277 Field Collections Jobs - Page 3

Position: Assistant Manager / Deputy Manager Department: Collections Experience Required: 1 to 2 years Product Exposure: Business Loans, Invoice Discounting, Machinery Loans, etc. Preferred Joining: Immediate joiners or candidates with a notice period of up to 30 days

Designation : Sales & Collection Officer Call or visit customers to remind them to pay EMIs Collect money by card, fingerprint, or cash and keep it safe Help customers take gold or personal loans Complete monthly loan sales and renewal targets Required Candidate profile • 10th / 12th Pass , Graduate • FRESHERS • Min.1 Year of exp. in Any Sales / Collection / Gold Loan / Personal Loan Sales • Good Communication skills Call or WhatsApp : 9081369513 HR Afsana Perks and benefits Hike + Incentives + PF + Promotions + Insurances

Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation

Urgent Requred Candidates for collection Executive Location Jaipur Salary 14K In Hand +2K Fuel

JOB DESCRIPTION Job Title: Collection Manager Team Handling Department: Collections & Recovery Location: Gurgaon Reports To: Head of Collections Experience: 6–10 years in collections with legal exposure Qualification: Graduate in any discipline; LLB mandatory or preferred Job Purpose: The Collections Manager - Legal & Team Lead will be responsible for overseeing and managing the end-to-end legal collections process for a designated portfolio, leading a team of collections professionals, and ensuring adherence to all legal and regulatory guidelines. This role is critical in maximizing recoveries, minimizing delinquencies, and mitigating legal risks through effective strategy implementation, team management, and legal expertise. Key Responsibilities: 1. Team Leadership & Management: Create, train, mentor, and motivate a team of collections executives/officers, providing clear objectives and performance targets. Conduct regular performance reviews, identify training needs, and foster a high-performance culture within the team. Provide guidance and support to the team on complex collection cases, legal procedures, and negotiation strategies. Monitor team productivity, ensure adherence to processes, and implement measures to improve efficiency and success rates. 2. Legal Collections Strategy & Execution: Develop, implement, and refine legal collections strategies for various loan products (e.g., retail loans, business loans, secured/unsecured loans) to maximize recovery rates and minimize losses. Oversee and manage all legal actions related to debt recovery, including but not limited to: Negotiable Instruments Act (NI Act), particularly Section 138 (Cheque Bounce cases): Initiation, tracking, and follow-up of criminal proceedings. SARFAESI Act (Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act): Handling secured asset repossessions, auctions, and legal compliances. Debt Recovery Tribunal (DRT) and Civil Suits: Filing and managing cases for larger defaults. Insolvency and Bankruptcy Code (IBC): Understanding and navigating the insolvency process for corporate and individual debtors. Arbitration & Conciliation Act: Managing arbitration proceedings for recovery. Lok Adalat and other alternative dispute resolution mechanisms: Driving amicable settlements. Coordinate with empaneled law firms, external legal counsels, and recovery agencies, ensuring timely and effective action on legal cases. Review and analyze legal documents, court orders, and settlement agreements. Prepare legal notices, affidavits, plaints, written statements, and other legal documents as required. 3. Portfolio Management & Performance: Own the legal collections portfolio, tracking key metrics such as recovery rates, cost of recovery, and portfolio quality (NPA reduction). Analyze collection data, identify trends, and develop actionable insights to improve legal recovery strategies. Implement robust internal controls and monitoring mechanisms to ensure compliance and mitigate operational risks. Prepare and present regular reports on legal collections status, performance, and key challenges to senior management. 4. Legal Compliance & Risk Mitigation: Ensure all collection activities, processes, and legal actions strictly comply with relevant Indian laws, including banking laws, consumer protection acts, RBI guidelines, and internal policies. Stay updated on legal changes, amendments, and court pronouncements affecting debt recovery and collections. Liaise with the internal legal and compliance departments to integrate policy changes and ensure legal soundness of all collection practices. Proactively identify potential legal risks and develop strategies to mitigate them. Conduct due diligence on cases escalated for legal action to ensure legal viability and minimize litigation risk. 5. Stakeholder Management: Collaborate effectively with internal departments such as Credit, Risk, Operations, Sales, and Compliance to streamline collection efforts and resolve complex cases. Maintain professional relationships with external stakeholders including law enforcement agencies, court officials, and debt recovery tribunals. Engage in negotiations with delinquent customers, providing legal perspectives to reach amicable settlements when appropriate. Qualifications: Mandatory: Bachelor of Laws (LLB) from a recognized university. Preferred: Post-graduate qualification in Law (LLM). Minimum 7-12 years of experience in collections, with a strong focus on legal recovery, in a bank, NBFC, or ARC. At least 3-5 years of experience in a team-leading or managerial role within collections. In-depth knowledge of Indian debt recovery laws and regulations, including NI Act, SARFAESI Act, DRT Act, IBC, Civil Procedure Code, Criminal Procedure Code, and relevant consumer protection laws. Proven track record of achieving legal recovery targets and managing a large portfolio. Excellent leadership, team management, and interpersonal skills. Strong negotiation, communication (verbal and written), and presentation skills. Analytical mindset with the ability to interpret legal documents and financial data. High ethical standards and ability to handle sensitive information with discretion. Proficiency in MS Office Suite and collections management software. Role & responsibilities Preferred candidate profile

