Employee Relations Investigator

Position Summary:

We are seeking a detail-oriented and highly professional Employee Relations Escalation Investigator to manage, investigate, and resolve complex and sensitive employee relations matters across the organization. This role is responsible for handling escalated cases such as workplace misconduct, harassment, policy violations, and conflict resolution, while ensuring fairness, consistency, and compliance with internal policies and applicable labor laws. The ideal candidate will possess excellent investigative skills, discretion, and the ability to work with employees at all levels of the organization.

Key Responsibilities:

• Serve as the primary point of contact for escalated employee relations cases from across the organization.
• Conduct thorough, impartial investigations into complaints involving harassment, discrimination, misconduct, policy violations, and other workplace issues.
• Collect, assess, and document evidence including interviews, written statements, and supporting documentation.
• Collaborate with internal HR, Legal, Compliance, and business leaders to recommend appropriate actions based on findings.
• Maintain detailed and confidential case records using internal case management systems.
• Ensure consistent application of company policies and alignment with applicable labor laws and ethical standards.
• Prepare and present comprehensive investigation reports outlining findings and conclusions.
• Provide guidance to HR Business Partners and managers on handling employee concerns and navigating difficult situations.
• Remain up-to-date with changes in employment laws and employee relations best practices.

Required Qualifications:

• Bachelor’s degree in Human Resources, Law, Business Administration, Psychology, or a related field (Master’s or HR certifications preferred).
• 1+ years of experience in employee relations investigation or any related field of investigation, workplace investigations.
• Strong knowledge of employment and labor laws (e.g., POSH Act, Industrial Disputes Act, Shops & Establishment Acts, etc.).
• Proven ability to manage sensitive and high-stakes investigations with neutrality and professionalism.
• Excellent verbal and written communication skills, including the ability to draft clear, concise reports.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with HRIS systems, documentation tools, and Microsoft Office Suite.

Preferred Skills:

• Conflict resolution and mediation techniques.
• Training or certification in conducting workplace investigations or POSH compliance.
• Experience working in large, matrixed organizations or across multiple locations.
• Understanding of organizational behavior or workplace psychology.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

• Fixed shift
• Monday to Friday
• Morning shift

Work Location: In person

Application Deadline: 25/07/2025
Expected Start Date: 15/08/2025