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10.0 - 14.0 years

16 - 27 Lacs

Bengaluru

Hybrid

Role & responsibilities Description Good experience in full end-to-end SAP Commerce Cloud (Hybris) implementation projects. Good architectural experience in building scalable e-Commerce platforms based on SAP Commerce Cloud. Hands on development experience in SAP Commerce Cloud (Hybris) e-Commerce platform (B2C). Develop e-Commerce solutions as per client requirements on SAP Commerce Cloud (Hybris) platform. Develop Digital Consumer experiences based on a foundation of SAP Commerce Cloud (Hybris). Design and develop awesome features such as product search & navigation, order management, promotions , back office customization, etc. Diagnose and resolve technical problems related to SAP Commerce Cloud (Hybris) implementation. Provide inputs and direction to associates in the team on design and implementation Develop applications following defined quality standards by using industry's best practices. Collaborate with peers to define implementation processes and quality gates and standards. Skills Strong exposure in Java Web Application Development and/or related technologies. Progressive experience with Java, J2EE, Spring Framework, and Design patterns Commerce Cloud Certification will be an added advantage Expertise in API technologies such as Rest Web Services Previous experience writing unit tests with JUnit, Spock framework, Mockito, or PowerMock Knowledge of markup languages such as JSON and YAML Knowledge of design and object-oriented programming (OOP) Experience in the Spring Framework Good to have knowledge in Spring Boot, GraphQL and Microservices Preferred candidate profile : Bangalore Location, Immediate or 15 Days Joiners Only

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5.0 - 10.0 years

30 - 40 Lacs

Mumbai

Work from Office

POSITION SUMMARY: We are seeking a results-driven Key Account Manager (KAM) to manage and grow relationships with our major pharmacy accounts. The ideal candidate will be responsible for developing strategic partnerships, driving sales growth, and ensuring seamless account management for key clients in the pharmaceutical sector. YOUR TASKS AND RESPONSIBILITIES: Account Management & Business Development Develop and maintain strong relationships with key pharmacy accounts, including large retail chains, wholesalers, and e-pharmacy players. Drive business growth by identifying and leveraging new opportunities within existing accounts. Negotiate long-term agreements and annual business plans with key clients. E2E accountability for growing sales with account , right from PO generation, supply chain coordination, timely product availability as well as tracking POD and on time payment. Sales & Revenue Growth Achieve assigned sales targets and profitability goals for key accounts in line with brand objectives. Monitor and analyze sales performance, market trends, and competitive activities to optimize strategies. Work closely with internal teams (marketing, supply chain, regulatory) to align business objectives and deliver value-added solutions to customers. Customer Relationship Management Act as the primary point of contact for key accounts, ensuring high levels of customer satisfaction and engagement. Develop and execute Joint Business Plans (JBP) with customers to enhance partnerships. Address client concerns and resolve issues in a timely manner. Market Intelligence & Reporting Track competitor activities, pricing strategies, and market developments to refine business approaches. Provide regular reports and insights on account performance, sales trends, and opportunities. Collaborate with cross-functional teams to drive strategic initiatives. WHO YOU ARE: Education: Bachelors degree in Business, Pharmacy, Life Sciences, or a related field (MBA preferred). Experience: 5+ years of experience in key account management, sales, or business development in the pharmaceutical or healthcare industry. Industry Knowledge: Strong understanding of the pharma supply chain, distribution models, and regulatory landscape. Excellent negotiation, communication, and relationship-building skills. Analytical Ability: Proficiency in data analysis, sales forecasting, and strategic planning. Comfortable using CRM software, sales analytics tools, and Microsoft Office Suite. Prior experience handling large pharmacy chains, hospital networks, or institutional accounts. Knowledge of market dynamics in prescription, OTC, and generic drug segments. Exposure to trade marketing and category management strategies in pharma retail. Job Location: Sun House, Mumbai

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3.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