Position: Field Executive - Operations (Male Candidates Only) Locations: Mumbai Reporting to: Manager- Operations Salary Range: 3L to 4L per annum Note: This role requires working Monday to Saturday, from 7 am to 4 pm. It involves field operations and requires the individual to have their own bike and a valid vehicle license. Overview: Field Executive - Operations is responsible for performing administrative and execution tasks to support the organization's daily operations. The Field Execut must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Responsibilities: Responsible for handling operations related to the backend by coordinating with clients & Inhouse. Manage the Backend process such as Appointment Confirmations, Reports, Escalations & Executions. Responsible for End to End backend support to operations enquiries, Confirmation follow-ups with Clients, SOD & EOD Report preparation, logistics, weekly reports. Working closely with Clients, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. Build and develop relationships with the existing and new Clients. Career Opportunities & Benefits: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, Incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must-have skills: High school diploma or Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation.

Collection Manager-Ludhiana/Individual Roll CTC-7.50 LPA Expertise required. He is able to execute Sec 9 for repossession Able to execute Summon/BW/NBW One man show- Without team profile Able to understand machine product Able to understand legal -(138, Sec 9, sarfaesi act and police complaint ) For Suitable candidate you can find from Commercial vehicle , Machine. Send CV rahul.tiwari@efl.co.in

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine

Hiring Locations - Darbhanga / Muzaffarpur Preferred candidate profile 2 years of experience for 12th Pass candidate. 1 yr of experience for a graduate in secured loan collections. DRA Certification. Understanding of the documents of the Secured Loans Knowledge of various strategies for recovery of secured loan. Interested candidates Please share resume - subham.gupta956@ujjivan.com

Role & responsibilities Visit customers in the field to collect pending loan repayments. Explain outstanding dues, EMI structure, and consequences of non-payment. Negotiate and convince borrowers for timely payments. Update collection status and remarks in the system daily. Coordinate with telecallers and back-office teams for follow-ups. Verify addresses and documents if required. Ensure collections are in line with company policies and timelines. Maintain professional conduct while dealing with customers. Preferred candidate profile :- Experience in loan collections, preferably in NBFCs or payday loan companies Familiar with field recovery processes for salary loans, personal loans, or short-term loans Comfortable with daily field visits and travel within assigned areas Good negotiation and communication skills Basic understanding of EMI calculations and recovery terms Should own a smartphone and preferably a two-wheeler Local language fluency is a must Perks and benefits Fixed monthly salary Performance-based incentives Travel allowance (as per company policy) ESIC & PF benefits (as per eligibility) On-the-job training and support Opportunity for growth and promotion within the company Friendly and supportive work environment

Roles and Responsibilities Manage field collections by visiting customers, identifying delinquent accounts, and recovering outstanding amounts. Conduct door-to-door visits to collect payments from borrowers who have defaulted on their loan repayments. Identify potential risks and escalate issues to senior management for further action. Maintain accurate records of all interactions with customers during field collections. Ensure compliance with company policies and procedures related to debt recovery.

Roles and Responsibilities Manage cash collection from customers on behalf of the company. Conduct field collections to recover outstanding debts. Ensure timely payment of loan amounts due to the bank. Maintain accurate records of all transactions and communications with customers. Identify potential issues and escalate them to senior management for resolution.

Roles and Responsibilities Manage cash collection from customers on behalf of the company. Conduct field collections to recover outstanding debts. Ensure timely payment of loan amounts due to the bank. Maintain accurate records of all transactions and communications with customers. Identify potential issues and escalate them to senior management for resolution.

Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

This Opportunity is with a leading NBFC company for their office in Jammu & Hanumangarh locations Role: Collection Manager Experience: 3 - 9 Years Job Description: Roles & Responsibilities: Responsible for achieving bucket wise Budgeted targets assigned for NPA Bucket as may be defined from time to time. Effective agency Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Appointment / Renewal of agencies & Driving agency efficiency and productivity. Ensure high level of integrity with external agencies. Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end abide by the policies of the company Updating of feedback in collection module, updating of money receipts in collection module and updating of seizure entries / legal entries in collection module System upload of trails/ feedback and necessary entries with 100% coverage and timely updating adherence to implement HFCL policies and process at Agencies. Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback Liaison with legal/ law enforcing authorities for speedy collections and repossessions on accounts and document the same through trails/feedback updating in the Collection system. Visit to tough/chronic cases with the collectors / agency supervisor, reviewing and guiding the agency team also entertain walk in customers for any queries on collection issues and negotiating for settlement amounts with the customers. Check on identifying/updating the negative areas and ensuring Remittance of money from channels within stipulated time frame Ensure updating of database for account holders change of address, allocation and trail updating management at DCAs, periodic audit of collectors / receipts and reconciliation. Training & Development for self and agencies / team. All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Ensure all payments collected by the Agencies to be deposited within the time frame laid out as per the process, no deviation on timely deposition of collected amount. Required Skillset: Financial Statement understanding and analysis. Strong understanding of Financial industry, good ability with financial statement analysis Relationship strength in building and managing relationships at senior level people. Stakeholder management, maturity, and relationship flair to build and nurture senior levels relationships. Strong Verbal & Written Communication. Experience: 4+ Years of experience candidates from relevant field/industry (NBFC / Banking) will be preferred. Qualification: Any Graduate - Full Time Interested Candidates can share their CV's at priyal@topgearconsultants.com

Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Role & responsibilities Responsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and payments Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers Verify all bills/invoices as per Blue Dart norms prior to forwarding to clients Ensure timely dispatch of bills to customers as per schedule Follow up with customers for bill receipt Customize bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc. Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date Work closely with the sales teams to ensure timely collections from customers as per the raised bills Follow up with customers in cases of pending payments / short payments / part payments Report reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis

About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi? Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customers address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 6 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visit

The Collection AM is responsible for overseeing the daily operations of the collections team Ensuring effective collection strategies and achieving financial targets. The AM will lead, mentor, and motivate team members Supervise a team of collectors Required Candidate profile Minimum of 3 years of experience in collections or a related field, with at least 1 years AM Strong understanding of collection laws Proven track record of meeting or exceeding performance targets

Qualification: Graduation is not mandatory Experience: Minimum 6 months experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Job Title: Collection Manager Location: Mysuru, Karnataka About Us: Techfino Capital Private Limited is a leading Non-Banking Financial Company (NBFC) specializing in innovative financial solutions tailored to our clients' diverse needs. With a strong commitment to fostering a culture of excellence, innovation, and customer-centricity, we are redefining how financial services are delivered as a critical member of our leadership team. Job Description: The Collection Manager will be responsible for overseeing and managing the collections team, ensuring the recovery of outstanding debts while maintaining strong customer relationships. This role demands a strategic thinker with hands-on leadership and operational execution capabilities. The Collection Manager will drive collection targets, minimize delinquency, and ensure compliance with regulatory guidelines and company policies. Key Responsibilities: Lead, train, and manage a team of Collection Executives for field and tele-calling operations. Develop and execute collection strategies for different customer segments and aging buckets. Monitor daily performance of the team, track recovery targets, and ensure adherence to collection processes. Analyze collection data and MIS reports to identify trends, challenges, and opportunities for improvement. Collaborate with the credit, risk, and legal departments for escalation and legal proceedings when necessary. Adhere to company policies, legal requirements, and reporting guidelines during collection activities. Address and resolve customer disputes or queries regarding their accounts promptly and professionally. Maintain accurate records of collections, reconciliations, and customer interactions. Provide timely updates to senior management on team performance and portfolio health. Qualifications: Minimum: 3 - 6 years in collections/recovery, preferably in an NBFC or financial institution, with at least 1 2 years in a supervisory role. Education: Bachelor’s degree in Business Administration, Finance, or related field. MBA is a plus. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Knowledge of collection tools, legal aspects of recovery, and familiarity with regional markets. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Excel and collection CRM systems.