Educational Counselor (WORK FROM OFFICE)

0 - 1 years

0 Lacs

Posted:4 days ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to potential leads to promote e-Learning (BrightChamps’ EdTech platform) and schedule demo classes.
  • Handle outbound calls, providing information and resolving queries about demo sessions.
  • Build rapport with leads, and guiding them through onboarding and enrollment for a smooth experience.
  • Schedule demo classes based on lead preferences and ensure timely follow-ups & rescheduling.
  • Accurately document all interactions, feedback, and requirements in the CRM system.
  • Collaborate with cross-functional teams to improve lead conversion and customer satisfaction, sharing insights to enhance internal processes.

Qualifications & Skills:

  • Strong command of English (both spoken and written).
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple tasks efficiently in a fast-paced setting.
  • Detail-oriented with good organizational skills.
  • Basic proficiency in computer applications and CRM systems.
  • Preferred candidate from Edtech / Sales / Promotion Background but is not mandatory.

Additional Details:

  • Working Days: 6 days a week (Sunday’s Off)
  • Shift Timing: Day Shift (8.00am to 5.00pm)
  • Location: 5 mins walk from Vasai (W) Station

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Paid sick time

Ability to commute/relocate:

  • Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Sales: 1 year (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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