iHI Warm Greetings from Rivera Manpower Services, Hiring: Fraud & Collections Sr. Associate | Global Retail Process Location: Bengaluru (Work from Office) Shift: Rotational (Including Night Shifts) Experience Required: Minimum 36 months in Customer Service / Collections / Fraud Mitigation Job Type: Full-time Work Level: WL1 Frontline Role Industry: BPO / Shared Services / Online Retail Support Client: Leading Global Retail Brand Job Overview: We are hiring Fraud & Collections Sr. Associates for a global retail process. This role focuses on fraud prevention, collections, and ensuring customer satisfaction by providing timely resolutions through voice and non-voice support channels. Key Responsibilities: Assess and approve customer applications based on credit and fraud risk guidelines Identify and mitigate fraud risks using internal tools and market intelligence Handle inbound and outbound collection calls for customers in arrears Recommend credit limits and payment terms for new and existing customers Support customer care teams in resolving sensitive or complex cases Stay updated on fraud trends and recommend process improvements Maintain compliance with internal credit policy and external regulations Ensure accurate documentation of customer interactions Candidate Requirements: Minimum 36 months of relevant experience in fraud control, collections, or customer service Experience in online/mobile/telecom support preferred Strong communication and negotiation skills Ability to work under pressure and handle escalated situations Familiarity with fraud detection tools and credit assessment techniques Flexible to work in 24/7 rotational shifts How to Apply:Call or WhatsApp to book your interview slot: 9986267393 / 7829336034 / 9380300644

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata, Visakhapatnam, Kanpur

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Vadodara Must have good communication in English 5 Days working Salary 19K to 35K Regards Prashant 9016149123 Call me to get a quick response

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5.0 - 10.0 years

20 - 35 Lacs

Bengaluru

Remote

Role Role : Site Reliability Engineer (SRE) Location : Remote Work Hours : US Working Hours (Weekends on Rotation Basis) Upsmart Solutions At Upsmart Solutions, were focused on delivering high-performing digital solutions backed by strong engineering teams. Were looking for a skilled and proactive Site Reliability Engineer (SRE) to support and enhance the performance of systems that impact thousands of users on both buyer and seller sides. This role is ideal for someone with prior experience in high-traffic e-commerce and/or video platforms like Twitch, Whatnot, etc. You will collaborate with cross-functional teams to troubleshoot issues, build reliable systems, and maintain high availability. A strong background in Java and NodeJS is essential, along with excellent communication skills and a customer-first mindset. Objectives of this role: Ensure high availability, reliability, and performance of production systems. Handle escalated technical issues impacting users and vendors, driving quick and lasting resolutions. Collaborate with Engineering teams to improve observability, alerting, and system robustness. Own incident management, postmortems, and RCA documentation. Continuously improve automation for monitoring, deployment, and infrastructure. Key Responsibilities: Monitor system performance and troubleshoot production issues. Manage infrastructure reliability for platforms built on Java and NodeJS. Collaborate with development teams to optimize applications for scale and performance. Build internal tools for improved operational efficiency. Provide on-call support during US hours and on a rotational weekend basis. Maintain detailed records of incidents, fixes, and preventive measures. Required Skills and Qualifications: Minimum 5 years of experience in SRE or DevOps roles. Hands-on expertise in Java and NodeJS . (Mandatory) Prior experience supporting e-commerce or video streaming platforms . Proven troubleshooting experience across frontend, backend, and infrastructure layers. Strong grasp of system design, scalability, and observability. Excellent verbal and written communication skills. Preferred Skills and Qualifications: Experience with cloud platforms (AWS, GCP, or Azure). Familiarity with CI/CD pipelines, Docker, Kubernetes, and monitoring tools (Grafana, Prometheus, etc.). Incident response and RCA reporting experience.

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6.0 - 10.0 years

6 - 10 Lacs

Kochi, Hyderabad, Amritsar

Work from Office

Drive sales across GT/MT,ECom ,QCom ,Retail channels to maximize product visibility, availability and market penetration.Geographical distribution expansion to boost sales cultivate, expand partner base, maintain cordial relationship with partners. Required Candidate profile Results-oriented Sales Professional with 7 years+ of experience driving revenue growth and expanding market share in General Trade, Modern Trade and E-commerce in FMCG/Food additive industries.

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: swathi 8884496983 swathi.rivera@gmail.com Grab this opportunity to work with a global brand and grow your career in international customer service!

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: 7829336202 / 7829336034 / 9380300644 / 9986267393 Grab this opportunity to work with a global brand and grow your career in international customer service!

