EMEA Settlements - Assistant Manager

Primary responsibilities of the team includes:

Timely action with regards to input or releasing payments to minimize any risk or impact to clients accounts

Timely resolution of nostro breaks

Mitigation of operational and reputational risk by escalating issues in a timely and efficient manner

Liaising with clients and other internal support functions for resolving issues pertaining to wire transfers

Responsibilities

Key Responsibilities:

• Responsible for ensuring wire transfers as per clients advice are processed in a timely manner by:
  • Ensuring payments are instructed and released from the system in a timely basis
  • Liaising with internal teams, agents and client representatives for payment related issues

• Responsible for solving Nostro reconciliation breaks on a timely basis:
  • By investigating and, where possible, clearing all reported nostro breaks
  • By investigating and solving accounting breaks raised by Control & Accounting teams
  • Escalating items that represent operational risk to the direct Manager

• Contribute to the minimizing costs & operational risk:
  • By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk
  • Monitors and take appropriate actions in case of market risks (buyins)
  • By seeking to improve STP rates at our custodians so reducing cost, by updating static data as and when necessary
  • By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules
  • If necessary, using the escalation process when operational risk is detected

• Contribute to the overall successful running of the process:
  • By maintaining close relationships with client reps and sales and escalating problems to them promptly where required
  • By maintaining good working relationships with domestic agents and custodians
  • By communicating with, and assisting, other operational departments where needed
  • Ensuring direct Managers are kept informed of any potential problems & issues where appropriate.
• Process improvements and IT enhancements
  • Contribution to projects related to the efficiency of the processes and systems
  • Proposing new developments or improvements in the existing chain in order to secure the processes and reduce the operational risk

• Ability to analyse, organize and report efficiently.
• Flexibility on working methods and changing international environment.
• Rigorous and reactive in order to face pressure and reach excellence anytime
• Diligently follow the set procedures and Compliance policies
• Strong knowledge of SWIFT payments such as MT202, MT 103, financial markets and products, and easiness/expertise in dealing with Excel.
• English speaker

Minimum of 2 years experience

Skills Referential

Behavioral Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Ability to collaborate / Teamwork

Communication skills - oral & written

Attention to detail / rigor

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 2 years