File Transfer Specialist

File Transfer specialist is responsible for the administration and support of secure electronic file transfers for business applications.

Responsibilities:

• Oversee installation, configuration, and maintenance of IBM Sterling File Gateway
• Provides technical support to customers, vendors, programmers, and various stake holders, using IBM Sterling File Gateway.
• Ongoing monitoring of file transfers. Statistics logs from Sterling File Gateway are reviewed for successful completion.
• Troubleshoots problems encountered when file transfers are unsuccessful preferably pro-actively.
• Participate in projects to support system software, provide functionality, or implement new transfer requests.
• Manage event rules for file transmissions.
• Maintain SSH keys, SSL certificates and encryption keys on required systems.
• Maintains vendor, customer, and provider relationships.
• Work will be based on Europe business hours and participates in 24 X 7 on-call rotation.

Technical Skills:

• Expert knowledge and work experience using application - IBM Sterling File Gateway
• Experience in working with Windows server, Unix/Linux platforms and writing shell scripts and with XML and web services.
• SQL or any DB Knowledge (executing queries, database navigation)
• Provides technical support to customers, vendors, programmers, and various stake holders, using IBM Sterling File Gateway.
• Installing/patching the IBM Sterling File Gateway.
• Experience on various B2B communication protocols such as FTP, FTPS, SFTP, HTTP, HTTP/S, AS2 etc.
• Experience in using cloud products like configuring load balancer, provisioning server, network configuration etc.

Good to have:

• ITIL certification and experience in working using Agile methodologies.
• IBM Sterling Connect:Direct knowledge
• Familiarity with Powershell scripts
• Knowledge on automation framework/language/engine like ansible
• Knowledge on IBM Control center, secure+, secure proxy, perimeter servers.
• Knowledge on Rest API services offered by IBM MFT suite for the product maintenance.
• Experience in working with Kubernetes, Storage (blob/aws s3) and other cloud deployments