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3.0 - 8.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Hi, Greetings from Avani Consulting!! We have job opportunities with FMCG Company for the Implant Executive (SCM) position, Bangalore Location. Position- Implant Executive(SCM) Work Experience: +3 in E Commerce Qualification: Graduate Location: Bangalore Key Responsibility Area a. Achieving Target Fill rate for assigned categories and Accounts. b. Master Issue Resolution by coordinating between KAMs, CDMs, and internal & external MDM teams. c. Correct Assortment has to be maintained at Account end to get correct POs. d. Coordinate with logistics and Branch teams to get appointments or align for Fixed days of Shipment with Account. e. Daily working from WS has to monitored i. Take amendments for EAN, BC, MRP mismatch for open Pos. ii. Coordinate with Supply planning team to ensure stock availability against POs. iii. PO extension if required. iv. Correct SAP mismatch issues if any. f. Reconcile Fill Rate weekly/monthly after end of month with Account Category SC team. g. Maintaining & Updating Linking Listing tracker of articles including NPI. h. Update the Master data for articles with correct EAN codes and SSKUs as per Business plans. i. Connect with Account to understand operation pain points and help resolve with correct stakeholder. j. Onboarding in SAP for new customers. k. Track in stock availability with coordination with SC team and Account. If interested, kindly send your updated resume on whatsapp @ 7015954549 with the below details 1. Current CTC: 2. Expected CTC: 3. Notice Period: 4. Current Location: 5. Ready for Bangalore Location: 6. Total Experience 7. Relevant Years of Experience in E Commerce: 8. Relevant Years of Experience as Implant Profile: 9. Relevant Years of Experience in SCM: 10. Relevant Years of Experience in Products: 11. Experience in Manufacturing Industry: 12. Current company: 13. Qualification: 14. Reason for change: Regards Shweta Gupta

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3.0 - 8.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Hi, Greetings from Avani Consulting!! We have job opportunities with FMCG Company for the Implant Executive (SCM) position, Bangalore Location. Position- Implant Executive(SCM) Work Experience: +3 in E Commerce Qualification: Graduate Location: Bangalore Must have experience in Manufacturing Industry Key Responsibility Area a. Achieving Target Fill rate for assigned categories and Accounts. b. Master Issue Resolution by coordinating between KAMs, CDMs, and internal & external MDM teams. c. Correct Assortment has to be maintained at Account end to get correct POs. d. Coordinate with logistics and Branch teams to get appointments or align for Fixed days of Shipment with Account. e. Daily working from WS has to monitored i. Take amendments for EAN, BC, MRP mismatch for open Pos. ii. Coordinate with Supply planning team to ensure stock availability against POs. iii. PO extension if required. iv. Correct SAP mismatch issues if any. f. Reconcile Fill Rate weekly/monthly after end of month with Account Category SC team. g. Maintaining & Updating Linking Listing tracker of articles including NPI. h. Update the Master data for articles with correct EAN codes and SSKUs as per Business plans. i. Connect with Account to understand operation pain points and help resolve with correct stakeholder. j. Onboarding in SAP for new customers. k. Track in stock availability with coordination with SC team and Account. If interested, kindly send your updated resume on whatsapp @ 7015954549 with the below details 1. Current CTC: 2. Expected CTC: 3. Notice Period: 4. Current Location: 5. Ready for Bangalore Location: 6. Total Experience 7. Relevant Years of Experience in E Commerce: 8. Relevant Years of Experience as Implant Profile: 9. Relevant Years of Experience in SCM: 10. Relevant Years of Experience in Products: 11. Experience in Manufacturing Industry: 12. Current company: 13. Qualification: 14. Reason for change: Regards Shweta Gupta

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3.0 - 8.0 years

3 - 6 Lacs

Pune, Mumbai (All Areas)

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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3.0 - 8.0 years

3 - 6 Lacs

Thane, Pune, Mumbai (All Areas)

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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3.0 - 8.0 years

3 - 6 Lacs

Bengaluru

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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3.0 - 8.0 years

3 - 7 Lacs

Gurugram

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! Minimum 1 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators. Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am) Location- Bellandur, Bangalore Roles and Responsibilities: Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management. Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated. Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required. Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics. Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am) Regards, Deepa : 9380300644 Rivera Manpower Services

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3.0 - 8.0 years

3 - 6 Lacs

Pune

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact Swathi 8884496983 (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.5LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, swathi 8884496983 Rivera Manpower Services

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1.0 - 4.0 years

1 - 6 Lacs

Bengaluru

Work from Office

Roles & responsibilities: Create and execute comprehensive advertising strategies aligned with the brand's ecommerce objectives. Utilize various advertising platforms (e.g., Marketplace Ads- Amazon, Walmart +Target Ads) to maximize reach and impact.

