Executive

1. ATM Monitoring

   : Oversee and monitor ATM operations at the regional level to ensure smooth functioning.

2. 24x7 ATM Uptime Management

   : Ensure that all ATMs operate round the clock by coordinating with local bank officials for any issues or support.

3. Vendor Coordination

   : Communicate and coordinate with all vendor partners (custodians and service engineers) to resolve any major issues related to ATM functioning.

4. Issue Escalation & Resolution

   : Act as the central point of contact for escalating unresolved or critical ATM-related problems and ensure timely resolution.

5. Billing & Payments

   : Prepare and share monthly invoices with the CMC Bank Regional Officer and follow up for payment processing

Desired Candidate Profile

• 0-1 year of experience in a similar role (customer service or operations).
  
• Strong coordination skills with ability to manage multiple tasks simultaneously.
  
• Excellent written communication skills for preparing clear reports and emails.
  
• Proficiency in basic computer applications such as Microsoft Office Suite (Word, Excel) is required.
  

• Immediate joiner