. What We Offer: 1. Competitive Salary: Attractive salary package. 2. Career Growth: Opportunities for career growth and professional development. 3. Dynamic Work Environment: Collaborative and dynamic work environment. If you are a results-driven leader with a passion for building high-performing teams, we encourage you to apply for this exciting opportunity.