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0.0 - 5.0 years

1 - 2 Lacs

Thane

Work from Office

HSC Freshers can apply, No Sales No Targets Easy Selection Work from office Pick up and drop from thane station Rotational day shift Inbound voice Process Required Candidate profile If interested then call or whats app Sujal @ 9867369341

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0.0 - 2.0 years

3 - 6 Lacs

Hyderabad

Work from Office

WHAT YOU DO - *To do brand representation for fortune 500 clients *Training/Developing other associates *Sales & Marketing Management. *Become better with gaining and transform yourself into a Brand Manager. CALL OR WHATSAPP HR TINA-7207835467 Required Candidate profile *Dynamic & Hardworking Freshers *Inter-personnel skills and Communication skills *Graduate & Post Graduate Freshers *Freshers willing get trained in all the areas of management *Immediate Starters Perks and benefits *NO TARGET / NO BOND *LOOKING FOR ACTION TAKERS

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3.0 - 8.0 years

3 - 6 Lacs

Thane, Pune, Mumbai (All Areas)

Work from Office

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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1.0 - 4.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services! We are hiring for a leading E-commerce Customer Support Voice Process in US shifts with one of the top global brands! If you're passionate about customer service and looking to build a career with a dynamic and fast-growing e-commerce leader, this is the opportunity for you. Role: Customer Support Executive Voice (E-commerce) Location: Kormangala Shift: US Shifts (Night Shift) CTC: Up to 6 LPA + Attractive Incentives Joiners: Immediate Joiners Preferred Work Mode: Work from Office Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred. Call and book your interview slots now! Contact: 7829336202 / 7829336034 / 9380300644 (Available 10 AM 6 PM, Monday to friday) We look forward to helping you take the next step in your career! Team Rivera Manpower Services

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata, Visakhapatnam, Kanpur

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 19K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Minakshi 7046603747 Call me to get a quick response

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.

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Exploring E-commerce Jobs in India

The e-commerce industry in India has been booming in recent years, creating a plethora of job opportunities for job seekers. With the rise of online shopping and digital transactions, companies are constantly looking for skilled professionals to drive their e-commerce operations.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of e-commerce companies and offer a wide range of job opportunities for aspiring professionals.

Average Salary Range

The average salary range for e-commerce professionals in India varies based on experience and expertise. Entry-level positions such as e-commerce executive or analyst can start at around INR 3-5 lakhs per annum, while experienced roles like e-commerce manager or specialist can earn anywhere between INR 10-20 lakhs per annum.

Career Path

A typical career path in e-commerce may include roles such as E-commerce Executive, E-commerce Specialist, E-commerce Manager, and E-commerce Director. As professionals gain experience and expertise, they may progress to higher positions with more responsibilities and leadership roles.

Related Skills

In addition to e-commerce knowledge, professionals in this field may benefit from having skills in digital marketing, data analytics, supply chain management, and customer relationship management. These skills can complement e-commerce expertise and make professionals more versatile in the industry.

Interview Questions

  • What is the difference between e-commerce and m-commerce? (basic)
  • How do you optimize product listings for better search visibility? (medium)
  • Can you explain the importance of payment gateways in e-commerce? (medium)
  • How do you handle customer complaints and returns in an e-commerce setting? (basic)
  • What are the key metrics you would track to measure the success of an e-commerce campaign? (medium)
  • How would you approach launching a new product on an e-commerce platform? (advanced)
  • What are some common challenges faced by e-commerce companies in India? (medium)
  • How do you ensure data security and privacy in e-commerce transactions? (advanced)
  • Can you explain the concept of multi-channel selling in e-commerce? (medium)
  • How would you handle a situation where a customer's payment fails during checkout? (basic)
  • What role does SEO play in e-commerce marketing? (medium)
  • How do you stay updated on the latest trends in the e-commerce industry? (basic)
  • Can you describe a successful e-commerce project you have worked on in the past? (medium)
  • What strategies would you use to increase customer retention in an e-commerce business? (medium)
  • How do you approach pricing strategies for products on an e-commerce platform? (medium)
  • What are the key components of a successful e-commerce website? (basic)
  • How do you assess the performance of an e-commerce website? (medium)
  • Can you explain the concept of cart abandonment and how to reduce it? (medium)
  • How do you handle inventory management in e-commerce? (basic)
  • What is the role of social media in e-commerce marketing? (basic)
  • How do you analyze customer behavior data to improve e-commerce performance? (medium)
  • Can you explain the difference between B2B and B2C e-commerce models? (basic)
  • How do you ensure a seamless checkout process for customers on an e-commerce platform? (medium)
  • What are the key elements of a successful e-commerce marketing campaign? (medium)
  • How do you prioritize tasks and manage deadlines in a fast-paced e-commerce environment? (basic)

Closing Remark

As you prepare for e-commerce job opportunities in India, remember to showcase your skills and experiences confidently during interviews. Stay updated on industry trends and continuously enhance your knowledge to excel in this dynamic field. Best of luck in your job search!

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