Product Management:
Manage product listings across e-commerce platforms.
Ensure accurate product descriptions, images, pricing, and specifications.
Conduct regular audits to ensure product data is up-to-date.
Implement discounts, and coupons to boost product visibility and sales.
Collaborate with the Account Manager to enhance performance on e-commerce platforms.
Order Management:
Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team.
Monitor and manage stock levels, coordinating with the inventory team to prevent stockouts.
Customer Service:
Address customer queries and complaints promptly and professionally.
Handle returns, raise claims, and refunds as per company policy.
Ensure customer satisfaction and work towards improving ratings and reviews.
Reporting & Analytics:
Generate and analyse sales reports, inventory reports, and other reports.
Maintain MIS of daily orders.

Qualifications:

· Graduate in any field.

Experience:

1-3 years of experience in e-commerce management or a similar role.
Experience working with e-commerce platforms like Amazon, Flipkart etc.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund

Schedule:

Day shift

Experience:

E-commerce: 2 years (Preferred)
total work: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

Day shift

Experience:

E-Commerce: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

Day shift

Experience:

E-Commerce: 2 years (Required)

Work Location: In person

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