Posted:4 days ago|
Platform:
On-site
Full Time
Behavioral | Microland Skills | Customer Centricity
Technology | IT Technical Support Activities | Second Line Support
Behavioral | Aptitude | Tasks Related Skills
Functional | IT Operations Management | Operational Procedures
Behavioral | Language Proficiency | English
Any Graduate
Technology | IT Certifications | Any Certification
Skill Required:
- Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
- Fault Resolution-Test and fix faulty equipment
- Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
- Applications-L1 support for all application related issues
Microland
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